Laura and Jessica were so so helpful and made the process so quick and easy for me to get my new phone. It was a pleasure meeting them, anything that I need in the future I will definitely come back j... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing experience as always. Laura was Very friendly and professional in her job. This is around the 8th time I’ve been to see Laura for advice when upgrading phones or contracts. She amazing and wou... もっと見る
企業が回答しました
Went into the Three Shop to renew our phone contracts as we find the experience easier than completing ourselves online! The assistant dealt with our query quickly & efficiently.....saving us money... もっと見る
企業が回答しました
I walked into 3 mobile store and meet with Jessica, Customer Advisor. She was extremely knowledgeable and friendly. Offered advise and and support. I am so happy I have my broadband sorted and now... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Hartlepool について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit F2, Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, North, 英国
- 01429223549
4.9
優良
162件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store Hartlepool からの回答
Hey Andrew, thank you for sharing this review! We’re delighted to hear you had such a fantastic experience with us. ✨ — Three Social Media Team
Absolutely no help what so ever ,said…
Absolutely no help what so ever ,said they couldn't help blocking a stolen phone due to gdpr and being in wifes nane, but 3 blocked it straight away on live chat
2026年7月18日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Nathan, we're sorry to hear this. As the account is in your wife's name, certain actions may require account holder verification before they can be completed. We can understand why it would be frustrating to then have the device blocked through another support channel after being advised otherwise.
If you need any further assistance, please reach out to our support team via chat at https://bit.ly/3C43TKN, available Monday to Friday 8am to 10pm and weekends 9am to 8pm. Alternatively, you can visit your nearest Three store with a valid photo ID using our store locator: https://locator.three.co.uk/search. The team will be able to review the account and help with the options available.
- Three Social Media Team
Super professional great help from…
Super professional great help from Jessica and laura quick easy.
2026年7月18日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Thanks for the fantastic 5⭐ review, Mrs Ellerton! We really appreciate you sharing your experience, and it’s great to hear Jessica and Laura took such good care of you. – Three Social Media Team
Laura and Jessica
Laura and Jessica were so so helpful and made the process so quick and easy for me to get my new phone. It was a pleasure meeting them, anything that I need in the future I will definitely come back just because of them.
2026年7月11日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Jessy, this is brilliant to hear! We are incredibly proud to have Laura and Jessica representing us, and it is wonderful that your upgrade went so smoothly. Thank you for sharing your experience, and we look forward to seeing you again next time.— Three Social Media Team
Fantastic service
Fantastic service, great staff Laura and Jessica where a massive help.
2026年7月11日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Jackson, thank you for sharing your experience.
We’re delighted you felt well looked after.
Laura and Jessica made your day, and your words made ours. 😊
— Three Social Media Team
Jessica made sure to explain the offers…
Jessica made sure to explain the offers in detail and had good fast service.
2026年7月8日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Bradley, We are absolutely delighted to hear about your positive experience. It is wonderful to know that Jessica provided such efficient service and made sure everything was thoroughly explained to you.— Three Social Media Team
Jessica was so welcoming and very…
Jessica was so welcoming and very helpful made our visit an overall great experience
2026年7月6日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Stephanie, thank you for sharing your lovely feedback. We’re glad to know that Jessica greeted you warmly and offered outstanding help, making your visit truly memorable.
— Three Social Media Team
Amazing staff
Laura is the best she gets you the best deals and is an absolute delight
2026年6月30日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Gillian, we really appreciate your feedback. It’s fantastic to know Laura provided excellent support and found the right deal for you.
Three Social Media Team
Three UK - 3Store Hartlepool からの回答
Thank you so much for your lovely feedback, Margaret! We’re delighted to hear that you had such a wonderful experience with us. 😊 – Three Social Media Team
Laura was Really helpful and so lovely
Laura was Really helpful and so lovely. Helped us get the best deals for our SIM cards
2026年6月20日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Leah, thank you for sharing your experience! We love hearing that Laura was so lovely and supportive in finding the right value options for your mobile connectivity. -Kishan
Joanne -great service,very helpful
2026年6月19日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi David. Thank you so much for the feedback. We are delighted to hear that you received such great assistance from Joanne. -Shivam
Really nice customer service from Laura…
Really nice customer service from Laura and appreciate the help
2026年6月15日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Thank you for sharing your experience, Syed. We’re so glad Laura was able to support you effectively. Wishing you a fantastic day. ✨ -Prabhjeet
Really helpful getting my phone sorted…
Really helpful getting my phone sorted thanks Laura.
2026年3月18日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi there 🎯 We’re glad Laura handled your phone concern with such attentive care and got everything sorted with precision ✨ -Arvind
Called in today at to sort daughters…
Called in today at to sort daughters phone, Joanne was very helpful and sorted all our contracts out for us. Came out very happy customers and 2 happy daughters
2026年6月13日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Boom 💥 Lisa. Joanne delivered such attentive and skilled support, getting everything in place smoothly and leaving everyone especially your daughters feeling happy 😊 -Arvind
Joanne was si helpful with explaining…
Joanne was si helpful with explaining everything and more that I wasn't sure about
2026年6月13日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Gillian. Thank you for sharing your experience. We are glad to hear that Joanne looked after you so well, providing clear explanations and clarifying everything you weren't completely sure about. -Shivam
I walked into 3 mobile store and meet…
I walked into 3 mobile store and meet with Jessica, Customer Advisor. She was extremely knowledgeable and friendly. Offered advise and and support. I am so happy I have my broadband sorted and now a new plan
2026年6月11日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Risse, it is wonderful to hear that your visit to our shop left you feeling so completely set up and happy. We are incredibly glad Jessica could step in with her expert guidance to ensure both your home internet and phone subscription are perfectly tailored to your needs. -Shivam
Sam was lovely and very helpful
Sam was lovely and very helpful, made it a very easy experience
2026年6月5日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Megan, thank you for your feedback. It’s good to know Sam made everything easy to sort and gave you a smooth experience throughout. -Suhaas
Joanne
Joanne
Absolutely fabulous help with my mobile contract and I didn't have to spend a load of money. ⭐⭐⭐⭐⭐
2026年6月4日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hi Andrew, it’s a pleasure to hear that Joanne provided such a seamless experience and ensured everything was sorted effortlessly for you. -Neha
Amazing experience as always
Amazing experience as always. Laura was Very friendly and professional in her job. This is around the 8th time I’ve been to see Laura for advice when upgrading phones or contracts. She amazing and would recommend her always. I wouldn’t go anywhere else
2026年6月2日
自発的なレビュー
Three UK - 3Store Hartlepool からの回答
Hey Stuart 🎉 Thanks for sharing this. We're thrilled that Laura provided her usual spot-on care and loyalty-worthy support for your latest phone upgrades, making your 8th visit just as special. Enjoy every moment with your new devices 😊 -Arvind
Three UK - 3Store Hartlepool からの回答
Hi Brian, it’s great to hear Joanne made such a positive difference and delivered an experience that really stood out. — VodafoneThree Social Media Team
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