Joined this union with an existing problem with my employer. The union said they can help however, no help given. I tried expressing my frustration with them but all they kept saying I am here to hel... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This union has been helpful and made sure my rights were protected. I was suspended as a retaliation. In trying to set it out, they also inquired about other rights about holiday pay and found out the... もっと見る
企業が回答しました
I had an issue at work, which proved extremely stressful to me and i was cocerned about my prospects and what would happen in the future. But it all seems to have turned around for the best and i just... もっと見る
企業が回答しました
Finally all has been resolved. Just be careful when signing up as there is currently no monthly subscription, only yearly. Also there is no way to make direct contact and when sending a general query... もっと見る
企業が回答しました
3.5
まあまあ
88件のレビュー
ネガティブなレビューの 50％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great advice
Great advice offered on what to say to my employer to resolve my duspute and more importanly how to say it with a positive result for me within an hour of sending the e mail.
Thank you for your time and assistance
2021年5月25日
自発的なレビュー
www.theworkersunion.com からの回答
So glad your dispute with your employer was resolved Ian. Here if you need us, hopefully you won't. Thank for letting us know.
I agree with the last comment
I agree with the last comment, keep away from this union, they took £73 & every time I have rang for advice, there has been none forthcoming, all they keep saying is do you want us to instruct a solicitor, and that’s on a no win no fee,!my previous unions were there on the telephone to give advice & support, and come into the workplace if needed,you will not get that from them,?when I queried why I they had never given me advice, he said because I am just a call handler, what good is that to people with work issues requiring advice. I asked yesterday about cancelling the policy that I took out in March 2021 & was emailed that I would have to pay an extra 30% on top of the original fee of £73.... save your money & use another union, wish I could turn the clocks back, would not have wasted my time & money for nothing in return... please their attitude is very off hand from the call handlers. Ps had to enter one star to get onto this typing area, I would give them a minus rating
2021年5月21日
自発的なレビュー
www.theworkersunion.com からの回答
Sorry for the delay in replying. Senior management take reviews like this really seriously as it gives us an indication as to how our performance could be improved. We have looked into why you were not happy with our services Karen and found the following:
Contact Made. Number Of Calls, Date & Time Recording
1 22 Apr 2021 09:31:33 Time spent 45 mins
2 23 Apr 2021 09:08:38 Time spent 32 mins
3 14 May 2021 09:03:39 Time spent 26 mins
4 20 May 2021 10:38:54 Time spent 15 mins
Number of Emails Sent
1 22 Apr 2021 09:31:33
2 23 Apr 2021 09:08:38
3 14 May 2021 09:03:39
4 20 May 2021 10:38:10
5 20 May 2021 10:38:54
After speaking with the advisor and checking the logs it appears that he couldn't answer your questions. Your situation at work was precarious and a solicitor was recommended based on what you told him. Maybe a different line of questioning by the operator would have been more appropriate. He was new to his position and obviously our training isn't as robust as we thought. Thank you for bringing this to our attention. We will reevaluate our training methods.
Keep well away from these so called…
Keep well away from these so called union, took £73 straight away out of my account, had trouble at work , and they were nowhere to be found , no response to my emails , contacted, the financial conduct authority got a phone number for them when I phoned it , it just cut me off , sent numerous emails for my £73 to be refunded but yet to no avail, scam scam scam , passed it on to the financial conduct authority, now and I have told my bank about the scam
2021年5月15日
自発的なレビュー
www.theworkersunion.com からの回答
Dear Mr Nesbitt, we are sorry for your concerns. Upon checking our logs it appears that whilst you did access the system you never made a personal dashboard enquiry. This enquiry is unique to you and gets you through to the correct department.
Login History
IP Date-time
1 151.230.226.*** Wed, 21 Apr 2021 11:17:29 GMT
2 151.230.226.*** Thu, 22 Apr 2021 12:41:43 GMT
Maybe we should explain in more detail how our systems can benefit. Thank you for bringing this to our attention. (We must try harder)
Scam scam scam
Scam scam scam
Scam scam scam. Do not sign up to this. Check the website there is a reason there are no contact telephone numbers. Try to contact them via email and you will receive an automated response.
Reply below is complete lies. Anyone thinking of joining this try to contact them before you hand over your money. You will find you can't. It's even took them 5 month to reply to this negative review.
Avoid avoid avoid.
Instead of replying in gogledygook. Email or ring me to resolve this.
2021年3月19日
www.theworkersunion.com からの回答
Hello Mark,
We can see you logged in a few times but we never received an enquiry from you. In order for us to reply we must first receive an enquiry from our members. Please be assured that we reply to each and every dashboard enquiry.
Dashboard Login History
IP Date Time
1 Registration 86.191.23.** 07 Feb 2021 12:36:19
2 86.191.23.** 07 Feb 2021 12:44:56
3 79.77.182.* 08 Feb 2021 18:40:57
4 86.191.23.** 09 Feb 2021 09:32:48
5 86.191.23.** 09 Feb 2021 11:32:29
Maybe we should have explained how to use the system a bit better, we're sure you would of found it beneficial if you had of used our services.
Thanks for your valuable feedback. (We must try harder)
I am extremely suspicious about this…
I am extremely suspicious about this organisation I have been advised that workers union isn’t actually a work union by the specialists they have no contact number, you can’t send them an email and they advertise one thing and do another. I will like my full monies back from workers union as this is becoming to really look like a SCAM SCAM, SCAM. Please stay absolutely away from this organisation. There is no office no complaint procedure and when I sent lots and lots of desperate emails they blocked my account absolutely shambolic disgusting and disgraceful organisation they make out they are professionals but it appears to be the same person contacting me with a withheld number
2021年3月5日
自発的なレビュー
www.theworkersunion.com からの回答
We cannot tolerate abuse or harassment, and behaviour that threatens offline action such as physical harassment. We are sorry you had to resort to publicly posting this description of events Mr Babalola even though we tried hard to rectify your situation amicably.
To clarity you utilised our services many times and the appropriate assistance was provided.
Dashboard Login History
IP Date Time
1 Registration 92.40.171.** 06 Feb 2021 17:24:59
2 92.40.171.** 06 Feb 2021 17:31:29
3 92.40.191.** 06 Feb 2021 17:37:29
4 92.40.191.** 06 Feb 2021 17:44:08
5 92.40.191.** 06 Feb 2021 17:56:23
6 92.40.191.** 06 Feb 2021 18:07:59
7 92.40.172.** 18 Feb 2021 19:31:36
8 92.40.173.** 02 Mar 2021 11:48:55
9 92.40.173.** 02 Mar 2021 11:56:44
10 92.40.173.** 03 Mar 2021 14:47:38
11 92.40.172.** 04 Mar 2021 18:23:31
12 92.40.172.** 05 Mar 2021 10:20:51
Additional Notes And Time Recordings
Contact Made Number Of Calls
1 08 Feb 2021 10:41:20 35mins
2 19 Feb 2021 10:58:22 44mins
3 05 Mar 2021 10:23:55 39 mins
4 05 Mar 2021 10:24:32 27 mins
Number of Emails Sent
1 08 Feb 2021 10:41:20
2 19 Feb 2021 10:58:22
3 05 Mar 2021 10:23:27
4 05 Mar 2021 10:23:55
5 05 Mar 2021 10:24:3
After reviewing the logs we decided in the interest of protecting our staff from abuse and harassment to end your membership. We cannot tolerate aggressive or abusive behaviour. Sorry if this came as a shock. Obviously we must try harder.
No communication at all
Joined their union by accident as I thought they where the union in my work place very similar logo as unite and use the banner with unite etc have had no reply to any of my emails and there is no contact telephone number etc
2021年1月25日
自発的なレビュー
www.theworkersunion.com からの回答
Hello Maria, sorry to hear about this but we cannot locate your details on our system. Did you try to use your online dashboard, do you have the right company?
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