I ordered three large containers of nicotine pouches (4mg) and did not receive them. The tracking indicated that it was a restricted commodity and it was sent back. With that being said I have sent 4... もっと見る
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★☆☆☆☆ Order never arrived — wrong address, then radio silence I ordered from TheRoyalSnus and the package was shipped via UPS, but it never reached me. After checking with UPS, I found out the... もっと見る
The past two orders I’ve made have come through very quickly. The third order I’ve made has had some issues, mainly because I provided the prescription a little late. The customer support team answere... もっと見る
企業が回答しました
Couldn't recommend these guys enough.Excellent service ad very attentive - especially as i changed my delivery address at the last minute which was not an issue. Product arrived very fast and was wel... もっと見る
企業が回答しました
企業情報
当該企業による記述
Buy your favourite Swedish snus, nicotine pouches, tobacco free snus and Swedish candy products online. Probably the best Swedish snus and nicotine pouches shop online. Fast worldwide shipping and always fresh products directly from Sweden! 🌍 Worldwide shop- www.theroyalsnus.com 🇪🇺 EU shop- www.theroyalsnus.eu ***Nicotine is a highly addictive substance
連絡先
3.3
まあまあ
194件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 50％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
excellent customer service
2022年6月2日
自発的なレビュー
The Royal Snus Online からの回答
Hello Mohammad,
Thank you for your feedback! ❤️
It is always our pleasure to meet your expectations! 😊
Have a great weekend ahead and we are looking forward to serve your snus orders any time to any destination directly from Snusland- Sweden! 😊❤️
/Sofia, The Royal Snus Online team
The Royal Snus Online からの回答
Hello CXCVIQ,
Thank you for your feedback, it is always much appreciated! ❤️
We are more than happy to serve your orders! 😊
Have a great weekend ahead and we are looking forward to serve your snus orders any time to any destination directly from Snusland- Sweden! 😊❤️
/Sofia, The Royal Snus Online team
The Royal Snus Online からの回答
Hello Mustafa,
Thank you for your feedback! ❤️
We are more than happy that you are satisfied with our services! 😊
Have a great weekend ahead and we are looking forward to serve your snus orders any time to any destination directly from Snusland- Sweden! 😊❤️
/Sofia, The Royal Snus Online team
Amazing!
Huge selection, easy shipping to Canada, awesome customer support, will continue to order on a regular basis!!
2022年5月25日
自発的なレビュー
The Royal Snus Online からの回答
Hello Brodie,
Thank you for your feedback, it is always much appreciated! ❤️
We are more than happy that your shipment has reached you , our priority is safe and fast shipments for our customers and never the less- fresh snus products! 😊
Have a great weekend ahead and we are looking forward to serve your snus orders any time to any destination directly from Snusland- Sweden! 😊❤️
/Sofia, The Royal Snus Online team
Nothing but good things
i'm from North America and their service is reliable within the establish eta, large inventory. I have nothing bad to say
2022年5月13日
自発的なレビュー
The Royal Snus Online からの回答
Hello Anthony,
Thank you for your feedback, it is always much appreciated! ❤️
We are more than happy that you are happy with our services! 😊
Have a great weekend ahead and we are looking forward to serve your snus orders any time to any destination directly from Snusland- Sweden! 😊❤️
/Sofia, The Royal Snus Online team
The service was out of the world and…
The service was out of the world and quick deliver A+++
2022年4月20日
自発的なレビュー
The Royal Snus Online からの回答
Hello Ahmed,
We are more than happy to hear that you have received your shipment in a fast manner to Qatar! 😊
Enjoy your products and have a great week ahead! ❤️
Much love/ snus from directly Sweden
/Hans, The Royal Snus Online team
The delivery was great and fast but…
The delivery was great and fast but this time they did not deliver to my home,it got stock at the customs and I had to go there to get the delivery and I believe they will put tax on the next order 🥲
2022年4月19日
自発的なレビュー
The Royal Snus Online からの回答
Hello Ahmed,
We are truly sorry to hear about this matter, but unfortunately the local customs inspections are beyond our control. However, we are more than happy that you have received your shipment and we are going to make sure your next orders will go smooth as possible!
Enjoy your products and have a great week ahead!! ❤️
/Hans, The Royal Snus Online team
Just great!Fast and reliable!
2022年3月22日
自発的なレビュー
The Royal Snus Online からの回答
Hello Ilari,
It is always our pleasure to serve you! ❤️
We are looking forward to serve your future orders!
Have a great week ahead!
/Sofia, The Royal Snus Online team
fast delivery, will order again!
2022年3月4日
自発的なレビュー
The Royal Snus Online からの回答
Hello Elias,
Hope you had a great Easter Holidays, thank you for your feedback and we are looking forward to see you soon! ❤️
Have a great week ahead and much love from Sweden!
/Sofia, The Royal Snus Online team
Best Swedish snus shop what I have…
Best Swedish snus shop what I have dealed with so far, fast shipping, all of my favourite General snus products and never the less awesome customer support!
Keep it up!
2022年3月4日
自発的なレビュー
The Royal Snus Online からの回答
Hello Agny,
Thank you so much for your feedback, much appreciated! ❤️
Enjoy your products!
Much love from Sweden,
/Sofia, The Royal Snus Online team
big selection of products, great customer support
big selection of products, great communication and fast shipping to Dubai, recommend!! 👏
2022年3月3日
自発的なレビュー
The Royal Snus Online からの回答
Hello Zack,
Thank you so much for your feedback, it is always much appreciated! ❤️
Enjoy your products and we hope to see you soon again!
Much love from Sweden,
/Sofia, The Royal Snus Online team
The Royal Snus Online からの回答
Hello Herbert,
Thank you so much for your feedback, it is great to hear that your shipment to Saudi Arabia has reached you with excellent speed! ❤️
Enjoy your products and we hope to see you soon again!
Much love from Sweden,
/Sofia, The Royal Snus Online team
Fast shipping and great customer support
Fast shipping, fresh products and great customer support when it comes to recommendations of products or shipping related questions. This is my 3rd order from them and so far I’m super happy with the services. 2 orders to Australia and now to Abu Dhabi in 8 days with regular post, thank you! 👌
Five star services with +
2022年3月1日
自発的なレビュー
The Royal Snus Online からの回答
Hello Benjamin,
It is always our pleasure to assist you with any product or shipping related questions! ❤️
Enjoy your products and we hope to see you soon again! Seems like it might be other destination by your travel plans :)
Much love from Sweden,
/Sofia, The Royal Snus Online team
Fast
Fast, smooth delivery to Bangkok. Must pay some tax at arrival, but absolutely worth it! This was my 4th order during one year.
2022年2月25日
自発的なレビュー
The Royal Snus Online からの回答
Hello Janiche,
Thank you for your feedback, it is always much appreciated! ❤️
Unfortunately time to time there are customs inspections what is beyond our control, but we try to do the best we can to deliver you with safe shipments and never the less fresh products.
Enjoy your stay in Thailand and we are looking forward to serve you any time in the future! ☀️☀️☀️
Much love from Sweden,
/Sofia, The Royal Snus Online team
Top quality Snus provider
Honestly, this is the best snus company i ever dealt with, the customer service are like your friends, beyond amazing, quick replies and the delivery + quality is 5 star.
keep this up guys you're doing an amazing job !
2021年12月28日
自発的なレビュー
The Royal Snus Online からの回答
Hello Temour,
It is always our pleasure to serve your orders!
Thank you for your feedback, it is always much appreciated! ❤️
We are more than happy that you are satisfied with our services and looking forward to serve you any time in the future! Do not hesitate to contact us any time on Facebook or email if you have any snus or shipping related questions, we are always here to assist you! 😊
Enjoy your time in sunny UAE and are looking forward to serve your orders! ❤️
Much love/ snus from Sweden,
/Sofia, The Royal Snus Online team
AWESOME!!!!!
Superb customer service when I had a question,answerd coutious and promply.Shipping time as promised and shipped so I did not have to pay any import tax.Maybe that was a normal thing but I am happy for it either way. One more thing,and this is important to all of the customers,the product is fresh,newly produced and long expiery time after I got it in Thailand.All in all I am over the top happy with the service.
2021年12月22日
自発的なレビュー
The Royal Snus Online からの回答
Hello Kennet,
Thank you for your feedback, it is always much appreciated! ❤️
We are more than happy that your shipment has reached you without any issues, tho Thailand has been very strict on some of the shipments, but seems like your shipment has passed the customs inspections 😊 Unfortunately there might be some delays time to time at customs inspections at your destination what is beyond our control, but we do all we can to provide you with fast and careless shipments directly from Sweden, Do not hesitate to contact us any time on Facebook or email if you have any snus or shipping related questions, we are always here to assist you! 😊
Enjoy your time in sunny Thailand and are looking forward to serve your orders! ❤️
Much love/ snus from Sweden,
/Sofia, The Royal Snus Online team
Perfect and fast shipping to Abu Dhabi
2021年12月14日
自発的なレビュー
The Royal Snus Online からの回答
Hello Naser,
Thank you for your feedback, it is always much appreciated! ❤️
We are more than happy that your shipment has reached UAE in a fast manner! 😊
Do not hesitate to contact us any time on Facebook or email if you have any snus or shipping related questions, we are always here to assist you! 😊
Enjoy your time in sunny UAE and are looking forward to serve your orders! ❤️
Much love/ snus from Sweden,
/Sofia, The Royal Snus Online team
Brilliant service received parcel…
Brilliant service received parcel perfectly and very happy with the product. Great communication with the company
Thank you very much
2021年11月24日
自発的なレビュー
The Royal Snus Online からの回答
Hello Callum,
Thank you for your feedback, it is always much appreciated! ❤️
We are more than happy that that you are satisfied with our services and our support! We are looking forward to serve your snus orders any time to any destination directly from Snusland- Sweden! 😊
Do not hesitate to contact us any time on Facebook or email if you have any snus or shipping related questions, we are always here to assist you! 😊
Have a great week ahead! ❤️
Much love/ snus from Sweden,
/Sofia, The Royal Snus Online team
Excellent service and fast delivery to UAE
I live in the UAE and had my first order delivered in about a week. The customer support and the product are great. I will order again !
2021年11月21日
自発的なレビュー
The Royal Snus Online からの回答
Hello Granger,
Thank you for your feedback, it is always much appreciated! ❤️
We are more than happy that that your shipment has reached UAE in a fast manner and never the less your feedback about customer support is much appreciated. Do not hesitate to contact us any time on Facebook or email if you have any snus or shipping related questions, we are always here to assist you! 😊
Have a great week ahead and we are looking forward to serve your snus orders any time to any destination directly from Snusland- Sweden! 😊! ❤️
Much love/ snus from Sweden,
/Sofia, The Royal Snus Online team
신속/정확/안정성 있는 배송
2021年11月9日
自発的なレビュー
The Royal Snus Online からの回答
Hello BAMBIS,
Thank you for your feedback, it is always much appreciated! ❤️
We are more than happy that you are satisfied with our services and please do not hesitate to contact us any time on Facebook or email if you have any snus or shipping related questions, we are always here to assist you! 😊
Have a great week ahead and we are looking forward to serve your snus orders any time to any destination directly from Snusland- Sweden! 😊! ❤️
Much love/ snus from Sweden,
/Sofia, The Royal Snus Online team
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