Anytime i got issue with my network, their quick response amaze me even when the problem is critical
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The guy that helped me who was the store manager was very helpful and gave me a few solutions to my problem of not having any internet access where I live. The solution he suggested and I took was u... もっと見る
企業が回答しました
Sam changed my contract & Nat has helped me further by sorting some minor problems I've had. Both were very helpful & polite.
answered all my questions and got sorted out quickly
企業が回答しました
企業情報
Three UK - 3Store Kings Lynn について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, 英国
- 01553769561
4.9
優良
167件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
it was great but didn’t haven enough…
it was great but didn’t haven enough colours in for the phones
2026年7月15日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Thanks for sharing your thoughts, Hope. We’re happy you enjoyed the service, and we appreciate your note about the phone colours. Feedback like yours guides us forward.
— Three Social Media Team
Alfie was a great help today getting my…
Alfie was a great help today getting my new I phone highly recommend great customer service 🙌
2026年7月14日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Hi Luke,
We really appreciate your review. It’s fantastic to know Alfie delivered such strong customer service and helped you with your new device.
– Three Social Media Team
Competent and Friendly
The staff were able to unlock my mobile from the US, and they dealt with us confidently, professionally and friendly. We especially enjoyed the discount for adding a second phone to the account.
2026年7月14日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Hi Adam, thanks for the amazing 5⭐ feedback. We’re delighted to hear that our team delivered top tier assistance with a warm approach, made your device unlocking smooth, added a valuable offer to your new phone, and ensured a seamless experience for you.
– Three Social Team
Excellent service and very friendly
Excellent service and very friendly! Thanks Ben and Sam! :)
2026年7月10日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Hey Angelia, we’re so glad to hear Ben and Sam were able to help and provide you with such great support. Thank you for sharing your lovely feedback.😊-Three Social Media Team
Pedro was the man with the plan today…
Pedro was the man with the plan today for us. Superb knowledge of his job and extremely friendly and supportive with questions raised, unlike most who would make you feel silly for asking questions he made the whole experience an absolute delight and has ensured repeat custom for at least another 3 years with this contract. Asset to the three network!!
2026年7月6日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Hi Steve, thanks for sharing the lovely review. We’re glad to hear that Pedro provided confident guidance, used his expertise to support you, answered every question with patience, and delivered an experience that strengthened your trust in staying with us.
— Three Social Media Team
Three UK - 3Store Kings Lynn からの回答
This made our day ✨ Jose. We’re glad Pedro’s support stood out 😊
- Three Social Media Team
Three UK - 3Store Kings Lynn からの回答
Woohoo 🎉 Ann. We’re pleased Ben’s support made such a positive impression 😊
- Three Social Media Team
Perfect service from Pedro.
2026年6月25日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Hey Fernanda! We love hearing this. Pedro brings a touch of magic that turns simple moments into something you’ll remember. 🥳 - Three Social Media Team
Nat was very very helpful.
2026年6月19日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Hey Gary, you’ve just made our day! 🎉 We’re glad to hear your experience with Nat was remarkable. Wishing you a great day. -Neha
Great service from Sam and Nat
Sam and Nat helped me with my phone, explaining how to keep it secure. Really really thrilled with the service they gave, putting my worries to rest.
2026年6月18日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Thanks for sharing this, Ronald. Wonderful to know Sam and Nat helped you feel confident and looked after. Your kind words mean a lot. -Ayesha
Very good service and very good…
Very good service and very good customer services the two guys were very helpful thank you very much.
2026年6月17日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Hi Jan, we are delighted to hear about your positive experience. It is great to know that our team members provided such exceptional, thorough, and polite support to ensure you were completely looked after during your visit. -Shivam
Three UK - 3Store Kings Lynn からの回答
That’s brilliant 🌟 Sophia. Nat delivered such attentive and supportive care while getting your SIM change handled with ease ✨ -Arvind
Really helpful staff and great service.
2026年6月13日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Lovely, Fay! We absolutely love hearing this. We’re so glad you received the best support from us, and we can’t wait to welcome you back soon! 😉 -Kashish
Pedro is the best!!!
Pedro is the best!!!! He was so helpful and remembered us from our visit to the store last year!
He is an absolute credit to the company and couldn't be more friendly and polite!!
This man needs a huge pay rise!! 😊
2026年6月13日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Lovely, Claire! We absolutely love hearing this. We’re so glad you received the best support from Pedro, and we can’t wait to welcome you back soon! 😉 -Kashish
Staff that go above and beyond!!
Went into Kings Lynn store with a probelem with their sister company Smarty and the store manager Sam was absolutely amazing. He not only managed to rectify the problem in store but he also got me my number back and set me up with a new sim after I lost my phone!! He was such a help, it took well over an hour to deal with the problem and he persevered until it was all sorted! Legend, Sam!! Thank you so much!!
2026年6月12日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Thank you so much for sharing your experience, Deej! We’re happy to hear Sam was able to resolve the issue and support you throughout the process at our King’s Lynn branch. 😊 -Veronica
Three UK - 3Store Kings Lynn からの回答
Hi Bianca 😊
Lovely to hear you were so impressed with the knowledge and support you received.
It means a lot to know our team made things clear and helpful for you. -Ayesha
What can I say but a huge thank you to…
What can I say but a huge thank you to Ben at the King's Lynn branch.
Ben tried everything to sort out the problem with my phone. In the end I bought a new one.
Everything transferrd, even showed me stuff I didn't know were on the phone
Thank you once again, it was fun and a joy to have you serve us.
2026年6月11日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Hey, Debbie. We’re delighted to hear how Ben supported you with such care and enthusiasm. It’s great to know he explored every option to help with your phone, guided you through your new device, and even showed you features you hadn’t discovered yet. Your kind words truly brighten our day, and we’re thrilled your visit was such a positive experience. 😇 -Prabhjeet
Ben in the Kings Lynn was so friendly
Ben in the Kings Lynn was so friendly, patient and helpful. He made it all so easy and was such fun to deal with.
2026年6月11日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Hey Jeff! It’s wonderful to hear that Ben was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha
Ben pedro and Sam have Been very…
Ben pedro and Sam have Been very helpful and excellent at their jobs
2026年6月10日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
That's impressive, Karen. We're super happy to hear that Ben and Sam gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Alfie did a brilliant job ans fixed my…
Alfie did a brilliant job ans fixed my issues and got my accounts in line
2026年6月7日
自発的なレビュー
Three UK - 3Store Kings Lynn からの回答
Incredible to hear 🌟 Roy. Alfie delivered such expert support, resolving everything smoothly and getting your account back in perfect order ✨ -Arvind
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