I received such a lovely welcome from Rebecca today. She was extremely professional, kind and knowledgeable and what was an initial query about data roaming turned into something more. She did a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tom was brilliant he walked me through the upgrade options for my phone. We settled on the pixel 10a and he also helped me transfer everything across to the new phone. Brilliant service.
企業が回答しました
After contacting the Business Broadband team for help with our charity’s 5G equipment, they suggested I visit our nearest store. Danny in the Nottingham Store was fab, from listening to the problem we... もっと見る
企業が回答しました
Excellent service from helpful & knowledgeable Michaela. She sorted out a new contract for us which was better than the one we found on the Three web site. The process was thoroughly explained & sh... もっと見る
企業が回答しました
企業情報
Three UK - 3Store Nottm (Clumber Str) について
当該企業による記述
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
当該企業による記述
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
連絡先
Unit 1, 1/2 Long Row, 3 Clumber Street, NG1 3AG, Nottingham, Midlands, 英国
- 01159506434
4.8
優良
50件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Tom was brilliant he walked me through…
Tom was brilliant he walked me through the upgrade options for my phone. We settled on the pixel 10a and he also helped me transfer everything across to the new phone. Brilliant service.
2026年7月6日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Hi Lou, thanks for sharing the lovely review. We’re glad to hear that Tom explained your options clearly, offered excellent guidance, helped you choose a device that suited your needs, and completed the transition to your new phone without any hassle.
— Three Social Media Team
Customer service was good
Customer service was good. Michaela was very helpful and informative.
2026年7月6日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Hey Emily, thank you for sharing this feedback! 😊 We’re thrilled that Michaela gave you such a fantastic experience. – Three Social Media Team
Three UK - 3Store Nottm (Clumber Str) からの回答
Hi there 👋 it is fantastic that our colleague shared such expert knowledge and top‑tier guidance 🚀 -Arvind
The staff were amazing Asia and…
The staff were amazing Asia and Michaela were brilliant, and Asia sorted everything for me and my wife as being an oldie I'm not so good with these things. Perfect
Thanks ladies
2026年6月14日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
That’s fabulous, Wayne! We’re delighted to hear that Asia and Michaela provided outstanding support and made your experience seamless. Delivering excellence in every interaction is always our priority. -Neha
Ellen and and Tom both very friedly and…
Ellen and and Tom both very friedly and helpful,knew their stuff well and got my wife and I sorted. thanks
2026年6月2日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Hello John, we appreciate you taking the time to share the excellent assistance you and your wife received. It is wonderful to hear that our team members were both welcoming and knowledgeable during your interaction. -Kishan
Danny made my life incredibly easy
Danny made my life incredibly easy, sorted my issue out in minutes. Highly recommend!
2026年5月20日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
That's impressive, Harry. We're super happy to hear that Danny gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Ellen was really helpful and patient
Ellen was really helpful and patient. I am very pleased with her as a advisor, provided the best customer service.
2026年5月18日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Thank you for the 5⭐ review, Sumi! We truly appreciate you sharing your experience. It’s wonderful to hear you received outstanding care. -Neha
Professional, kind and knowledgeable
I received such a lovely welcome from Rebecca today.
She was extremely professional, kind and knowledgeable and what was an initial query about data roaming turned into something more.
She did a little investigating as to why my phone had 2 sim cards and sorted the issue i've been having with my monthly data allowance.
She is a credit to your company and is truly a star 🌟
Big thanks Rebecca
2026年5月7日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Hi Jill, this is such lovely feedback to read! Rebecca clearly went the extra mile to look into the issue and get everything sorted for you. Thanks so much for sharing your experience 🌟 -Samad
Asia was very very helpful
Aisa was very helpful in helping me and my partner set up our broadband and resolve all the issues we encountered online and in other stores so was so refreshing to finally have good service when dealing with setting it all up.
2026年4月26日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Thank you, Archie, for sharing such wonderful feedback! We’re delighted to hear that Aisa provided clear guidance and made the whole process smooth for you and your partner. Delivering reliable support and ensuring everything works as it should is exactly what we aim for. 😇 -Prabhjeet
Fabulous and professional services from…
Fabulous and professional services from the staffs especially thanks to Ellen for your patience and help !!AAA++++
2026年4月24日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Woohoo 🎉 David, Great to know the team offered such standout support and that Ellen added such steady care to make your experience shine ❤️ Wishing you smooth moments ahead ✨ -Arvind
Steve and thin was amazing helped me…
Steve and thin was amazing helped me with my ringtone phoned customer service for us and that was frustrating
2026年4月14日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Thank you for sharing your experience, Barry. It’s great to hear that Steve and the team were so supportive, especially when helping with your ringtone. -Afaq
Came in for help with my phone and…
Came in for help with my phone and spoke to Josh he gave me excellent service and made my experience nice and comfy will be returning to see Josh when my contract is ready to upgrade
2026年4月13日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Hey Melvin, you’ve just made our day ✨ Josh offered calm, attentive support and made everything feel easy. We’ll be glad to welcome you again when it’s time to upgrade ❤️ -Arvind
Tom helped me get the virus off of my…
Tom helped me get the virus off of my phone. Brilliant service. I came in with several viruses and malware on my phone but tom quickly and efficiently got rid of them and my phone back up and running quickly!
2026年4月8日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Thank you for taking the time to share your experience, Paul! We're thrilled to hear that Tom was able to sort out the issues on your device so quickly. It’s great to know your phone is running smoothly again. -Afaq
I came in wanting a new unlimited data…
I came in wanting a new unlimited data sim for my old mifi box. Tom was very fast efficient and helpful in getting it set up for me. Brilliant service couldn't have asked for more.
2026年4月7日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Delivering seamless solutions is what drives us. We're thrilled Tom could get your mifi up and running with ease, Christine. Thanks for sharing your experience! -Ashifa
Very helpful and explained things very…
Very helpful and explained things very well
2026年3月28日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Thank you, Julie! We’re so pleased to hear that our team made everything clear and straightforward for you. Knowing that the support you received left you feeling confident is exactly what we strive for. 😇 -Prabhjeet
Great service from Tom and maryam
2026年3月24日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Lovely to hear, Bob, that Tom and maryam provided you with the very best service throughout. We’re so happy! Wishing you all the very best ahead. 😊 -Ayesha
Makela was brilliant and very helpful…
Makela was brilliant and very helpful today.
She is a Legend in customer service support.
2026年3月21日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
That’s brilliant Jon. Thanks for shining a light on Makela’s support 🚀 Feedback like yours keeps us pushing for top tier service every day. -Arvind
Danny in the Nottingham Store was fab
After contacting the Business Broadband team for help with our charity’s 5G equipment, they suggested I visit our nearest store. Danny in the Nottingham Store was fab, from listening to the problem we had to offering advice/solutions. It’s great to have such support on hand when we need it.
2026年3月18日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
We couldn’t be happier knowing you’re smiling, Colin! Your appreciation of Danny’s efficiency means so much. What a joy it was to serve you at Nottingham! -Ashifa
Register my App
Danny in the Three shop was helpful. I came in to get help with getting on my Three app and he got me registered. He was a great help.
2026年3月18日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Hi Dinesh, thank you for taking the time to leave such a wonderful 5⭐ review! Danny’s expertise and kindness truly shone through, and we’re thrilled he was able to get the app sorted so smoothly for you. -Neha
Steve helped me get back online when I…
Steve helped me get back online when I had issues with my
2026年3月11日
自発的なレビュー
Three UK - 3Store Nottm (Clumber Str) からの回答
Love hearing this, Reza 💫 We’re delighted that Steve provided such great support and got your connection back up and running just the way you needed. Wishing you joy and smiles ahead ❤️ -Arvind
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。