Trading with ThinkMarkets has been a great pleasure and a source of peace of mind. I have been trading for more than five years without any regrets. The platform is mostly stable and responsive; altho... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I have been trading with ThinkMarkets for over three years now, and I have witnessed incredible improvements in their communication and client care. Because I work a demanding 24-hour job, I don'... もっと見る
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أتوجه إليكم بخالص الشكر والتقدير على تجربة التداول الممتازة كانت المنصة سهلة الاستخدام ومريحة بشكل كبير وفاعلية. أود أن أتوجه بشكل خاص بالشكر إلى الأستاذ أنور، الذي كان له دور كبير في مسا... もっと見る
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After 4 Years working on there platform they start changing the leverage during opener position and liquiditing my positions That was the second time, and I don't want to contact you any more. You o... もっと見る
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企業情報
ThinkMarkets について
当該企業による記述
Established in 2010, ThinkMarkets is a multi-awarded premium provider of online trading services. With over 15 years of experience, we're composed of a global team of 200+ professionals across 11 international offices, committed to ThinkMarkets' mission to become the leading trading platform of choice across the world.
Licensed by leading financial authorities, including the FCA, CySEC, ASIC, DFSA, and more, ThinkMarkets offers traders a safe and secure way to access the financial markets, such as forex, stocks, indices, cryptocurrencies, commodities, ETFs, and futures.
ThinkMarkets traders are empowered by the company's cutting-edge and proprietary trading platform, ThinkTrader. Available on web, iOS, and Android, ThinkTrader comes equipped with advanced technical analysis tools and powerful features, including full TradingView integration so traders can trade directly on TradingView, Traders' Gym, and TrendRisk Scanner, all designed to help traders make well informed decisions.
Powered by ChelseaAI. At the centre of this innovation is ChelseaAI, our AI-powered trading assistant, built directly into ThinkTrader to deliver real-time market insights, contextual analysis, and personalised support so traders can act with more confidence and clarity.
ThinkMarkets is known for its superior trading conditions, with spreads going as low as 0 pips, execution speed processed in milliseconds, dynamic leverage that adapts to market conditions, and zero-commission* trading on thousands of instruments.
New traders are well supported by a 24/7 multilingual Customer support team and a diverse range of beginner-friendly account types to choose from, including hands-off trading platforms like ThinkCopy*. We also pride ourselves as an education-first broker, regularly publishing trading guides, hosting webinars, and arranging live seminars in select locations.
Our efforts to provide outstanding excellence with every trade have not gone unnoticed in the industry. ThinkMarkets has been the proud recipient of multiple awards over the years for its innovative technology, world-class support, and exceptional CFD trading conditions.
Derivative products are leveraged products and can result in losses that exceed initial deposits. Please ensure you fully understand the risks and take care to manage your exposure and seek independent advice if necessary.
*available depending on certain jurisdictions
ThinkMarkets - A leading mobile-first provider of CFD trading across FX, equities, indices, and more
当該企業による記述
- ThinkTrader
- An intelligent platform to power your trading, every step of the way.
- World Class Support
- Our multi-lingual client service team is here to assist you 24 hours a day, 7 days a week
ThinkTrader Platform
Check our our award-winning trading platform, ThinkTrader
Trade with confidence
連絡先
35 New Broad St, EC2M 1NH, London, 英国
- +44 203 514 2374
- support@thinkmarkets.com
- www.thinkmarkets.com
3.6
まあまあ
533件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Trading with ThinkMarkets has been a…
Trading with ThinkMarkets has been a great pleasure and a source of peace of mind. I have been trading for more than five years without any regrets. The platform is mostly stable and responsive; although there are occasional technical issues, as with any software and support team always available to assist, I would like to thank the South African support team, Rivash and Oliver, for their wonderful support and assistance. The Handling money has also been hassle-free, as deposits and withdrawals have always gone through without delays. I strongly recommend ThinkMarkets as the best broker to work with.
2026年9月15日
自発的なレビュー
ThinkMarkets からの回答
Dear Devender,
Thank you for your thoughtful review and for being our client for 5+ years! We truly appreciate your continued trust and we're glad to hear about your experience.
It’s wonderful to know that our agents from our South African team have been there to support you when needed. We’ll be sure to pass your kind words on to them.
Your feedback means a lot to us, and we wish you continued success on your trading journey.
Best regards,
The ThinkMarkets Team
My only issue I want to raise is the…
My only issue I want to raise is the slow Think Markets Trading App. The system is slow, it hangs for seconds before moves. It's slow to execute trades.
2026年9月16日
ThinkMarkets からの回答
Dear Lerato,
Thank you for taking the time to share your feedback with us.
We’re sorry to hear you’ve experienced delays while using the ThinkTrader app. We understand how important a smooth and responsive experience is, particularly when managing trades.
We’d really appreciate the opportunity to look into this for you. A member of our team will reach out directly to collect more details, so our technical team can investigate and help identify what may be causing the delay.
We wish you all the best!
Kind regards,
The ThinkMarkets Team
ThinkMarkets からの回答
Hello Felix,
Thank you for sharing your feedback! It is great to know that you are satisfied with our deposit & withdrawal process. We are happy to have you in the ThinkMarkets community, and we wish you all the best!
Kind regards,
The ThinkMarkets Team
The staff are helpful/
The staff are helpful/
I get to talk to a human/
I am not inundated with Adds/
I am left to get on with it.
2026年3月18日
ThinkMarkets からの回答
Hello George,
Thank you so much for the review! We are glad to know that you have a positive trading experience with our platform, and our Support team will be thrilled to hear you are happy with their service. Your feedback is invaluable to us!
We wish you all the best!
Warm regards,
The ThinkMarkets Team
client-focused trading partner
I have been trading with ThinkMarkets for over three years now, and I have witnessed incredible improvements in their communication and client care.
Because I work a demanding 24-hour job, I don't always have the time to constantly monitor my open trades. The support team has been an absolute lifesaver. They are highly proactive—always noticing potential market shifts and alerting me well before any major issues happen on my account.
Knowing that the support team is watching over my account gives me great peace of mind. It is a lovely touch that truly sets them apart from other brokers. I highly recommend them to anyone looking for a reliable, client-focused trading partner.
Regards,
Tatjana Oliver
2026年9月15日
ThinkMarkets からの回答
Thank you, Tatjana, for taking the time to share such thoughtful feedback. We truly appreciate your continued trust in ThinkMarkets and are delighted that our team has been able to provide support that adds value to your trading experience. We will make sure to forward your comments to our agents!
Your kind words mean a great deal to us and motivate us to keep raising the bar for our clients.
We wish you continued success!
Best regards,
The ThinkMarkets Team
ThinkMarkets からの回答
Hello Victor,
We are very thankful for your feedback! We’ll continue striving to provide exceptional services and outstanding customer care to keep your experience with us remarkable. We wish you all the best!
Warm regards,
The ThinkMarkets Team
ThinkMarkets からの回答
Dear Willem,
Thank you so much for taking the time to leave us a review – it’s much appreciated! We are glad to learn that you are satisfied with ThinkMarkets as your broker, and we are happy to have you as a part of our community.
We wish you success with your trading!
Warm regards,
The ThinkMarkets Team
It's the best broker and safe and no…
It's the best broker and safe and no fraud. 24/7 Costumer care 🔥🔥🔥🔥🤺
2025年9月15日
ThinkMarkets からの回答
Dear Mathapelo,
Thank you for your fantastic feedback! We truly appreciate your trust. It’s great to know that our service and customer care have made a positive impression, and we'll make sure to forward your kind words to our Support team.
We wish you all the best with your trading!
Warm regards,
The ThinkMarkets Team
ThinkMarkets からの回答
Hello Chitranjan,
Thank you for your kind review! We’re delighted to hear that your experience has been positive. Your support means a lot to us, and we’ll continue working to make the platform even better for you.
We wish you continued success with your trading!
Best regards,
The ThinkMarkets Team
Worst scam app
Worst scam app, even if you show videos of proofs of their glitches still they don’t compensate, I really don’t know why is this not banned
2026年9月7日
自発的なレビュー
Won't let me withdraw
2026年7月23日
自発的なレビュー
Unreasonable broker always asking for…
Unreasonable broker always asking for more docs when it’s time to pay
2026年8月24日
自発的なレビュー
ThinkMarkets からの回答
Dear Toluwalase.
Thank you for sharing your concerns. We take our clients’ feedback seriously and understand the importance of a clear and secure verification process.
Following a review of the account activity, additional verification was required before the requested redemption could be processed. These checks form part of our compliance procedures and are applied where further information is needed to validate account activity and eligibility in accordance with our Terms and Conditions.
Our team remains available to assist and has requested the necessary information directly so that the matter can be reviewed and resolved appropriately.
Best regards,
The ThinkMarkets Team
After 4 Years working on there platform…
After 4 Years working on there platform they start changing the leverage during opener position and liquiditing my positions
That was the second time, and I don't want to contact you any more. You offered me 100 € credit that I don't want. First time when you close my position and I opened ticket your response was" we are leverage company ". Why after bad review and after month, after second time you contact me? Thank you. I don't want to answer me!!!
First time
2026年8月6日
自発的なレビュー
ThinkMarkets からの回答
Dear Kirila,
Thank you for sharing your concerns. We take feedback regarding leverage and position management seriously and would appreciate the opportunity to look into the circumstances of your case.
Throughout the past month, our team made several attempts to contact you regarding your complaint, including sending multiple emails, but unfortunately we have not received a response. We would still be happy to investigate the matter and provide further clarification.
Please get back to our team at your convenience so we can review the details with you and assist further. We are looking forward to hearing from you!
Best regards,
The ThinkMarkets Team
Attention!
Attention!! I've been waiting for 2 withdrawals for 4 days, only excuses, vague responses in chat, no reply to emails, and my money is frozen.
Extremely worrying, everyone should make their own assessments.
Regarding the broker's response published below, I need to clarify the following:
- I have been working as a trader for nearly 30 years, so I have some experience and knowledge of how this industry works.
- There are always issues with payout systems and delays whenever withdrawals are involved.
- To receive the withdrawal announced by the broker, I had to cancel my card withdrawal requests and adapt to the broker's preferred payout method (bank transfer).
- The people answering the chat don't actually solve anything; they simply "flag" the issue—which is exactly what happens when you send an email.
- They ignored my repeated emails and only replied to the last one because they were required to respond to my complaint here.
- I consider it a serious lack of respect and professionalism that clients are forced to wait on the broker's schedule and accept payout methods that suit the broker's convenience.
I would also add:
- On several occasions, I was placed on servers that delayed trade executions, resulting in slippage that always favored the broker.
If current or prospective clients are comfortable working this way—where problems arise the moment you try to withdraw your own money—then feel free to use this broker.
2026年7月1日
自発的なレビュー
ThinkMarkets からの回答
Caro Corrado,
Grazie per il tuo feedback. Ci dispiace sapere delle tue preoccupazioni.
Abbiamo verificato il tuo account e possiamo confermare che la tua richiesta di prelievo è stata elaborata. Inoltre, il nostro team ti ha inviato un'email ieri contenente il riferimento della transazione, così da permetterti di monitorare il pagamento, se necessario.
Se hai bisogno di ulteriore assistenza, ti invitiamo a rispondere alla nostra email o a contattare il nostro team di supporto. Saremo lieti di effettuare ulteriori verifiche e di aiutarti in ogni modo possibile.
Ti saremmo grati se potessi confermarci una volta ricevuto il pagamento e, se la tua esperienza si sarà risolta positivamente, aggiornare la tua recensione per riflettere l'esito finale. Ti ringraziamo per la pazienza e la comprensione.
Cordiali saluti,
Il Team di ThinkMarkets
My experience with ThinkMarkets has…
My experience with ThinkMarkets has been extremely disappointing.
In October 2025, I opened a trading account and deposited USD 40,000. Within a few days, I generated approximately USD 73,400 in trading profits.
Shortly afterwards, ThinkMarkets informed me that my profits had been reversed due to alleged breaches of their Terms and Conditions. Despite numerous requests over several months, I was never provided with detailed trade-level evidence explaining exactly which trades were problematic or how the profit reversal was calculated.
After prolonged correspondence, ThinkMarkets eventually returned my original deposit of USD 40,000. However, the USD 73,400 profit remains withheld.
I attempted to resolve the matter directly with the company, including proposing a commercial settlement, but did not receive a substantive response.
I subsequently approached the Australian Financial Complaints Authority (AFCA). AFCA informed me that the account was operated under the Saint Lucia entity rather than the Australian entity and therefore fell outside AFCA's jurisdiction. I am now pursuing the matter with the relevant authorities in Saint Lucia.
My concern is not simply the loss of profits, but the lack of transparency surrounding the decision. As a client, I believe I should be provided with clear evidence and a detailed explanation when such a significant amount is reversed.
I remain open to resolving the matter professionally and would welcome a transparent explanation from ThinkMarkets.
This review reflects my personal experience and the facts as I understand them.
2026年6月1日
自発的なレビュー
ThinkMarkets からの回答
Dear Manoj,
Thank you for your review. We take all client concerns seriously and strive to conduct our business in a transparent and compliant manner.
Following a thorough review of your account activity, we determined that certain activity was not consistent with our Terms and Conditions. As a result, and in accordance with those terms, the profits generated from the relevant activity were deemed ineligible, while your original deposit was returned in full.
Our decision was reached following an internal investigation and careful consideration of the information available to us. We have communicated our position directly and remain satisfied that the actions taken were consistent with our contractual and regulatory obligations.
We remain committed to handling all client matters professionally and in accordance with our policies.
We wish you all the best in your future endeavors.
Best regards,
The ThinkMarkets Team
My favorite broker at all .
My favorite broker at all .. I have account with them from about 4 years ago, very trustworthy company and they have excellent platform think trader , thank you very much thinkmarkets
2026年5月28日
自発的なレビュー
ThinkMarkets からの回答
Dear Mostafa,
Thank you so much for sharing your review with us! It’s truly rewarding to hear that you enjoy using ThinkTrader and have been a valued client for many years.
Providing a smooth and reliable trading experience remains our top priority, and we’re delighted to have you as part of the ThinkMarkets community. We wish you continued success with your trading journey!
Warm regards,
The ThinkMarkets Team
ThinkMarkets からの回答
Hello Mothibi,
Thank you for sharing your rating with us! We're glad to know you are satisfied with our platform. Your feedback means a lot to us, and we wish you success with your trading!
Best regards,
The ThinkMarkets Team
Precise crypto entries with this…
Precise crypto entries with this broker, but btcusd asset gets stuck allot of times and they don’t seem to compensate in case of losses in such matter. Happened to me about 15 times already in 4 months (today, again btw).
2026年5月23日
自発的なレビュー
ThinkMarkets からの回答
Hello Jim,
Thank you for your feedback. We take reports like this seriously, but unfortunately we have been unable to locate an account matching the details provided in your review. We previously reached out and requested additional information so we could investigate the matter further, and have not yet received enough details to identify your account.
We would genuinely like the opportunity to review your experience and address any issues. Please contact our Support team so we can conduct a thorough investigation. If you are able to update your review with additional details, we would be happy to have a closer look right away.
We are looking forward to hearing from you!
Best regards,
The ThinkMarkets Team
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