Baldeep helped me transfer my number over from O2 and got me all setup in less than 10 minutes — after what had been a miserable experience being messed around by O2 all day, Baldeep fixed everything... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I went into the Three shop by Sloane square, to seek help with my 5G business broadband unit. I was greeted by Zacharia, who had a look at my unit, and then tested it - he agreed that it was not fun... もっと見る
企業が回答しました
Came to shop for advice, was welcomed by Ayan, with a smile … She went through few options to solve my issues… Explained best option, and helped setting up my phone. Great service, Please don’t change... もっと見る
企業が回答しました
Minimal waiting time. The staff were very friendly and efficient. The lady dealing with my upgrade (Liz - Store Manager) was even able to consolidate my contracts and save me a bit of money. Cannot... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Chelsea HS について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
80 Kings Road, Chelsea, SW3 4TZ, London, London, 英国
- 02075811753
4.9
優良
135件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Zak was so helpful and he got me the…
Zak was so helpful and he got me the best deal even though i was on a budget. I definitely plan to return and recommend friends and family. #blackfriday
2025年11月17日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
We're thrilled Zak could help you find the right deal suitable for your needs. Thank you for your review, Cristina :) -Scott
Zakaria done a great job
Zakaria done a great job, he helped make everything easy and smooth. I've got learning difficulties and he still managed to give me a great outcome, legend. #blackfriday
2025年11月15日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
We met Cristina in black Friday today…
We met Cristina in black Friday today had a very great experience, she was so charming and upgrade my phone so quickly.
Thanks very much Cristina
2025年11月15日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellence customer service with Hana…
Excellence customer service with Hana it is always a joy to coming in here she is extremely patient and professional. I highly recommend to other people
2025年11月14日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hi.
Thanks! Your review is really appreciated. -Pete
Hana was great
2025年11月13日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
That's brilliant, Mark. Thank you for leaving a great review for Hana :) -Scott
Three UK - 3Store Chelsea HS からの回答
Glad to hear it, Mr Maxwell 😊 Great work Zak! 🎉 -Jade
Thanks to zakaria for the help…
Thanks to zakaria for the help appreciate it, very informative
2025年11月8日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Zak was a great help
2025年11月8日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Cristina was extremely helpful
Cristina was extremely helpful! Quick and efficient thanks a lot
2025年11月8日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Hanna provided fantastic customer service
Hanna provided great customet service and also i an a new customer and she was very helpful
2025年11月5日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Thanks for your feedback, Ahmed, and it's lovely to hear that you enjoyed great customer service from Hanna. We appreciate you taking the time to share this with us. -Michael
Three UK - 3Store Chelsea HS からの回答
Hi Lingyun, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Three UK - 3Store Chelsea HS からの回答
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Have been wrongly charged twice for the…
Have been wrongly charged twice for the same add on. Tried to speak to store manager, was told that they were not be able to help because I did not make the order in store. The store manager was also very aggressive.
Tried to speak to live chat agent, the conversation gets cut off every time right before it can be sorted.
2025年9月10日
自発的なレビュー
Three UK - 3Store Chelsea HS からの回答
Hi, Anna.
We're sad to hear about the billing issues you've experienced and the problems you had trying to get them resolved. We understand how frustrating it is to be charged incorrectly and to not receive the help you need. There are a few contact options available, but we think it might be worth trying to call the team instead as you keep getting cut off of the livechat. You can see the contact options here: https://bit.ly/2PmAIzQ We're always working to improve our customer service. Thank you for your feedback, it's very valuable to helping us improve. -Pete
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