martin was a great staff, really friendly and so helpful. would definitely recommend three! the package deals were really effective!
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Spoken to aaron today in reguards to how to use a smartphone and have some features explained to me since im nkt too familiar woth smartphones but i was carefully walked through ensuring i understoo... もっと見る
企業が回答しました
Came in for a replacement phone and was served by Aaron. Was very knowledgeable about the phone and affordability. I had a budget which he respected and he found me a suitable phone for a good price.... もっと見る
企業が回答しました
A great experience in the Newcastle shop, both Lee and Paris were extremely helpful and dorted me a new phone in no time
企業が回答しました
企業情報
Three UK - 3Store N'castle (N'humberland) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 1, 99-101 Northumberland Street, NE1 7AG, Newcastle Upon Tyne, North, 英国
- 01912612867
4.9
優良
167件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Three UK - 3Store N'castle (N'humberland) からの回答
Hi Lynniechiff. Thank you for letting us know. We are so glad Amy could get everything sorted out smoothly for you.— Three Social Media Team
Fantastic
Im not very technical but lee explained everything for my phone and broadband so i could understand it.
2026年7月2日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Thank you for sharing this amazing 5⭐ review, Kevin! We’re delighted to hear everything was explained clearly and made easy to follow. Wishing you a fantastic day ahead.
Three Social Media Team
Peter was extremely helpful as is the…
Peter was extremely helpful as is the whole team !
2026年7月1日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Kamelia, that’s lovely to hear. Peter’s support clearly made a difference, and it’s great knowing the whole team contributed to a positive experience. Thanks for sharing your thoughts.
— Three Social Media Team
Paris was great established the problem…
Paris was great established the problem and sorted me out a good deal and phone 10/10.
2026年6月26日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Wow, Robert! 🎉 It’s wonderful to hear that Paris made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! – Three Social Media Team
Came into store for some help with my…
Came into store for some help with my contract and I spoken to Aaron in which he led me onto the right path with which team would be best to contact for my current situation
2026年6月26日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Hi Nadesu, Thanks for taking the time to share your experience with us. We are delighted to hear that Aaron was able to point you in the right direction and help resolve your contract query. — Three Social Media Team
Three UK - 3Store N'castle (N'humberland) からの回答
Hi Raheem, appreciate you sharing this! Always great to hear when things go well. The team will love this shoutout! -Ayesha
Came into store and spoken to aaron…
Came into store and spoken to aaron today in reguards to my phone constantly playing ads and taking over the whike phone but he reassured me making sure it can all be fixed
2026年6月17日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Hey Irene, you’ve just made our day ✨ We are glad Aaron offered such clear reassurance and expert focus to ensure those phone ads can be fully sorted. Our team loves delivering such capable support 🌸 -Arvind
Aaron was very helpful and kind enough…
Aaron was very helpful and kind enough to help us today
2026年6月17日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Hi Kandel, it is lovely to hear that Aaron was so kind and helpful to you today. We really appreciate you letting us know about your great experience! -Kishan
I concerns was politely resolved by…
I concerns was politely resolved by Martin, he was very clear with his explanation and was very patient in answering every questions I asked and gave me a good advice on what may be beneficial for me
Good service in general
2026年6月15日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Hi Joanne, it is wonderful to hear that Martin was so patient, clear, and polite while addressing your concerns and offering beneficial advice. Thank you for sharing your positive experience with us! -Kishan
Peter is professional and clear about…
Peter is professional and clear about the WiFi router and data plan. The whole process is clear and accurate, he is really helpful and friendly.
2026年6月13日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Hi there 🎯 We’re glad Peter’s expert guidance and clear layout regarding the router and data plan ensured a completely smooth experience. Here’s to smooth moments ahead 🌸 -Arvind
Three UK - 3Store N'castle (N'humberland) からの回答
Hey Margaret, that’s brilliant! We’re thrilled to hear that Peter made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Three UK - 3Store N'castle (N'humberland) からの回答
Hi there, a very friendly and highly professional standard of care was delivered to ensure you had a great experience, and we truly appreciate your excellent feedback. -Kishan
Peter provided excellent service and…
Peter provided excellent service and advice! Thank
2026年6月11日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Hi Joseph, it is brilliant to hear that you had such a great experience during your recent interaction. We are incredibly glad Peter could step in to guide you through your choices and provide such stellar support. -Shivam
Had a great experience today was made…
Had a great experience today was made very smooth and easy by Peter
2026年6月11日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Hi Divine, it is wonderful to hear that your experience today went so smoothly and comfortably. We are incredibly glad Peter could step in to guide you through everything and make the whole process completely effortless. -Shivam
Three UK - 3Store N'castle (N'humberland) からの回答
Big shoutout to Paris for turning customer service into a full-on positive experience. Your feedback means a lot ☺️ -Neha
Great customer experience
Peter was absolutely lovely and gave fantastic service, helping me choose the right option for my needs and walking me through every step in detail.
2026年6月3日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Oh wow, Elson! Thank you for sharing your thoughts about Peter. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 — VodafoneThree Social Media Team
Amy always helps me
2026年6月3日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Hello Janice, we appreciate your feedback. It is great to hear that you always receive helpful service from Amy. -Kishan
Peter was amazing and helped me with…
Peter was amazing and helped me with all my enquiries.
2026年6月3日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Thank you so much, Nancy and Graham. We’re delighted to hear Peter was amazing and helped with all your enquiries. Your kind words mean a lot. -Ayesha
Three UK - 3Store N'castle (N'humberland) からの回答
Hey there! 🎊 Great to hear. Hats off to Peter for making the experience epic. Your feedback means a lot to us! -Neha
Amy is class
2026年6月3日
自発的なレビュー
Three UK - 3Store N'castle (N'humberland) からの回答
Hi Tony, we’re thrilled Amy delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
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