David, Customer Representative at Brixton centre has been phenomenal. Not only he helped me purchase a new device but also stayed with me throughout the call to help me cancel the current subscripti... もっと見る
企業が回答しました
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David was great! Really knowledgeable and helpful and genuinely brightened my day in a way I do not generally expect when going to pick up a broadband router? Can't recommend highly enough
企業が回答しました
Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... もっと見る
企業が回答しました
Very helpful very understanding , and made the experience really engaging and funny. Seems really intelligent too! He should get a pay rise ^ customer advisor David
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企業情報
Three UK - 3Store Brixton について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
419 Brixton Road, Brixton, SW9 8HE, London, London, 英国
- 2072742710
4.9
優良
222件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
I recive very good customer service…
I recive very good customer service special yasin ,he explained me how to use ,conect he was very kind .I recommend to him if you want very good customer service.
2026年7月11日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hi Aelita, thank you for sharing your feedback. We’re really glad to hear Yasin made your visit a positive and supportive experience. 😊
-Three Social Media Team.
Rendyl is superb
Rendyl is superb, patient and that is the key to everything. Helped me a lot and was knowledgeable about my Honor. Was also great chat generally. Will be back always
2026年7月11日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hey Charlene, we’re delighted to hear that Rendyl made such a positive impact with his superb support for your Honor device. Thank you for taking the time to share your experience. 😊
-Three Social Media Team.
Taina was lovely and extremely helpful
Taina was lovely and extremely helpful, I was able to find a deal that worked best for me. Thank you!
2026年7月9日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hi Raneil, thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear that Taina looked after you so brilliantly, ensuring you found the perfect package to suit your needs.— Three Social Media Team
Jasmine was very helpful and vibrant…
Jasmine was very helpful and vibrant and of course a cute face to start a summer day with 👏🏾👏🏾
2026年7月9日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hey there! Fantastic stuff. We're super glad to hear that Jasmine was perfect! Thanks for taking the time to leave this ⭐⭐⭐⭐⭐ review.
Thank you so much to Javarne at Three…
Thank you so much to Javarne at Three Brixton. He was absolutely wonderful and incredibly helpful in assisting me with choosing the right internet plan and SIM card. I truly appreciate his patience, professionalism, and excellent customer service. Thank you again for making the whole process easy and enjoyable!
Nathalie
2026年7月8日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hi Nana 😊
Thanks for the 5-stars and your warm feedback!
We’re delighted Javarne helped you find the right plan and made it a pleasant visit.
We truly appreciate you sharing this.
— Three Social Media Team
Three UK - 3Store Brixton からの回答
Thank you so much for your kind words, Patricia! We’re glad to hear the support you received was exceptional and caring. 😊 — Three Social Media Team
Kayla thank you so much you did a great…
Kayla thank you so much you did a great job.
2026年7月8日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hi Darianny, thank you for sharing your feedback. We’re thrilled to hear Kayla delivered such great support.
– Three Social Media Team
Been discriminated because I wasn’t…
Been discriminated because I wasn’t Spanish or Spanish speaker after that I’m become the centre of the store every one looking at me it like I’m foreign object inside your store !!this really uncomfortable and radiate that I’m been on that situation where I leave in England and is English speaking language and I only went to the store to renew my contract I went this to be fully Investigated the incident happened between 17:25 and 17:35
2026年7月6日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hi Sid,
We're sorry to hear about your experience. We understand how upsetting this must have been, and we're concerned to hear that you left the store feeling uncomfortable and treated differently. This is not the experience we want for any customer.
Please contact our Customer Relations team here: https://bit.ly/3uJlOrF with the store location and details of your visit. They'll be able to review your concerns fully and investigate this further.
– Three Social Media Team
Amazing Customer Service
I went in the store today to change up my contract and David was so so helpful and efficient. Absolutely fantastic customer service and i would return to brixton store just to get this service again :)
2026年7月5日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Your words are a real highlight, Kirsten ✨ We’re delighted David’s prompt support at our Brixton store made such a positive impact, and it’s wonderful to know you’d return for the same level of care 🌟
- Three Social Media Team
Three UK - 3Store Brixton からの回答
Woohoo 🎉 Amadu. We’re thrilled everything was sorted so promptly ⚡
- Three Social Media Team
He check all my contracts for me and…
He check all my contracts for me and updated it for me which makes it cheaper for me
2026年7月5日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hey Oyebola, we’re thrilled our colleagues delivered exceptional service. Thank you for taking the time to leave us a 5⭐ review.-Three Social Media Team
An elite customer service by Hussein
An elite customer service by Hussein. Polite, professional and helpful.
2026年7月4日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Superb! We're super happy to hear that Hussein gave you all the support you needed. Thank you for the amazing 5 ⭐ review! - Three Social Media Team
Hussein was amazing
Hussein was amazing , gave me a great deal on my new phone and took the time to help me set it up.
2026年7月2日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hi Anthony, thank you for sharing your experience. We’re delighted to hear Hussein helped you secure a great deal and took the time to get your new phone set up.
– Three Social Media Team
Rendyl has been amazing with helping me…
Rendyl has been amazing with helping me set up my new phone and helping me transfer all of my data. Top guy
2026年7月2日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hey Kwadwo, we’re so glad to hear the setup of your new phone and the data transfer went smoothly with Rendyl’s help. Thank you for sharing your experience. 😊
-Three Social Media Team.
Naomi = 10/10 customer experience
Naomi was amazing at helping me source a new phone. Kind, funny & a consultative seller - not pushy yet still taking me through upsell opportunities that were actually useful. Thankyou for all your help - couldnt be more impressed by the customer experience
2026年7月1日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Thank you so much for sharing your experience, George. We’re thrilled to hear Naomi was brilliant in helping you find the right device and made the whole process enjoyable. 📱 – Three Social Media Team
Store manager very helpfull and…
Store manager very helpfull and attentive a true asset to 3 mobile
2026年6月26日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hi Edmond, thank you for sharing this wonderful 5 star review. It’s fantastic to hear that the store leader provided such exceptional support.-Three Social Media Team.
Outstanding service for David at…
Outstanding service for David at Brixton store! He was incredibly helpful, knowledge, and made the whole process quick and easy. If you visit this branch, definitely ask for David.
2026年6月8日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Lorna, thank you for your feedback. We’re happy to hear that David at our Brixton Street store made your experience fabulous. Hope you have a wonderful day! 😊 – Three Social Media Team
I had the most best experience with…
I had the most best experience with Rendyl and Taina they both help me with what I need and more with my own contract best service in any 3 store I’ve been in
2026年6月22日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hi Nikol 😊
Thank you so much for sharing this, your message brought such a warm spark to our day! We’re thrilled to hear that Rendyl and Taina gave you an experience that truly stood out.
Hope you have a great day ahead! -Ayesha
Three UK - 3Store Brixton からの回答
Hi Tibor, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from David. -Prabhjeet
Nice and professional branch
Nice and professional branch. David, was very kind and helpful, he made sure to go through all options and go with the most suitable. I was pleased to switch to Three and go through the process with him.
2026年6月20日
自発的なレビュー
Three UK - 3Store Brixton からの回答
Hi Mehdi, we’re really glad to hear David guided you through everything so clearly and helped you find the right option. Thank you for sharing this fantastic review. -Suhaas
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