Very poor communication. Had my analyser for over 2 weeks and when asked for my money back, they said it had to go to the manufacturer so I dont qualify for the over 3 day money back guarantee. I was... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
There is no questions about product quality with a gift, just loving it. Supposed to arrive in 5 days but end up stretching to 2 weeks by UPS, most low rated career. Instrument needed to carry out gas... もっと見る
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I was looking for a replacement Fluke Multimeter but everywhere were out of stock. Criag was very helpful in coming up with an alternative Fluke which was in stock. At the same time helped source a DC... もっと見る
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I was recommended Test4less by a friend who has purchased from them in the past. I ordered the Socket & see RCD Tester which arrived pretty quickly, although I haven’t had a chance to use it yet will... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Our philosophy is simple - to offer top quality test equipment from brand leading manufacturers at fantastic low prices! Test4Less is the internet trading division of one of the UK's largest test instrument distributors. Established in 1990 and ISO9001/Quality Assured since 1992. We specialise in the sale, calibration and repair of test instruments.
当該企業による記述
- FREE UK DELIVERY
- We offer FREE UK delivery on all orders over £100 (ex VAT), further contributing to our commitment of supplying affordable test instruments. We also offer next day, Saturday and timed delivery options if required on in stock items.
- CALIBRATION PICK-UP & RETURN
- Our calibration courier service collects and returns your instrument(s) for just £4.95 (ex VAT). We aim to calibrate your instruments with in 3 - 5 working days of us receiving them. If you prefer, you can always drop off and collect in person.
- COLLECT POINTS AS YOU SHOP
- Our loyalty point initiative rewards you every time you shop online with Test4less. Points earned can be used on any future online purchase. You can even choose how many points you wish to spend.
連絡先
Votec House, Hambridge Lane,, RG14 5TN, Newbury
- 01782 567099
- Test4Less@AcuteSales.co.uk
- www.test4less.co.uk
3.5
まあまあ
628件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast service
2021年12月23日
Test4Less からの回答
Thanks for choosing Test4less and leaving us a 5* rating. We really appreciate it and hope to be of service again soon.
Test4Less からの回答
Hello Andrew. Thanks for choosing Test4less and taking the time to leave your feedback. We look forward to being of service again soon.
First Class Service
There's always a choice but I'm very happy with the price and service for my recent (significant) purchase from Test4Less. Highly competitive price and top notch service. I'll be back ...
2021年12月17日
Test4Less からの回答
Thanks for the great review, we really appreciate it! We look forward to being of service again soon.
Top class service at a great price.
2021年12月17日
Test4Less からの回答
Hello David. Many thanks for choosing Test4less and taking the time to leave a review. We hope to be of service again soon.
Very quick delivery.
2021年12月14日
Test4Less からの回答
Hello Graham. Thanks for choosing Test4less and leaving a review. We look forward to being of service again soon.
Item arrived all ok and as described.
Item arrived all ok and as described.
The postage was pricey though.
2021年12月11日
Test4Less からの回答
Hello Angus. Thank you for shopping with Test4less and taking the time to leave us your feedback. We hope to see you again.
Exactly what I ordered
Exactly what I ordered, very prompt delivery, cannot fault this company.
Thanks
2021年11月8日
Test4Less からの回答
Thanks for the brilliant feedback. Thanks also for shopping with Test4less and we look forward to being of service again soon.
Selected an item to buy
Selected an item to buy. Ordering up was easy. Delivery company information and communication excellent. Item arrived as is as expected.
2021年11月8日
Test4Less からの回答
Hello Simon. Thanks the great feedback, we really appreciate it. We look forward to being of service again soon.
Fast delivery just what was needed
2021年11月2日
Test4Less からの回答
Hello Paul. Thanks for choosing Test4less and leaving us a 5* review. We look forward to being of service again soon.
Great Service many thanks
2021年11月2日
Test4Less からの回答
Hello Steve. Thanks for choosing Test4less and for leaving us a 5* review. We look forward to being of service again soon.
Test4Less からの回答
Thanks for the 5* review David, we really appreciate it. We hope to be of service again soon.
Good quick service
2021年10月30日
Test4Less からの回答
Hello Barry. Thanks for choosing Test4less and taking the time to leave a review. We look forward to being of service again soon.
Excellent service
Excellent service - quick delivery, good product range & competitive prices
2021年10月30日
Test4Less からの回答
Hello Ralph. Thanks for the 5* review, great to hear you were happy with the service. We look forward to being of service again soon.
Great service in my experience.
Test4Less have quite ranging reviews but in my experience the service received was really very good. Delivery of the goods ordered was ahead of expected delivery date and the goods were well protected by the packaging.
Based on the service I received I have no qualms about recommending them.
2021年10月29日
Test4Less からの回答
Thank you for choosing Test4less and taking the time to leave us your important feedback. We really do appreciate it. It is fantastic to hear you would recommend us, we hope to be of service again soon.
Unreliable delivery and completely unwilling to fix
The second time I have used them the first went without problems but the second has been a disaster .. ordered on monday with 1-3 days delivery at extra cost. They decided to use UPS who have probably the worst rating of any delivery company. They sent a text on tuesday saying delivery 10:15-14:15 wednesday so I waited in ... nothing ... then the tracking said by end of day ... nothing ... then the tracking reverted to on its way. I called after sales thursday am and was spoken to by a young lady who frankly made it plain I was a nuisance being persistent in asking for a delivery slot. They didnt seem to understand people lose money when they wait in for a failed delivery. She promised to speak to UPS and call back ... nothing .. so I called again to be told UPS had promised to deliver it that day by the end of the day 1900 ... nothing. I called again this friday morning to be told yet again there was nothing they could do blah blah ... no willingness to fix the problem whatsoever ... effectively tough ... now they are promising delivery for today again ! between 10:15-14:15 but the UPS tracking says its not out for delivery and there is an error with the shipping ... pathetic mess and a company unwilling to recognise they are shipping to working people. 3 days loss of income for a £213 item ... if its not delivered today I lose even more.
So if you need reliable delivery I suggest you go elsewhere and pay the little extra and not Test4Less even if they are cheaper in the long run this has cost me a fortune.
The customer service is shoddy.
2021年10月29日
自発的なレビュー
Test4Less からの回答
Hello, thank you for your feedback and I'm very sorry to hear you were not happy with the service. We take all complaints very seriously and this has been looked into for you.
You placed the order with us the morning of 25/10/21 and selected the express 1- 3 working day shipping option. Josh contacted you the same day to advise the lead time would be longer as calibration had been selected. You contacted us on 26/10/21 to advise us to remove the calibration and send the unit out. The order was sent the same day.
Whilst the majority of orders are delivered next day, unfortunately on this occasion, UPS did take the full 3 days to deliver. The order was sent out on an overnight service, however, UPS are advising next day cannot be guaranteed at the moment. This is why we changed out express shipping option from next day to 1 - 3 working days.
Our after sales team contacted UPS a number of times to try and sort the issue for you. This information was then relayed to to you, we can only go off what UPS advise us regarding the delivery. Only UPS can provide a delivery time slot.
I appreciate it is very frustrating having to wait in for a delivery, especially when UPS had sent through notifications advising of a delivery.
Again, please accept our apologies that you were not happy with the service and that the delivery of your order on this occasion was not satisfactory.
Many thanks,
Test4less
Helpful & Can do attitude
Placed an order for multiple products & express shipping, was contacted the same day via phone to say not all products were in stock but the helpful team were able to resolve the issue and once the products were pack in stock were shipped immediately via express shipping. I Will be using this company again.
2021年10月25日
自発的なレビュー
I’ve not used test4less before they was…
I’ve not used test4less before they was recommended by a friend. I have to be honest the service was spot on. I will be certainty be using them again in the future.
2021年10月15日
Test4Less からの回答
Hello Jonathan. Thanks for your feedback, it is great to hear we were recommended to you by a friend. We look forward to being of service again in the future.
Seemless
From initial enquiry to receiving our tester, the journey was a pleasure. Will be returning for more equipment soon.
2021年10月15日
Test4Less からの回答
Thanks for your great feedback, it is very much appreciated. We look forward to being of service again soon.
Test4Less からの回答
Hello Steven. Many thanks for choosing Test4less and taking the time to leave a 5* review. We hope to be of service again soon.
Test4Less からの回答
Hello Noor. Thank you for your review and for choosing Test4less. We look forward to being of service again soon.
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