The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... もっと見る
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We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... もっと見る
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I prefer to do bowling with bowling shoes on as it helps you to slide. I'm not too keen on pins with string but can understand why as it helps to set them up quicker. I personally found the light show... もっと見る
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1st visit since the refurbishment of Tenpin York and what a vast improvement! The place is now a clean, vibrant welcoming space. Friendly, efficient staff at check in and as a family we loved the bowl... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, 英国
- 0333 034 6100
4.3
優良
193件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything was set up and ready for us…
Everything was set up and ready for us to use when we arrived.
2026年2月16日
Tenpin - York からの回答
Hello Julia,
Thank you for taking the time to rate Tenpin York 5 stars. We're happy to hear that everything was prepared for you upon arrival. Thank you for your positive feedback; we appreciate it very much! All the best ~ Laura
Everything went smoothly and the price…
Everything went smoothly and the price was reasonable.
2026年2月14日
Tenpin - York からの回答
Hello Mick,
Thank you for taking the time to rate Tenpin York 5 stars. We are delighted to hear that your session went smoothly and that you found the price reasonable. We look forward to welcoming you back again soon. All the best ~ Laura
Great time lots of fun
Arrived a little early allocated our lane without delay.
On going to set up the camera wasn’t working, had to look to find a member of staff who changed our lane.
All great until a larger family came next to us, who were unruly and often running around in our lane space which was frustrating.
The auto bumpers are great.
Only down side is the frames for the kids are bent at the ends and make the balls go in the wrong direction.
Overall enjoyed it and will return..
2026年2月15日
Tenpin - York からの回答
Hi Lisa, thank you for rating Tenpin York 4*! We're glad to hear that you had a fun visit and that you enjoyed the bowling. We are sorry that there had been technical issues and issues with the bowling ramps, and we will be sure to pass on your feedback to be looked into. We look forward to seeing you again soon! Best wishes - Adelaide
We love our visits
We love our visits. All staff are friendly and helpful. All areas are very clean food very good value.
2026年2月15日
Tenpin - York からの回答
Hi Maureen
We appreciate your wonderful 5-star rating! We're so happy to hear that you enjoy your visits and that our team members are helpful. We're also glad you find our venue clean and food good. Best wishes - Clare
Tenpin - York からの回答
Hi Emily, thanks for leaving a rating and review for Tenpin York! We're glad you enjoyed your bowling experience with your young children! Thank you for sharing your positive feedback with us; it means a lot and we look forward to seeing you again soon! Best wishes - Rosie
Excellent service very quick and helpful
2026年2月14日
Tenpin - York からの回答
Hi Clare, thanks for leaving a rating and review for Tenpin York! We appreciate you taking the time to leave us such a great review! We are so happy to hear that you found our service quick and helpful and we look forward to seeing you again in the future! Best wishes - Rosie
Tenpin - York からの回答
Hi Karen, thank you for leaving Tenpin York a great 4* rating. We are so glad to hear you enjoyed your visit to us and that you received quick service. We hope to welcome you back again soon! Best wishes - Kaylee
Quick efficient staff and helpful
2026年2月17日
Tenpin - York からの回答
Hi Kevin, what a fabulous 5* review of Tenpin York! We are thrilled the best time was had and you found out fab team really helpful and we can't wait to see you again soon! Best wishes - Mel
Tenpin - York からの回答
Hi Janet,
Thank you for your 4* review at Tenpin York! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly. We look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - York からの回答
Hi Zed, thank you for leaving Tenpin York a fab 5* rating. We are so pleased to hear you enjoyed your visit to us, and that our staff had a positive impact on your trip. We look forward to welcoming you back soon! Best wishes - Kaylee
Tenpin - York からの回答
Hello Janet,
Thank you for taking the time to rate Tenpin York 4 stars. We are delighted to hear that you has fun at the centre and that it wasn't too busy. We do hope your next visit is a 5 star experience. All the best ~ Laura
It was a birthday celebration and we…
It was a birthday celebration and we had a nice time playing two games ,
2026年2月14日
Tenpin - York からの回答
Hi Sharon,
Thank you for your fantastic 5* review at Tenpin York! it's great to see you've had such a great time whilst on your recent visit to us. We are delighted you've had such a wonderful birthday and look forward to welcoming you back again very soon! Best wishes- Steph
It was a good day but
It was a good day but had to wait quite a while to get on our lane despite booking
2026年2月13日
Tenpin - York からの回答
Hi Gary, thank you for the 4* rating for Tenpin York! We're glad to hear that you had a good visit but are sorry that there had been delays to start your games. We will ensure your feedback is passed on to our team. We hope to see you again soon! Best wishes - Adelaide
Dirty table on our lane
Dirty table on our lane, feel like the cleanliness standards have gone well out of the window! Perhaps some stations of blueroll and cleaning spray would be handy. Staff took away all the glasses, but didnt bother to clean the surfaces. Would be useful to have some coat hooks attached to screens also.
Service was extremely slow and we didnt get started until 40 mins after our start time.
2026年2月7日
Tenpin - York からの回答
Hi Janine, thanks for leaving a rating and review for Tenpin York! We appreciate your feedback and we're sorry the cleanliness wasn't up to standard. We're also sorry to hear about the long wait time you encountered for your bowling lane. We'll address the table cleaning and ensure that your feedback regarding the cleaning stations and coat hooks are passed onto the relevant teams for future improvements to be made. We greatly appreciate your feedback, and we hope to welcome you back again in the future for a better experience! Best wishes - Rosie
Great fun and staff
2026年2月8日
Tenpin - York からの回答
Hi there, thanks for leaving a rating and review for Tenpin York! We're glad you had fun with our staff! Thanks for your positive feedback; we appreciate it greatly and we hope to welcome you back again soon! Best wishes - Rosie
Birthday Treat
The staff at the venue are awesome! Really helpful and friendly. The venue itself is clean and tidy. The only reason why I am deducting one star is because the bowling balls are really past their best and could do with replacing. Other than that a really nice day out
2026年2月2日
Tenpin - York からの回答
Hi Paul, thank you for the 4* rating and review for Tenpin York! We're delighted to hear that you enjoy the venue and the service from the team. We really appreciate your feedback about the bowling balls and will ensure this is passed on to be looked into. We look forward to seeing you again soon! Best wishes - Adelaide
Arrived 5 mins before bowling time
Arrived 5 mins before bowling time
Got put on lane 1
Was told there was a 10 min delay which was fine
30 mins later still waiting, asked to be moved to another lane that was free with noone else on it
Got told no as someone else had booked it
35 min later I eventually got on the lane
2026年2月9日
Tenpin - York からの回答
Hi Dan, thank you for the review of Tenpin York! We are very sorry to hear that your lane was not ready on your arrival and there was a long wait! Please be assured your feedback is very important to us and we will be sure to pass onto the team for future improvements! In the meantime, we do hope you will give us another chance and we look forward to seeing you again soon! Best wishes - Mel
The tablet on the lane didn’t work but…
The tablet on the lane didn’t work but apart from that, it was a good experience - will be going back
2026年2月8日
Tenpin - York からの回答
Hello, We're glad you enjoyed your visit and appreciate your feedback. We'll look into the tablet issue to ensure a better experience next time. Thanks, and we look forward to seeing you again! Many Thanks - Kimberley
Need larger holes in balls
Hi, there wasn’t enough large hole balls for big fingers - rest was good
2026年2月7日
Tenpin - York からの回答
Hello Lauren, We appreciate your feedback and are sorry the large hole balls were difficult to locate. We will pass your comments to our team. Many Thanks - Kimberley
Absolutely freezing in this place
Absolutely freezing in this place, didn't have a good time. Also thought it would be cheaper booking online but it works out more expensive as they have a booking fee, so annoying
2026年1月29日
Tenpin - York からの回答
Hi Amarjit, thank you for taking the time to leave a review of Tenpin York! We are very sorry to hear that our venue was cold during your recent visit this is certainly not the experience we wish for our customers! Please note there is no booking fee online, however, there is a small booking fee when placing a booking via the telephone. We do hope this will not put you off from visiting us in the future and we look forward to seeing you soon! Best wishes - Mel
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