Tom Hixson of Smithfield レビュー 

703
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have been purchasing meat from TH for quite a few years now. Excellent for large beef rib and brisket for the smoker. Also purchase whole sirloin or ribeye, but generally when on special offer.... もっと見る

5つ星のうち1の評価

Used Thomas hixson a lot in the past . Meat is normally very good . However I have ordered more than 3 times non -halal short ribs and get halal meat . It seems people that require halal get non con... もっと見る

5つ星のうち5の評価

I’ve always had a great experience with Tom Hixson. Delivery is consistently quick, everything arrives well packaged, and they use a reliable courier that keeps you updated every step of the way... もっと見る

5つ星のうち5の評価

I've always found Tom Hixon to offer great BBQ produce, especially their own Wagyu range. Good online ordering process, though sometimes they run out of stock quite quickly. Very good delivery servi... もっと見る

企業が回答しました

企業情報

  1. 精肉店
  2. 鶏肉屋
  3. 食肉卸売業者
  4. 食品メーカー
  5. 精肉惣菜店
  6. 肉製品提供業者

当該企業による記述

The World's Finest Meat Delivered. Tom Hixson of Smithfield is a third generation wholesale butcher founded in 1963 in the world famous Smithfield market, London. Tom and the team have a wealth of knowledge in meat, and work tirelessly to bring you the most exclusive and award-winning produce from the UK and around the World. Our produce can be found on the menus of some of the country’s best restaurants and we are trusted by the UK’s most talented chefs and pitmasters. We are delighted that home cook enthusiasts can also enjoy our produce with friends and family. Simply order online and receive chilled delivery to your door. Explore our range of exclusive and award winning produce including Wagyu, Ex-Dairy, Iberico, USDA and much more...


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

703件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(703)

過去12か月のレビュー数: 28件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Halal Wagyu

I went with Halal Wagyu everything.
The meat is so nice and tasty, I only needed to add a little bit of salt and that was it.

Great delivery in sealed packging and ice bags.

Will definitely order again

2024年9月30日
5つ星のうち2の評価

The service is great but

The service is great, but the product was a bit of a let down, the wagyu cut was too fatty. It had a line of chewy fat running through the whole of the meat, in fact all 4 pieces ordered were the same. Suppose to be a premium cut of meat but was far from that, there were bites of that melt in your mouth wagyu but not enough.

2024年8月29日
5つ星のうち2の評価

Good at first but then unreliable and often rude.

Tom Hixon have a steak club that seems good value as some months can be over half price discount but on two occasions now the monthly delivery never arrived.

The first occasion their CS explained, I had subscribed and an Admin error had occurred no enrolment in the club had been made on their side and no payment taken so clearly my fault!!

The last months subscription also never received but previous ones had. I emailed over 3 weeks ago and they did not even bother to respond, reply or refund me the £80 taken. So I have cancelled and will not use again.

Their competitors are far more reliable and comparable in terms of quality but significantly cheaper.

I dare say they have plenty of customers and don't care if they lose the odd one here and there. That seems to be their attitude from previous email exchanges.

2024年8月8日
自発的なレビュー
5つ星のうち5の評価

The meat is exceptional!

The meat is exceptional! I've ordered steak, ribs and currently waiting for a brisket! Top quality and they are always very helpful if you need any support via email or calls.

2024年7月29日
5つ星のうち3の評価

Ordered ribs and first lot arrive and…

Ordered ribs and first lot arrive and we're very good. We then ordered more but delivery did not arrive until a day later. Ribs had defrosted and smelt funny. Contacted Tom Hicksons who did apologise and sent me replacements but they also arrived fully defrosted meaning I had to cook all when they were not needed.

2024年6月28日
5つ星のうち2の評価

Poor service

Poor service. My order was initially split into 2 parts as some was initially not in stock. This was not a problem and the 2nd part was booked for an pre 1030 delivery on my nominated day. Good so far. However this delivery wasn't processed and so had to be canceled and re done for a week later.
A week later It was then delivered to a totally different address to the initial order.
Re done again for another week later and a day before delivery I was called to say it was again out of stock. Refund requested.

2024年6月28日
5つ星のうち1の評価

Absolutely abysmal

I placed an order at the end of may and they just didn’t deliver it. When I emailed they said that the meat was out of stock and it would be available after the 11th of June which is shockingly long, and they did not mention this previously. I waited so long and they only delivered it today. I don’t recommend this trash, overpriced company and their absolutely abhorrent service.

2024年6月26日
自発的なレビュー
5つ星のうち1の評価

Avoid their Sydenham store

Having had issues previously with their online delivery we purchased some items in store. Unfortunately the staff did not give information about use by dates which, aside from raising food safety concerns about their practices, resulted in an expensive piece of meat being wasted. Customer service was non existent and no apology or service recovery was offered. Will be buying elsewhere in future.

2024年5月31日
自発的なレビュー
5つ星のうち5の評価

Quality all round thanks.

Quality all round thanks.
I last had Iberian secreto in Spain many years ago and it is still the meal I remember first.
Had it a second time from Hixson’s, it was good as I remember.
By far the best meat I’ve ever had
Wow!

2024年6月1日
Tom Hixson of Smithfield ロゴ

Tom Hixson of Smithfield からの回答

Our Iberico stock is sourced directly from a Spanish supplier to ensure the same quality. We're pleased to hear that it lived up to your memory! Thanks for your feedback, we really appreciate it!

5つ星のうち5の評価

Top quality

Delivered on time. Top quality produce.

2024年5月29日
Tom Hixson of Smithfield ロゴ

Tom Hixson of Smithfield からの回答

Thanks for your feedback, we really appreciate it!

5つ星のうち5の評価

Great tasting meat

Great tasting meat, not cheap but worth the money

2024年4月30日
Tom Hixson of Smithfield ロゴ

Tom Hixson of Smithfield からの回答

Thank you for your feedback! - Tom Hixson Customer Services

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報