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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Found a competitively priced monitor (even against Amazon), ordered 5pm yesterday and here by 2pm today. Fantastic, efficient and even a nice personal touch email with the vat invoice in my inbox. Lo... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Good price offered on a Dell PC monitor and helpful advice given by Hannah, who was very pleasant to deal with. The model I wanted was out of stock and Hannah kept me informed of expected delivery dat... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Absolutely delighted with the service provided by IT Bay. Spoke to a real HUMAN, Hannah, who guided me through the buying and delivery process with great efficiency and kindness. What a difference to... もっず芋る

䌁業が回答したした

䌁業情報

  1. パ゜コンず呚蟺機噚の店

圓該䌁業による蚘述

The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.


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4.8

優良

TrustScore 5段階評䟡の5

235件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(235)

過去12か月のレビュヌ数: 29ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Quick delivery and the best price

Quick delivery and the best price I could find for the PC model purchased (or comparable ones). Would buy from again.

2026幎6月15日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thank you so much for the review! We hope to see you again!

5぀星のうち5の評䟡

Excellent service

Really good value for money graphics card, which I ordered at just after 3:00pm. Excellent communications confirming receipt of the order, through dispatch to delivery, which was the following morning. Would highly recommend The IT Bay and will most definitely be using again.

2026幎5月18日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thank you so much for taking the time to leave your review, it is much appreciated!

5぀星のうち5の評䟡

Excellent service

Good price offered on a Dell PC monitor and helpful advice given by Hannah, who was very pleasant to deal with. The model I wanted was out of stock and Hannah kept me informed of expected delivery dates. Once ordered, the monitor arrived the following day and has proved ideal for my needs.

2026幎3月23日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thank you for the review! We are glad you have had such a positive experience with The IT Bay and look forward to being of service again.

5぀星のうち5の評䟡

Excellent price. Excellent delivery

Excellent price, Excellent delivery...

Very happy with the order process.
A very competitive price, which was one of the deciding factors to placing the order with them. In this case better that a well known global online retailer.

Ordered on a Friday afternoon & was aware that delivery would be 'next working day', which i thought would be Monday.

Very delighted & pleasantly surprised to receive notification from DPD that they would deliver on Saturday Afternoon.

2026幎4月10日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thank you so much for taking the time to leave your review, it is much appreciated! We hope to be of service again

5぀星のうち1の評䟡

How sad

How sad. I sent a price match enquiry with a promised 4 hour reply.
Next day still nothing.
Tried webchat which promises immediate reply.
Guess what
.nothing.
Bought the item from Amazon.
Not impressed with the itbay.

2026幎3月6日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thank you for your feedback, and we’re really sorry to hear about your experience.

Unfortunately, there was an unexpected error with our price match system which meant some enquiries, including yours, were not received or responded to within the expected timeframe. Our team is currently working to resolve this issue as quickly as possible to ensure it doesn’t happen again.

We completely understand how frustrating it must have been to expect a response within four hours and not receive one, and we sincerely apologise for the inconvenience caused.

We’d also like to mention that the terms on our price match form do state that we’re unable to match prices from marketplace platforms such as Amazon or eBay, as these are often sold by third-party sellers. That said, we would still have preferred to respond promptly and explain this at the time.

Thank you for bringing this to our attention, and we’re sorry we missed the opportunity to assist you on this occasion.

5぀星のうち5の評䟡

Excellent service and a very competitive price.

An enquiry was made before purchase and a comprehensive honest reply provided. On the basis of the response, an order was placed. Delivery was made by UPS within 20 hours. This is how all companies should operate.

2026幎3月3日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

thank you so much for the kind feedback, we hope you are satisfied with your purchase.

5぀星のうち5の評䟡

Superb customer service

Throughout the whole experience of ordering and having to return a faulty item, they were top notch.

First the next day delivery, second the very competitive prices and third the incredible customer service when returning said faulty item.

Massive shout out to Hannah who was very communicative, kept on top of everything and clarified every step with the utmost clarity.

It was unfortunate the item was faulty, otherwise the service with full refund left me impressed. Need more customer service like this in the UK. Gold standard.

2026幎2月11日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thank you so much for your kind review. Although the item arrived with a manufacturer fault, I am glad your experience with The IT Bay has been positive. We hope to be of service again!

5぀星のうち5の評䟡

ITBay had the best price

ITBay had the best price, the product was exactly what I wanted and was delivered the next day via DPD with excellent communication and tracking. Thank you ITBay - excellent!

2026幎2月5日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thank you so much for taking the time to leave your review, it is really appreciated!

5぀星のうち5の評䟡

I bought a Lenovo ThinkVision M14t Gen


I bought a Lenovo ThinkVision M14t Gen 2 from ItBay and I’ll be honest, I was very suspicious at first. The price was about £150 cheaper than everywhere else, so it really felt like one of those “this can’t be real” deals.

But it was. 🥳😁

I ordered it on Sunday, it was sent out the next working day, and I had it by Tuesday via DPD. Delivery was smooth, tracking worked properly, and I got updates without being spammed.

The monitor arrived exactly as described, brand new and well packaged. No issues at all. Everything about the process felt straightforward and legit.

So yes, despite my doubts, ItBay is clearly a genuine seller with great prices. I’d definitely recommend them and would buy from them again without hesitation.

⭐⭐⭐⭐⭐ Well deserved!

2026幎1月20日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thank you so much for the detailed review, it is much appreciated. We are glad you have enjoyed your experience with The IT Bay, we hope to see you again soon!

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service. Happily corrected an error I made and arrived quickly!

2026幎1月5日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thank you for the review Ryan! We are glad you have enjoyed your experience with The IT Bay. We look forward to being of service again in the future.

5぀星のうち5の評䟡

Quick & Easy!

Purchasing my product was quick and easy! My product arrived the following day via DPD (I think I speak for everyone when I say DPD is the best courier service). I don't see why I won't order from you guys again in the future, thanks!

2025幎12月18日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thank you so much for taking the time to leave your review, it is appreciated. We hope we can be of service again.

5぀星のうち5の評䟡

Great service

Great comms, free next day delivery, what more could you ask for? Perfect

2025幎12月3日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thanks Carolyn, we're delighted you were pleased with the service.

5぀星のうち5の評䟡

Good Price and Quick Delivery

I am happy with the Dell U3225QE monitor. The online experience was good and the Package was delivered on time.

Would highly recommend.

2025幎11月28日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thanks for the feedback. We're thrilled you're happy with both the product and the shopping experience and we hope to see you again some time in the future.

5぀星のうち5の評䟡

Best price online and super-quick.

Best price online and super-quick delivery of two Dell U2725QE monitors. Items very well packaged. Would definitely recommend.

2025幎11月18日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thanks Simon, really appreciate you taking time to provide feedback.

5぀星のうち5の評䟡

Very helpful customer service

Very helpful customer service. Delivered the following morning for free. And best of all, the price was cheaper than anywhere else.

2025幎11月7日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thanks Nemir, really appreciate you taking time to provide feedback.

5぀星のうち5の評䟡

Very happy with the product

Very happy with the product. Delivery was very fast packaging was good. I am very satisfied with their service. Thank you.

2025幎11月5日
自発的なレビュヌ
The IT Bay ロゎ

The IT Bay からの回答

Thanks for the feedback, much appreciated!

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