Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts. Also gave suggestions as to how to remedy the problem I ha... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts. Also gave suggestions as to how to remedy the problem I ha... もっと見る
企業が回答しました
All was fully explained by Carys who was excellent and even got me better deals. Customer service was tops. Have been with three for many years and today was another excellent shopping experience
企業が回答しました
Anastasiya was amazing. We are going on holiday and were very worried our WiFi wouldn't be delivered on time. We repeated this as it was a real concern. Anastasiya was polite courteous and knowledgeab... もっと見る
企業が回答しました
Conall was a very welcoming guy Helped me understand alot about the broadband Even when a customer was in he also was welcoming to them and got them another person to help out with Very helpful... もっと見る
企業が回答しました
当該企業による記述
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
当該企業による記述

Unit 37 (48) The Plaza Shopping Centre, G74 1LW, East Kilbride, North, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
All was fully explained by Carys who was excellent and even got me better deals.
Customer service was tops.
Have been with three for many years and today was another excellent shopping experience

Three UK - 3Store East Kilbride からの回答
Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts.
Also gave suggestions as to how to remedy the problem I have making calls from my streets around my home address with Three. (Looks like a problem with the signal) . Would like to look into getting this problem resolved.

Three UK - 3Store East Kilbride からの回答

Three UK - 3Store East Kilbride からの回答
Josh was very helpful with finding the deal I needed. Great experience

Three UK - 3Store East Kilbride からの回答
Great experience in the store. Anastasiya was particularly helpful , provided a lot of information about different products, and was able to provide a suitable option in store. Was very clear and informative about the contracts, data speeds which could be offered as well as number of devices which could be connected. Highly recommend going to the East Kilbride store for customer support

Three UK - 3Store East Kilbride からの回答
Anastasiya was amazing. We are going on holiday and were very worried our WiFi wouldn't be delivered on time. We repeated this as it was a real concern. Anastasiya was polite courteous and knowledgeable. She checked and found a WiFi package we could take away. She put in the SIM after offering to which was great. She took her time , went through payment options. She explained the difference between various options. If you are as good as your staff 3 is outstanding.

Three UK - 3Store East Kilbride からの回答
Chris was very helpful with our update and the process was handled efficiently.

Three UK - 3Store East Kilbride からの回答
Callum at the Three shop East Kilbride was very patient and personable. He helped us both find contracts that worked for our needs at a competitive price.

Three UK - 3Store East Kilbride からの回答
Staff member was professional and the reception was warm

Three UK - 3Store East Kilbride からの回答
After a really disappointing experience on the phone to support, I came to my local Three store where Claire was very helpful and resolved my issues in a few minutes. Thanks to the team in East Kilbride

Three UK - 3Store East Kilbride からの回答
My server today was Chloe who had. A lot of patients as well as forward thinking answering questions before they came up.
Personable and confident to ask her supervisor when she was unclear herself insuring the correct information was given

Three UK - 3Store East Kilbride からの回答
Emily was knowledgable, helpful, and made things easy to understand. She was friendly, and made updating my mobile phone contracts a simple and painless process.

Three UK - 3Store East Kilbride からの回答
Excellent service from start to finish...very pleased with phone and set up.

Three UK - 3Store East Kilbride からの回答
Chloe was brilliant & helped us out a lot with out airtime plan saving is some money.

Three UK - 3Store East Kilbride からの回答

Three UK - 3Store East Kilbride からの回答
I had some problems that was number written wrong in my contract. Because of this issue I couldn’t do anything in my account, Jashua who is from the East Kilbride store, helped me and fixed the problem. Thanks.

Three UK - 3Store East Kilbride からの回答
Alistair who was working in Eastkilbride Branch was amazing.. so helpful and knowledgeable what a great experience after thr numerous calls and web chats with no.resolve

Three UK - 3Store East Kilbride からの回答
Chloe was fantastic today in helping me with my phone. I had lost all my apps , and she should great patience and knowledge to get them back. Thanks Chloe!

Three UK - 3Store East Kilbride からの回答
Your assistant Emily was so helpful and pleasant and had the problems I was having with my phone resolving a very short time. I really do appreciate her help.

Three UK - 3Store East Kilbride からの回答
I’m 79 years old and not in the least tech savvy.
Today is the second time that I’ve been helped by Emily and I have nothing but praise and gratitude for her patience, technical knowledge and willingness to go beyond what would be considered her job.
She corrected issues which were not related to my THREE contract and did so with obvious empathy for my ignorance as to how modern technology works.
The East Kilbride store is fortunate to have Emily as an employee and I am sure that whatever school has her as a teacher in future will be equally fortunate.
Andrew Williams
07754119389

Three UK - 3Store East Kilbride からの回答
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