Three UK - 3Store Oldham レビュー 

46
TrustScore 5段階評価の4.5

4.7

Unit 14 Town Square, Spindles Town Square Shopping Centre, OL1 1XF Oldham, North, GB


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5つ星のうち5の評価

Been in today and was helped by Glen who was fantastic. Helped me organise my several contracts and put some roaming on a few of them for an upcoming holiday then sorted out a new phone for my daughte... もっと見る

5つ星のうち5の評価

Went in today looking for a new internet provider. Glen was well informed about offers and the best offer for my needs, explained about direct debit guarantee, returns policy and what to expect from m... もっと見る

企業が回答しました

5つ星のうち5の評価

Spoke to suriya, she was fantastic, very knowledgeable and was really helpful. She explained the store was closing, which is awful, I prefer 3 to Vodafone. I won't be going to Vodafone. But suriya was... もっと見る

企業が回答しました

5つ星のうち5の評価

Elisha and siria were incredible with their knowledge and customer services. I had had a contract with a previous network provider for 15 years. I was able to move over to EE with ease. All t... もっと見る

企業が回答しました


企業情報

  1. 電子機器・テクノロジー

Three UK - 3Store Oldham について

当該企業による記述

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

当該企業による記述

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

連絡先

  • Unit 14 Town Square, Spindles Town Square Shopping Centre, OL1 1XF, Oldham, North, 英国

  • 01616335949

4.7

優良

TrustScore 5段階評価の4.5

46件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(46)

過去12か月のレビュー数: 30,573

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Glen sorted me out a great deal

Been in today and was helped by Glen who was fantastic. Helped me organise my several contracts and put some roaming on a few of them for an upcoming holiday then sorted out a new phone for my daughter. Helped me get a great deal and gave me all the information I needed. No nonsense just sorted me out. Service like this is why I’ve stayed with Three for so long and will continue even when they merge with Vodafone. Hope to see him still there when I’m next upgrading the other contracts.

2026年8月5日
自発的なレビュー
5つ星のうち5の評価

Spoke to suriya

Spoke to suriya, she was fantastic, very knowledgeable and was really helpful. She explained the store was closing, which is awful, I prefer 3 to Vodafone. I won't be going to Vodafone. But suriya was spot on and it's a shame I won't be coming in anymore.

2026年8月3日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Thank you so much, Steven, for sharing your experience. We’re delighted to hear that Suriya at our Three branch took the time to understand your concerns, provided clear guidance, and ensured everything was fully addressed.✨
Three Social Media Team

5つ星のうち1の評価

I wasn’t told about the trade in deal.

2026年8月1日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Hey Tony, we don’t want our customers to have experiences like this, as it’s not the level of service we strive to provide. We’re keen to help you. As we’re not able to discuss account information on Social Media platforms, please contact us directly at https://bit.ly/3C43TKN so we can look into this further. Our team is available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. – Three Social Media Team

5つ星のうち5の評価

Polite, well informed.

Went in today looking for a new internet provider. Glen was well informed about offers and the best offer for my needs, explained about direct debit guarantee, returns policy and what to expect from my new product. Would highly recommend a visit.

2026年7月29日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Hi Elizabeth, thank you so much for the wonderful 5⭐ review. It’s great to hear that Glen at our Three branch provided dedicated support, guided you through your new plan, and ensured a smooth transition to our network. Your recommendation means a lot to us.
Three Social Media Team

5つ星のうち5の評価

Great customer service from 3 in Oldham Spindles

I bought 3 broardband online and what a disaster. Their courier dpd who deliver your hub are an absolute joke. Trying to contact them to speak to a real person is impossible. They wont give you the choice of using a neighbour or dropping off in a safe place you have to sign for it in person, thats fine if you are at home to recieve it but if not they take it back then text you their next delivery, but Im not in the time they gave me on 4 seperate occasions!!! How can I tell them that, I can't because using their virtually agent is a waste of time and you can't get through on the number they ask you to call.Anyway, I ended up going into their Oldham.store to try and resolve my issues and I was supported by a fantastic young lady named Soriya. She was polite, very understanding and very helpful. She sorted out my issues after I spent 1 hour speaking to three agents she contacted for me, I did not know that I needed a 3 phone number I don't have one as my provider is BT. This was not explained to me when I signed up and I ended up spending 5 days trying to sort the mess out without success but Soryria did it for me in an hour. I can't thank her enough, she is a credit to 3 and her customer service skills are excellent. Thank you Soryia.

.

2026年7月4日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Your words are a real highlight, Paul ✨ We’re delighted Soriya’s patient and dedicated support at our Oldham store turned a difficult situation around, taking the time to resolve what had remained outstanding for days. Your praise for her care, understanding and excellent customer service speaks volumes 🌟

- Three Social Media Team

5つ星のうち5の評価

Went in and spoke to Glen

Went in and spoke to Glen, he was amazing

2026年6月12日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

This is the kind of feedback that makes us smile, Jacqueline! We’re thrilled to know Glen made such a strong impression. 🌟 -Veronica

5つ星のうち5の評価

i was out of contract and the sales…

i was out of contract and the sales team were amazing and got me a brilliant new deal. im autistic and nearly had a meltdown in their store but the team member was very helpful understanding and patient

2026年5月21日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Thank you for your lovely feedback, Andrew! 😊 We’re so pleased to hear the sales staff took great care of you and helped you find a fantastic new offer. Your comfort and experience truly matter to us. 🌟 -Veronica

5つ星のうち5の評価

Helpful

Glen was really helpful and friendly. Got things finished quickly and efficiently.

2026年5月15日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Thank you for sharing this feedback, Carol! 🌟 Great to know Glen supported you and got everything sorted. -Veronica

5つ星のうち5の評価

TaSha very good service on my mobiles 2…

TaSha very good service on my mobiles 2 Accounts weren’t Texting Sorted it

2026年5月13日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Hi John, thanks for the lovely feedback. Great to hear Tasha was able to fix the texting issue for both of your accounts. Hope you have a great day. -Samad

5つ星のうち5の評価

Tasha was fantastic in the Oldham…

Tasha was fantastic in the Oldham store, 14 days of being given terrible advice and being sent faulty SIM cards, after 20 minutes she had resolved all of our issues.
10/10

2026年5月12日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Thank you for sharing your experience! We’re glad to hear that Tasha made your visit a great one at our Oldham branch. ✨ -Veronica

5つ星のうち5の評価

Fantastic service

Fantastic service. Tasha was cery helpful qnd friwndly

2026年5月11日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Hi there, thank you for the amazing ⭐⭐⭐⭐⭐ rating. We're delighted to hear that Tasha made your experience so smooth and supportive. -Maryalex

5つ星のうち5の評価

Leanne at the Oldham store

Excellent quality customer service from Leanne at the Oldham store today. Helpful, patient and very informative.

2026年5月2日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Absolutely love hearing this ✨ Steph, We’re delighted that Leanne at the Oldham store delivered such calm, clear support and made the whole experience feel informative and reassuring ❤️ -Arvind

5つ星のうち5の評価

I needed help with my contract and was…

I needed help with my contract and was served by lianne this lady definitely have th best customer service

2026年5月2日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Thanks, Jamie. Great to hear Lianne gave you the best customer service. 🥰 -Ayesha

5つ星のうち5の評価

Leann served me today and was the most…

Leann served me today and was the most helpful I’ve ever received in customer service would definitely come to see her again if I had any issues

2026年5月2日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Hi Tracy, thank you for sharing your experience! We’re so glad to hear that Leann was so helpful today. Providing top-tier customer service is what we aim for, and it’s brilliant to know she made such a great impression. -Shivam

5つ星のうち5の評価

Glen @oldham branch was amazing and…

Glen @oldham branch was amazing and helped me secure my new phone.Amazing service and support.

2026年4月24日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Fantastic to hear 🌟 Henry, We’re delighted that Glen at the Oldham branch offered such steady support and helped you secure your new phone with ease ❤️ Wishing you brighter moments ahead ✨ -Arvind

5つ星のうち5の評価

I have been served by the wonderful…

I have been served by the wonderful lady suraya, she is wonderful lady she’s excellent she made my day
Thank you for your lovely service suraya all the best

2026年4月13日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Woohoo 🎉 Tahmina, Suraya is truly a star for providing such stellar care and making your visit so bright 💖 -Arvind

5つ星のうち5の評価

Surya is the best customer service,she…

Surya is the best customer service,she is the best and absolutely salesperson

2025年10月19日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Hey Altakur, we love it! Surya will be overjoyed knowing her support made your visit unforgettable and brought in a brilliant 5 ⭐. -Ashifa

5つ星のうち5の評価

Updating our contract

We were out of contract and needed to update it. We dealt with Glenn he was so helpful got us a great deal and was so helpful in explaining the procedure we are not very technical and made the process so easy for us nothing was too much trouble for him. Thank you Glenn for your patience and your amazing customer service 😁

2026年4月10日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

We’re glad Glenn could make everything straightforward for you. Feedback like this shows the value of the care and attention our advisors provide. -Shivam

5つ星のうち5の評価

Mo was very friendly and helpful

Mo was very friendly and helpful

2026年4月10日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Claire, it is great to hear you had such a pleasant experience in store. Mo’s warm approach and the support you received clearly made your visit feel effortless, and we’re really pleased to know he left such a strong impression. -Manavata

5つ星のうち5の評価

Amazing help from Glenn

Amazing help from Glenn, so lovely and really helpful. Very happy with my new phone

2026年4月2日
自発的なレビュー
Three UK - 3Store Oldham ロゴ

Three UK - 3Store Oldham からの回答

Charlotte, we’re pleased Glenn could assist you and make the process enjoyable. It’s fantastic to know you’re happy with your new phone. -Shivam

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