Very poor communication. Had my analyser for over 2 weeks and when asked for my money back, they said it had to go to the manufacturer so I dont qualify for the over 3 day money back guarantee. I was... もっと見る
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There is no questions about product quality with a gift, just loving it. Supposed to arrive in 5 days but end up stretching to 2 weeks by UPS, most low rated career. Instrument needed to carry out gas... もっと見る
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I was looking for a replacement Fluke Multimeter but everywhere were out of stock. Criag was very helpful in coming up with an alternative Fluke which was in stock. At the same time helped source a DC... もっと見る
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I was recommended Test4less by a friend who has purchased from them in the past. I ordered the Socket & see RCD Tester which arrived pretty quickly, although I haven’t had a chance to use it yet will... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Our philosophy is simple - to offer top quality test equipment from brand leading manufacturers at fantastic low prices! Test4Less is the internet trading division of one of the UK's largest test instrument distributors. Established in 1990 and ISO9001/Quality Assured since 1992. We specialise in the sale, calibration and repair of test instruments.
当該企業による記述
- FREE UK DELIVERY
- We offer FREE UK delivery on all orders over £100 (ex VAT), further contributing to our commitment of supplying affordable test instruments. We also offer next day, Saturday and timed delivery options if required on in stock items.
- CALIBRATION PICK-UP & RETURN
- Our calibration courier service collects and returns your instrument(s) for just £4.95 (ex VAT). We aim to calibrate your instruments with in 3 - 5 working days of us receiving them. If you prefer, you can always drop off and collect in person.
- COLLECT POINTS AS YOU SHOP
- Our loyalty point initiative rewards you every time you shop online with Test4less. Points earned can be used on any future online purchase. You can even choose how many points you wish to spend.
連絡先
Votec House, Hambridge Lane,, RG14 5TN, Newbury
- 01782 567099
- Test4Less@AcuteSales.co.uk
- www.test4less.co.uk
3.5
まあまあ
628件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I just got the Megger 1711 It arrived…
I just got the Megger 1711 It arrived quickly which was great the price was a lot cheaper than the electrical wholesalers I had checked out Plus I got a free socket tester and a hat.
2021年1月23日
Test4Less からの回答
Hello Andrew. Thanks for the great feedback and for choosing Test4less. Glad to hear you liked the free gifts. If we can be of service again, please do let us know.
Good all around service
Great help on the phone. Easy to order online and quick to send out
2021年1月22日
Test4Less からの回答
Hello Tony. Thanks for ordering through Test4less and leaving a review. We look forward to being of service again soon.
Fantastic service
Required a printer the minute the guy answered the phone it was one of the best sales desk I have spoken to.
Paul Turnbull right from the word go he was extremely approachable especially as I wasn’t too sure what I needed but he put my mind at ease straight away there was no ifs maybes or but he said this will work he is a credit to his company if the rest of the company is like this it is A1+
2021年1月19日
自発的なレビュー
Test4Less からの回答
Hi Janet. Thanks for choosing Test4less and taking the time to leave us your feedback. I have passed your kind comments on to Paul and his manager. If we can be of assistance again then please do let us know,
Great service above and beyond what…
Great service above and beyond what you’d expect. Will definitely use again!
2021年1月19日
自発的なレビュー
Test4Less からの回答
Hello Vicky. Thanks for choosing Test4less and leaving us your feedback. We look forward to being of service again soon.
Test 4 Less purchase of multi meter
After a query about the multi meter I intended to purchase Craig Bamford contacted me to sort out the problem. Craig was most helpful and the sale was concluded successfully. Yes I recommend Test 4 Less after my recent experience. CN Hull
2021年1月12日
自発的なレビュー
Test4Less からの回答
Hello Colin. Thank you for choosing Test4less and taking the time to leave us your feedback. Great to hear Craig was on hand to help you out. We look forward to being of service again soon.
helpful, good communication
Didn't have what i originally wanted , but did their best to come up with a solution, which I`m very happy with, Good polite communication. Fast service
2020年12月21日
Test4Less からの回答
Hello Paul. Thanks for your feedback. Glad to hear the team were able to help you out and you are happy with your new analyser. We hope to be of service again soon.
Fast delivery great price with some…
Fast delivery great price with some free gifts. Thank you.
2020年12月21日
Test4Less からの回答
Hello Kristian. Thank you for choosing Test4less and leaving a 5* review. We look forward to being of service again soon.
Tester case
Great service and good price ,1st package didn t turn up so emailed problem got response quickly and a new case sent out quickly and received with thanks.
2020年12月21日
Test4Less からの回答
Thanks for choosing Test4less and taking the time to leave a review. I'm sorry that the first package didn't arrive. Great to hear our team were on hand to get the issue resolved quickly for you. We look forward to being of service again soon.
I needed a test solution urgently
I needed a test solution urgently. I received superb advice and fast delivery. Top team.
2020年12月11日
Test4Less からの回答
Thank you for choosing Test4less and leaving us your feedback. We're glad to hear we were able to help you out quickly when needed. We look forward to being of service again soon.
Shocking service from this company
Shocking service from this company
Didn't send postage label had to ask 3 times for this to be sent
Informed them of change of address 3 times still not changed
8 day turn around for gas analyse
10%voucher from last year need a photo to redeem
Now returned analyse has been miss delivered
Never ever again
2020年12月11日
自発的なレビュー
Test4Less からの回答
Hello Andrew. Thank you for choosing Test4less and leaving us you feedback. I'm sorry to hear the service did not meet your expectations.
I have raised your complaint internally. An investigation into what happened with regards to your order has been carried out. As a result, we have reaffirmed in our procedure that requests such as yours are actioned straight away wherever possible.
We apologise for the longer turnaround. We try to turn instruments around as soon as possible. We are currently advising on our website that turnaround is taking 5 - 8 working days.
Again, please accept our apologies and thank you again for choosing Test4less.
Avoid this company
PLEASE SAVE YOUR MONEY AND DO NOT BUY FROM THEM. I ordered a kane 458s over 4 weeks ago. Initially I was told I would need to wait 7 to 10 days. However this changed after the 10 days and I was told it was now upto 3 weeks due to covid which I initially accepted however I waited 3 weeks and got nothing. So I phoned myself several times only to be told I need to wait or someone will phone me back with an update. The people lack basic customer service skills. No one came back to me. I am out of pocket because I had to hire the same type of machine at 12 pounds a day. Which has rang up close to two hundred pounds.
I still thought be patient yet even after ringing and being promised a callback I gave up and when I called to complain they only offered to cancel the order they promised still a callback from the manager craig to which I am still waiting on. Yet to no avail.
All the stress and inconvenience aswell as out of pocket...AVOID
2020年12月1日
自発的なレビュー
Test4Less からの回答
Hello
I apologise that our service in this instance has not met your expectations. Unfortunately at present we are at the mercy of Kane who keep extending the lead time on our backorders, on just a few products, without warning. We have put a statement on the affected products warning of an extended lead time so that customers are informed prior to any purchasing decision. I appreciate in your circumstance, at the time of ordering the notice was not on the product page.
In respect of our communication, I can see that all our customers that have backorders on these products are being informed prior to purchase (on the website), straight after purchase (by phone) and then 2-3 days prior to the last communicated date so that we can confirm as to whether the goods will hit the agreed date or as to whether the manufacturer is extending the date even further.
If you could please give us a call, we would like to see if there is anything else we can do in the interim to support you whilst we are awaiting stock.
Many thanks
Leo @ Test4less.
Test4Less からの回答
Thanks Stuart for your review and your purchase from Test4less.
Great price,fast delivery
2020年11月23日
Test4Less からの回答
Thank you Robert for choosing Test4less and leaving us a review.
Good prompt service
2020年11月23日
Test4Less からの回答
Hello Gary. Thanks for shopping with Test4less and leaving us a 5* review. We hope you shop with us again in the future.
Great Service Great price Thanks
2020年11月23日
Test4Less からの回答
Hello Stephen. Thanks for your feedback, great to hear you were happy with the service. We hope to be of service again soon.
Test4Less からの回答
Hello Krisztian. Thank you for your order and feedback. We look forward to being of service again soon.
Great prices and quick delivery
2020年11月20日
Test4Less からの回答
Hello Darren. Thank you for choosing Test4less and taking the time to leave your feedback. We look forward to being of service again soon.
Fluke 375FC Clamp meter
Great meter, quick delivery.
Had a minor issue with my order which was dealt with to my full satisfaction.
Would definitely recommend test4less and use them again in the future.
2020年11月17日
Test4Less からの回答
Thank you for choosing Test4less and taking the time to leave your feedback. Great to hear you would recommend us, it is really appreciated! We hope to be of service again soon.
It's been 4 weeks now and my husband…
It's been 4 weeks now and my husband has still not received his fga back customer service very poor several phone calls and nothing certainly wouldn't recommend
2020年11月12日
自発的なレビュー
Test4Less からの回答
Hello Susan. Thank you for choosing Test4less and I'm very sorry to hear your experience using our services didn't go as smoothly as hoped.
Thank you for you feedback also. I raised this internally to be investigated. A member of the team has since been in contact with you in order to get the matter resolved.
Again, please accept our apologies for the time you were without the unit and thank you again for choosing Test4less.
great service
2020年11月11日
Test4Less からの回答
Thanks for the 5* review. We look forward to being of service again soon.
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