Brilliant service from start to finish! Adam was incredibly helpful throughout, especially when it came to ordering the correct glass depth and width. There was absolutely no pressure to buy the m... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered a small white splash back, the glass was only £52.00, which I thought was reasonable until they add the shipping on at the cost of £260. I had selected standard shipping, I could understan... もっと見る
Dear All; thank you so much for providing such a great service. The glass shelves were amazing; great pricing, nicely cut & finished & the packing & delivery made the whole thing an exceptional experi... もっと見る
企業が回答しました
Quick and simple review. Placed an order for four glass shelves and brackets on Monday, received confirmation of delivery on Wednesday and they were delivered 07.00 on the Thursday. I really canno... もっと見る
企業情報
当該企業による記述
The Glass Warehouse are specialists in bespoke glass processing and the UK's leading supplier and manufacturer of custom toughened glass products.
連絡先
51-55 Fowler Road, Hainault Business Park,, IG6 3XE, Ilford, 英国
- 020-8500-1188
- info@theglasswarehouse.co.uk
- www.theglasswarehouse.co.uk
4.3
優良
105件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Absolutely first class
Absolutely first class; great advice when I called before ordering and a very competitive price for a toughened, circular glass top. Delivery was friendly and as advertised.
These people are experts and, in my experience, have provided excellent advice and products of excellent quality.
I have NO reservation in recommending them as I have found them to be the best glass company I've used (especially for toughened glass).
2021年7月27日
自発的なレビュー
The Glass Warehouse からの回答
Hi Michael, thank you for your 5 star review! We are so happy to help, we look forward to speaking to you again soon :)
Kind regards,
The Glass Warehouse
Absolute scam!!!
Absolute scam! my order came to £15.28 inc VAT, but they tried to scm me with a last minute addition of £65 delivery for a small piece of glass. Total rip off! Breakdown below of my order:
Shelves × 1 £11.40
Subtotal £11.40
Shipping £65.00
VAT £15.28
Total £91.68
2021年7月1日
自発的なレビュー
The Glass Warehouse からの回答
Hi Brett, Yes we do change a shipping fee which we are very transparent about. We even have a note on our online shop in bright red at the bottom of every page so there is no confusion, 'PLEASE NOTE: DUE TO THE FRAGILE NATURE OF OUR BESPOKE PRODUCTS, SHIPPING COSTS START FROM £55.00'. We also have another note in bright red on the basket page 'Shipping will be calculated at checkout based on your postcode and county.'
As we are the manufacturer our customers normally order large quantities, which is why our product prices are so competitive. We offer a slightly lower shipping rate to local regions, however for deliveries further afield we employ couriers specifically for transporting fragile goods.
In this instance we would probably not be the right company for your project, we are sorry that we do not have a warehouse closer to you.
bespoke cooker splashback
Order was a bespoke cooker splashback in copper marble. I had lots of questions prior to ordering and all were answered promptly. The item arrived well packaged and within the time frame given. Item is beautiful. Very impressed with the service and quality.
2021年3月17日
自発的なレビュー
The Glass Warehouse からの回答
Hi Pauline, thank you for your 5 star review. We are so pleased that you were happy with both the service and product you received. Kind regards, The Glass Warehouse.
Beware! Curbside delivery only.
The glass tabletop I ordered is of good quality so this rating does not reflect the product itself. I have given 1 star for the delivery process, which was uncoordinated and curbside only. No one ever contacted me to schedule a delivery and then glass was left outside on my porch with no box or way to move it safely inside. This is a safety hazard in my opinion! When I called they said that they only do curbside delivery and that two people could safely lift it. That's great if you have two people handy but I had to hire someone for an additional 30 pounds to get that done. If you ever order from them please be aware that full delivery or proper packaging is not included.
2020年11月3日
自発的なレビュー
The Glass Warehouse からの回答
Hi Young Song, we're pleased to hear that you're happy with the quality of your purchase. I would also like to confirm we do only offer curbside delivery. Our drivers are not insured to carry glass into your home or place of business, so please do not ask them to. The drivers do call before arriving, we will need to investigate why on this occasion this did not happen.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。