Dan and Jono in the fareham branch were incredibly helpful. and i don’t mean even in a conventional salesperson perspective. they genuinely cared i was getting the right product, and even helped me ch... もっと見る
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After two week long struggle with new home broadband router delivery I attended Three Fareham branch and found there a person who solved the issue immediately. Thanks Dan. 100% helpful and professiona... もっと見る
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We are in our 80s and Beth in Fareham was very patient and understanding and sorted out our problems with the 3 App and our broadband in no time. Thank you Beth.
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The staff who served me going above and beyond my expectations of what customer service is truly about . Very attentive, good at putting me at ease when I was in distress. Extremely knowledgeable a... もっと見る
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企業情報
Three UK - 3Store Fareham について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 64 29 Westbury Mall, Fareham Shopping Centre, PO16 0PD, Fareham, South, 英国
- 01329289686
4.8
優良
45件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Dan and Jonathan, thankyou.
Dan and Jono in the fareham branch were incredibly helpful. and i don’t mean even in a conventional salesperson perspective. they genuinely cared i was getting the right product, and even helped me change my current standing contract in order to save money!! would recommend these two to anyone.
2026年6月1日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Thank you for the 5⭐ review, Jordan! We’re super happy to hear that Dan and Jono provided excellent support throughout. Your recommendation means a lot to us 💜 -Neha
After two week long struggle with new…
After two week long struggle with new home broadband router delivery I attended Three Fareham branch and found there a person who solved the issue immediately. Thanks Dan. 100% helpful and professional
2026年5月30日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Hey Lukasz, thanks for sharing your experience 🎯 We're delighted Dan used his prompt expertise at our Fareham branch to instantly resolve your home broadband router issue after a two-week delay. Knowing his stellar professionalism turned things around is fantastic, and we look forward to welcoming you again soon 💙 -Arvind
Three UK - 3Store Fareham からの回答
Hi Amelia. Thank you so much for taking the time to share this, as it is fantastic to hear that Jono made the process so smooth and straightforward for you. -Shivam
Three UK - 3Store Fareham からの回答
Wow, we absolutely love hearing this! Thank you for the feedback. Enjoy the rest of your day! -Neha
Help for Seniors
We are in our 80s and Beth in Fareham was very patient and understanding and sorted out our problems with the 3 App and our broadband in no time. Thank you Beth.
2026年5月27日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Hazel, this is such a beautiful message. Beth will be so touched to know her patience and understanding made things easy for you both ✨ -Ayesha
Very happy with the service i've been…
Very happy with the service i've been given today.
2026年5月18日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Hey Sharon! Nothing makes us happier than knowing we could brighten your day. Have a fantastic day filled with positivity! 🌼 -Ayesha
Really helpful
Really helpful, customer service are very professional, Chris have helped me on my new phone, and very happy purchase
2026年5月4日
自発的なレビュー
Three UK - 3Store Fareham からの回答
We’re thrilled to know that your experience with Chris and our team made your new phone purchase seamless and enjoyable. Providing expert guidance alongside exceptional service is at the heart of what we do, Ning. -Ashifa
Three UK - 3Store Fareham からの回答
Hi Jerome! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Great easy friendly service from your…
Great easy friendly service from your excellent staff from start to finish, thanks again three..
2026年4月29日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Thank you for sharing this wonderful feedback, Kevin! We’re delighted to know that our team made your experience positive. 😊 -Maryalex
A wonderful experience!
A wonderful experience!! Lovely service and staff were friendly. Had a nice chat. Gave me all the information I needed on setup and a carrier for the router.
2026年4月29日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Hi Frances! It’s brilliant that the team made you feel so welcome and ensured you were all set with your broadband and a carrier for your router. We’re thrilled you enjoyed the great conversation! ✨ -Kishan
I was happy with today’s service
2026年4月21日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Hi John, thanks for taking a moment to leave a review 😊 It’s great to hear everything went well during your visit. -Shivam
Three UK - 3Store Fareham からの回答
Hello Emily, what an incredible note! Thank you for sharing your experience. We’re delighted to have earned your recommendation. -Ashifa
Really good service.
2026年4月14日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Woohoo 🎉 Thrilled to hear you had a fantastic experience 🚀 Thanks so much for the glowing 5⭐ review, Kevin. -Arvind
The staff who served me going above and…
The staff who served me going above and beyond my expectations of what customer service is truly about . Very attentive, good at putting me at ease when I was in distress. Extremely knowledgeable about her field of expertise in her role.
The only thing really that could be improved I think in my opinion for the store would be to have a few extra charging stations as when I looked there was only one . I think it would be handy in peak times for customers whilst they’re waiting patiently .
2026年4月13日
自発的なレビュー
Three UK - 3Store Fareham からの回答
We appreciate you sharing your feedback about the store, Jonathan. We’re thrilled that our team got everything sorted so smoothly for you. Thank you for the 4⭐ rating. We’ll keep working to make your next experience even better. -Afaq
Chris was amazing and made me feel safe…
Chris was amazing and made me feel safe in my choices. Very happy with my purchase today
2026年4月7日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Thank you for taking the time to share your thoughts, Michaela. We’re really pleased to hear that Chris helped you feel confident throughout your visit and that you left happy with your new purchase. -Afaq
Very polite staff
Very polite staff, had help from Beth today. She was very kind and gave great advice and very good explanations on what to do with getting a new contract. Jonathan also helped my parents with getting new phones and was equally as polite as beth. Very good experience today.
2026年4月7日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Hi Jayce, thanks for sharing this. Great to hear Beth supported you so well with your new contract, and that Jonathan gave your parents the same positive experience. -Kishan
Visited the store and had great…
Visited the store and had great service. Felt looked after and listened to. Dont get that at every phone shop. Thank you
2026年3月17日
自発的なレビュー
Three UK - 3Store Fareham からの回答
It means the world to us that you felt attended to and valued, James. Thank you for this amazing review -Scott
Great Service
The team were brilliant helping my Mum with her issue, never made her feel silly or talked down to. Sorted it quickly and easily, thank you.
2026年3月3日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Hey Lucy, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Excellent service from everyone always…
Excellent service from everyone always very pleased.
2026年3月17日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Hey Kenneth, that’s superb! We’re glad that our team made sure everything was sorted out smoothly for you. Thank you for sharing this wonderful 5⭐ review! -Veronica
Welcoming experience
Welcoming experience, it is always welcoming when I come into the store. Today was excellent, Daniel was supportive and had a clear understanding of our issues.
2026年3月17日
自発的なレビュー
Three UK - 3Store Fareham からの回答
Jean, thank you for sharing such uplifting feedback. Hearing that each visit leaves you feeling valued means the world to us, and we’re thrilled that Daniel provided such attentive guidance with real clarity. Your message brings a genuine boost to our team. -Manavata
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