The customer sales rep was extremely helpful and found a suitable solution for me. The time taken was minimal and met my requirements for which I am very grateful. The service was therefore very goo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The store assistant manager Richard at the Hereford store has been really helpful with ensuring I chose the right handset to suit my needs. Richard checked the plan I was on and helped me with transfe... もっと見る
企業が回答しました
Claudia was fantastic. She wrote out full instructions for my Mum on how to make calls and send texts on a simply operated phone that she had found for us. She gave several clear demonstrations and wa... もっと見る
企業が回答しました
I had an absolutely fantastic experience working with Cloudy from Three shop Hereford. From start to finish, they were incredibly helpful, genuinely attentive, and truly excellent at what they do. The... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Hereford について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
24 High Town, HR1 2AB, Hereford, South, 英国
- 01432358221
4.7
優良
34件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Claudia was very helpful and…
Claudia was very helpful and informative. Extremely pleased.
2026年6月4日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hey Adam! It’s wonderful to hear that Claudia was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha
I'm a satisified customer
The customer sales rep was extremely helpful and found a suitable solution for me. The time taken was minimal and met my requirements for which I am very grateful. The service was therefore very good.
2026年6月2日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hello John, pleased to hear you received prompt and helpful assistance in finding the right option. It’s good everything was sorted quickly and met your expectations. -Suhaas
Very helpful
Very helpful , Claudia answered everything with ease and made it very clear .
2026年6月2日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hi Michael, thank you for taking the time to share your experience. It’s great to know that Claudia gave you the support you needed. 😊 -Neha
Amazing service from Matt decently come…
Amazing service from Matt decently come again
2026年5月26日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Wow, Dale! It’s wonderful to hear that Matt made everything effortless and ensured such a smooth experience. We can’t wait to welcome you back again! -Neha
Richard and Zak were so helpful as I…
Richard and Zak were so helpful as I have little knowledge of how phones work. Both very patient and answered all my questions.
2026年5月25日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hi Sheila, thank you for sharing this. We are glad to hear that Richard and Zak were so patient and helpful in answering all your questions and supporting you with your phone.— VodafoneThree Social Media Team
I came in and had a1 service from zak
2026年5月14日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hi Chris, it’s brilliant to hear about the top-tier assistance you received. We’re glad Zak could provide such a positive experience during your visit. -Kishan
Claudia was ever so helpful
Claudia was ever so helpful, we have no Internet and she sorted us out wifi and new tablet , great service
2026年5月9日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hi Louise! We’re so glad Claudia was able to help you get back online with your new WiFi and tablet. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Excellent service
Luca, welcomed me the second i walked in, took time to listen to my needs, explained everything and went the extra mile to help me set it up.
Thankyou
2026年4月24日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Thank you for sharing this feedback, Denise! We’re delighted to know that Luca made such a positive impression and supported you every step of the way. ✨ -Veronica
Excellent service at Hereford branch
The store assistant manager Richard at the Hereford store has been really helpful with ensuring I chose the right handset to suit my needs. Richard checked the plan I was on and helped me with transferring my data and apps to the new handset. Always choose this branch for my phone needs, excellent service as always
2026年4月18日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Thank you, Peggy! We’re delighted Richard’s guidance helped you find the right handset and smoothly transfer everything. -Suhaas
Richard is fantastic and always so…
Richard is fantastic and always so helpful when I am baffled by the technology!
Thank you 3
2026年4月16日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Mary, we’re pleased Richard was able to assist you so effectively. Your feedback means a lot and we’re grateful you shared your experience. -Suhaas
I came in the shop really worried about…
I came in the shop really worried about the bills I did not understand all the charges.
Claudia managed to sit me down and go through all my enquiries and also explained each question very clearly.
I have understood everything. Therefore everything has been sorted the right way
She was excellent. It took us 2 hours and she took so much time with me and was so patient
2026年4月8日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Thank you, Sam! We’re delighted to hear Claudia took the time to patiently go through all your questions and explain everything clearly, making sure your billing concerns were fully resolved. Your kind words will mean a lot to us! 😇 -Prabhjeet
Very helpful staff especially Luca …
Very helpful staff especially Luca still helping me
2026年3月18日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hi Karen, we’re pleased the team took good care of you, and it’s great to hear Luca’s support has really stood out. -Kishan
Excellent customer service from Claudia…
Excellent customer service from Claudia in the Hereford branch. She helped me with my issue and no queue! 😀👍🏽
Service rating 5/5! ⭐️⭐️⭐️⭐️⭐️
2026年3月13日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Mat was really knowledgeable
Mat was really knowledgeable, friendly and honest.
Thank you
2026年3月8日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hey SK, we’re so glad to hear that Mat was supportive and made everything easy for you. Thank you for the fantastic review! 😊 -Neha
Claudia was fantastic
Claudia was fantastic. She wrote out full instructions for my Mum on how to make calls and send texts on a simply operated phone that she had found for us. She gave several clear demonstrations and watched my Mum use the phone to help her to learn as much as possible how to use it. She seemed to have unlimited time for us. We are extremely grateful. She had a very caring approach, helping an older person.
2026年3月5日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hi Emma, it is wonderful to hear about the support your Mum received. We’re so pleased that Claudia took such a patient and thoughtful approach to ensure your Mum felt confident using her new device. It’s great to know that the step-by-step guidance and extra time made such a positive difference for you both. -Kishan
Three UK - 3Store Hereford からの回答
Oh wow, Georgina! That’s truly fantastic service, and we’re so glad Claudia made it possible. Wishing you a wonderful day! 😊 -Kashish
Claudia was EXELLENT need I say more
2026年2月11日
自発的なレビュー
Three UK - 3Store Hereford からの回答
We’re really glad to hear Claudia gave you such great support, Edith. We want every customer to feel this happy with our service. 🌺 -Ayesha
Luca in store was amazing
Luca in store was amazing. He was professional and friendly. He gave me lots of options and I made an informed choice.
Very happy with his service.
2026年2月1日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Three UK - 3Store Hereford からの回答
Rafael, you've made us smile! 😊 Thank you for the lovely 5 ⭐ review. Wishing you a fantastic day! -Afaq
As already a customer with the for…
As already a customer with three for quite some time it was about time that I invested into getting Wi-Fi I've looked around and they come up the reasonable price compete with box so claudia who served me was very polite very helpful so I went ahead and done a deal
2026年1月10日
自発的なレビュー
Three UK - 3Store Hereford からの回答
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。