Amazing experience as always. Laura was Very friendly and professional in her job. This is around the 8th time I’ve been to see Laura for advice when upgrading phones or contracts. She amazing and wou... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lewis and Laura were absolutely delightful and saved me a fortune. I couldn't have asked for more. Polite and excellent at their job. Highly recommend
企業が回答しました
I am very happy with the service in store. It was very professional kind and all information that was necessary was explained to me. Anna helped me to make a good decision that I feel confident about... もっと見る
企業が回答しました
Went into the Three Shop to renew our phone contracts as we find the experience easier than completing ourselves online! The assistant dealt with our query quickly & efficiently.....saving us money... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Hartlepool について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit F2, Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, North, 英国
- 01429223549
4.9
優良
145件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Joanne
Joanne
Absolutely fabulous help with my mobile contract and I didn't have to spend a load of money. ⭐⭐⭐⭐⭐
2026年6月4日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Andrew, it’s a pleasure to hear that Joanne provided such a seamless experience and ensured everything was sorted effortlessly for you. -Neha
Amazing experience as always
Amazing experience as always. Laura was Very friendly and professional in her job. This is around the 8th time I’ve been to see Laura for advice when upgrading phones or contracts. She amazing and would recommend her always. I wouldn’t go anywhere else
2026年6月2日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hey Stuart 🎉 Thanks for sharing this. We're thrilled that Laura provided her usual spot-on care and loyalty-worthy support for your latest phone upgrades, making your 8th visit just as special. Enjoy every moment with your new devices 😊 -Arvind
Three UK - 3Store Hartlepool からの回答
Hi Brian, it’s great to hear Joanne made such a positive difference and delivered an experience that really stood out. — VodafoneThree Social Media Team
Lewis and Laura were absolutely…
Lewis and Laura were absolutely delightful and saved me a fortune. I couldn't have asked for more. Polite and excellent at their job. Highly recommend
2026年5月26日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Superb, Kathleen! We love hearing that Lewis and Laura were able to help you patiently and quickly. Thanks for the 5⭐ rating! -Ayesha
I am very happy with the service in…three Hartlepool
I am very happy with the service in store. It was very professional kind and all information that was necessary was explained to me. Anna helped me to make a good decision that I feel confident about.
2026年5月25日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Lyudmyla, thank you for sharing your experience with us — it’s great to hear that your visit went smoothly and that Anna was able to support you throughout your appointment, helping you feel assured in the choice you made; we truly appreciate your feedback and look forward to welcoming you again. -Shivam
Three UK - 3Store Hartlepool からの回答
This is the kind of feedback that makes us smile, Bartosz! 😊 We’re thrilled to know Martin made such a strong impression. 🌟 -Veronica
Poor Delivery Service of Order
I have no major concerns regarding the customer service at the Hartlepool store, as the customer assistance staff were very accommodating and helpful.
However, I am extremely disappointed with the delivery service. I was promised next-day delivery for my order, but on the supposed delivery date (today, 22nd May), I received the following text notification:
“There has been a delay with your order. It will now be dispatched today for delivery Tuesday, 26/05/2026. We apologise for any inconvenience this may cause.”
This means there will be a four-day delay from the original promised delivery date. I had accepted the original schedule because it was my day off, ensuring someone would be available to receive the order. Unfortunately, the new delivery date is no longer my day off, and there will be nobody available to receive it.
This is very disappointing and frustrating, especially after being promised next-day delivery.
2026年5月22日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi, Ruel. We're delighted to hear that our Hartlepool store team was so accommodating and helpful during your visit. Delivering great customer assistance is what we aim for every day. We sincerely appreciate your patience regarding the unexpected delivery delay. We want to make sure your package arrives safely at a time that works best for you. You can easily use the DPD app or tracking link to change your delivery date to your next day off, or redirect the package to a local pickup shop for convenient collection. Your feedback is important to us, and our team will definitely work on it to improve our service moving forward. -Prabhjeet
Three UK - 3Store Hartlepool からの回答
That’s fantastic to hear, Caleb! We’re glad our team made sure everything went smoothly for you. Thanks for sharing your experience. 😊 -Veronica
Joanne was very helpful.
Joanne was very helpful.
Explained everything well.
Very pleased with the service.
2026年5月19日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Thank you for the 5⭐ review, Jackie! We truly appreciate you sharing your experience. It's wonderful to hear that Joanne provided you with outstanding care. -Ayesha
very helpful sorted all my business…
very helpful sorted all my business stuff out perfectly
2026年5月18日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Thank you for your fabulous review, Nik! 🌟 We’re really glad to hear everything went so well. -Veronica
Efficient and helpful
2026年5月18日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hello, Christo! We’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
Three UK - 3Store Hartlepool からの回答
Hey Michael! We’re so happy to hear you had a great experience with us. Thank you for the review. 😊 -Veronica
Three UK - 3Store Hartlepool からの回答
Hi Ewan, thanks for sharing your feedback — we’re really glad to hear the team made your visit a positive one. -Shivam
Three UK - 3Store Hartlepool からの回答
Thank you for your review, Sam. It's always lovely to read such nice feedback. -Suhaas
Jessica was very helpful and made…
Jessica was very helpful and made things easy for my upgrade
2026年5月7日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Thanks for the awesome review, Michael! We’re really glad to hear Jessica made your upgrade feel simple and stress‑free. Enjoy your new plan, and thanks for choosing us. -Maryalex
Joanne was very helpful in sorting out…
Joanne was very helpful in sorting out my new contract.
2026年5月6日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Thank you so much, Julie! Joanne will be over the moon to hear this. she loved helping you and we’re thrilled she made your day a little brighter 😊 -Ayesha
Three UK - 3Store Hartlepool からの回答
Wow, Diane! It’s wonderful to hear that Joanne made everything effortless and ensured such a smooth experience. -Neha
Laura was great
Laura was great. Helped me out and sorted out my issues. Will be back
2026年5月5日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Richard, it’s great to hear Laura made your visit a positive one and helped resolve things smoothly. -Shivam
Lewis was absolutely brilliant
Lewis was absolutely brilliant! Sorted my account and phone in no time. Highly recommend.
2026年5月1日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hey Steven, we’re so happy to know that Lewis was able to help you. Thank you for sharing your 5⭐ review! -Neha
Excellent service
Very friendly, professional and knowledgeable staff member called Lewis. He went above and beyond
2026年5月1日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hello Liz, every cherished memory is shaped by people like Lewis, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。