I know Tony LeVoi very well and trust them 100% they are always pleasant and helpful, nothing is too much trouble. My family have have just bought two cars from them, Alif in the sales is a very plea... もっと見る
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Recently bought a ev jeep from Tony levoi was looked after by Mike weir who was excellent. part ex my old car and picked up new one without any problems,was told everything about electric cars as I di... もっと見る
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Tony Le Voi Lakeside just keep outperforming themselves! Fantastic knowledgeable staff, polite, professional, easy to talk with, a great work ethic in their customer service dept! And just a good wor... もっと見る
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Avoid their repair centre at all costs. Their service is awful, they left me with a defective airbag for over 2 weeks. After booking in for a repair, i was told it was a 1 day job, after 6hrs i hadnt... もっと見る
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企業情報
当該企業による記述
At Tony Le Voi, we are proud to bring together two iconic automotive brands: Vauxhall and Jeep. Whether you’re looking for a versatile family vehicle or something built for adventure, our dealership in Grays and Essex offers a wide selection to meet your needs. From the popular Vauxhall Corsa, known for its practicality and performance, to the spacious Vauxhall Mokka and Grandland for family driving, we have something to suit every lifestyle. If your journey takes you off the beaten path, our Jeep Renegade and Jeep Wrangler deliver the rugged capability and power Jeep is famous for. We offer a range of new and approved used vehicles, all carefully inspected to ensure quality and reliability. Our dedicated team is here to guide you through the process, providing expert advice and support to help you find the right vehicle for your specific requirements. At Tony Le Voi, we are committed to delivering an exceptional customer experience, from the moment you step into our showroom to the day you drive away. Whether you’re exploring the latest Vauxhall models or considering the iconic Jeep range, our goal is to make the process smooth and straightforward. We’re open 7 days a week: Monday to Friday, 9am – 6pm, Saturdays 9am – 5pm, and Sunday 10am – 4pm.
連絡先
Lakeside Retail Park, RM20 3WE, Grays, 英国
- 01708 201014
- geoff.champion@tonylevoi.co.uk
- www.tonylevoi.co.uk
4.4
優良
80件のレビュー
ネガティブなレビューの 42％に回答しています
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Excellent service just one little thing
My car was serviced and had an MOT at Tony Le Voi exceptional service curtesy car provided only downside after I picked it up and drove it home having left it at the service centre clean I was disappointed to notice water marks over the windows and roof possibly overspray from the cleaning bay,although in general very pleased this just put a dampener on it
2026年5月18日
自発的なレビュー
I know Tony LeVoi very well and trust…
I know Tony LeVoi very well and trust them 100% they are always pleasant and helpful, nothing is too much trouble. My family have have just bought two cars from them, Alif in the sales is a very pleasant and likeable person to talk he spent lots of time with us explaining everything that we needed to know making sure both cars are looking very nice. We have always had a great experience with Tony LeVoi all the staff I would like to thank Geoff and Alif for all their help and support
2026年5月17日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your continued support and for taking the time to leave such a kind review. We’re really pleased to hear you and your family had another positive experience with us.
It’s great to know Alif looked after you well and took the time to explain everything properly. We’ll also make sure Geoff and the team see your comments.
We really appreciate your trust in Tony Le Voi and look forward to seeing you again in the future.
Best regards,
Team TLV.
Service and MOT
Service and MOT was carried out quickly and efficiently with no problems.
They did a great job cleaning the vehicle inside and out.
Thanks
2026年5月16日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your review and for taking the time to share your feedback.
Thanks again for choosing Tony Le Voi.
Best regards,
Team TLV.
Tony Le Voi Group からの回答
Thank you for your kind review!
Best regards,
Team TLV.
Excellent service as always
2026年5月1日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your 5-star review.
Best regards,
Team TLV.
Great customer service and vehicle…
Great customer service and vehicle service was completed in a timely manner. The even cleaned my car for me.
2026年4月18日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your kind review. We really appreciate you choosing us and are pleased everything went well. Your support means a lot, and we look forward to seeing you again in the future.
Best regards,
Team TLV.
Service of the car was done very…
Service of the car was done very swiftly, staff are always friendly and do their utmost to ensure that you were happy with the service they provide.
2026年4月1日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your 5-star review. It’s always appreciated and great to know you’re happy with your experience. We look forward to seeing you again when you need us.
Best regards,
Team TLV.
If you liking wait this is the place for you
Where do I begin had no car since January 2026 try to book in nothing till may 18th. Ask to go on cancellation list not even offered. Why buy a new car when it goes wrong just wait. Deal with it. Well take the car back then it's making me sick
2026年4月22日
自発的なレビュー
Tony Le Voi Group からの回答
We’re really sorry to hear how frustrating this has been for you - especially being without your car for so long. That’s not the experience we want anyone to have.
We’d like to look into this properly and see what we can do to help move things forward. If you've not been in contact with us recently, please contact our Aftersales Manager, Jason Collins, directly on jason.collins@tonylevoi.co.uk or call us with your details and we’ll arrange for him to get in touch as soon as possible.
Thank you for bringing this to our attention.
Best regards,
Team TLV.
I always get a good service
I always get a good service. A good video to show that they actually do what they should. Staff always so helpful and polite ☺️
2026年4月20日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your kind review. It’s great to know you continue to have a positive experience with us. We really appreciate your support and look forward to seeing you again next time.
Best regards,
Team TLV.
Happy with the service
We are Tony Le Voi customers for about 10 years and have been always treated with kindness, respect and professionalism. Thank you!
2026年4月18日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your continued support over the years. It really means a lot to us. We’re so pleased to have you as part of the Tony Le Voi family and look forward to seeing you again in the future.
Best regards,
Team TLV.
Avoid their repair centre at all costs
Avoid their repair centre at all costs. Their service is awful, they left me with a defective airbag for over 2 weeks. After booking in for a repair, i was told it was a 1 day job, after 6hrs i hadnt heard anything about progress so called to enquire, they then told me the dont have the part and cant do the fix. They said they would be in touch when they get it, after 2 weeks i hadnt heard anything so chased, they then said another 48hrs for an update. 4 days later still waiting, I would never use their service again.
2026年4月7日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for taking the time to share your experience. We’re very sorry to hear about the delays and, in particular, the lack of communication throughout - we understand how concerning and frustrating this must have been, especially given the nature of the repair.
This isn’t the level of service we aim to provide. You should have been kept fully informed from the outset regarding parts availability and next steps, without needing to chase for updates.
Our management team has been made aware of your feedback, and our Aftersales Manager, Jason Collins, would really appreciate the opportunity to speak with you directly and look into this properly. Please feel free to contact him so we can review what’s happened and work towards resolving this with you.
Best regards,
Team TLV.
Life made easier with Tony Levoi
My experience with Tony Levoi was as usual very good. My car was collected promptly . The required repair was done and then the car was returned to me promptly. I like it when a Plan goes well !!!
2026年4月16日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for taking the time to leave your review. It’s great to hear everything went smoothly and to plan, from collection through to return.
We really appreciate your continued trust in us and look forward to helping you again in the future.
Best regards,
Team TLV.
Tony Le Voi Group からの回答
Thank you for your 5-star review.
Best regards
Team TLV.
Excellent service
2026年4月14日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your 5-star review.
Best regards
Team TLV.
Very happy with service.Definitely…
Very happy with service.Definitely recommend for everyone
2026年4月14日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your kind review and recommendation.
Best regards,
Team TLV.
Recently bought a ev jeep from Tony…
Recently bought a ev jeep from Tony levoi was looked after by Mike weir who was excellent. part ex my old car and picked up new one without any problems,was told everything about electric cars as I didn't know anything by Mike,had it 2 weeks now and very happy I chose tony levoi to buy what will be my last car .
2026年3月29日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your review.
We appreciate you choosing Tony Le Voi for your new Jeep and for taking the time to share your experience.
If you need anything, just let us know.
Best regards,
Team TLV.
We were appalled with the service we…
We were appalled with the service we recently received at Levoi Lakeside branch.
As our three-year PCP agreement was coming to an end, we attended a scheduled appointment with one of their agents to discuss our available options. Unfortunately, the experience was very disappointing from start to finish.
The agent we met with was not engaging and did not provide the level of customer service we would expect. During our meeting, she repeatedly left us to speak with her manager rather than handling our queries directly. This led to unnecessary delays and made the process feel disjointed and unprofessional.
We specifically asked if the manager could come and speak with us directly to discuss our contract and options. However, we were told that the manager “stays away,” which we found both surprising and frustrating—particularly as we could clearly see him approaching other customers on the showroom floor to congratulate them on their purchases.
This inconsistency in customer treatment was disappointing and made us feel undervalued. Ultimately, the lack of engagement, transparency, and support led us to leave without progressing any further.
We hope they take this feedback seriously and review their customer service approach, as this experience has negatively impacted our perception of their business.
We would appreciate a response addressing our experience.
I doubt if we would renew any contracts with Levoi and would look to other car companies for future new cars.
2026年4月10日
自発的なレビュー
Tony Le Voi Group からの回答
Hello,
Thank you for taking the time to share your experience. We’re very sorry to hear about your recent experience visiting us, particularly when you were attending to discuss the next steps at the end of your PCP agreement.
This should have been a straightforward and supportive conversation, and it’s disappointing to hear that it left you feeling undervalued and unsupported. It also sounds like the process felt disjointed and lacking in engagement. We understand your frustration around not being able to speak directly with a manager when requested, especially given what you observed at the time. That’s not the experience we want any customer to leave with.
We’ve shared your feedback with our senior team so this can be reviewed properly, as consistency in how we support our customers is something we take seriously.
If you’re open to it, we would value the opportunity to speak with you further. Geoff Champion, our Sales Director, is available on geoff.champion@tonylevoi.co.uk
or 01708681800, and together with our management team will ensure your experience is looked into and handled personally.
Thank you again for bringing this to our attention.
Best regards,
Team TLV.
Fantastic service and MOT
Fantastic service and MOT - arranged for car to be collected from home due to having young children and all staff were friendly and informative throughout.
2026年4月8日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your review and kind feedback.
Best regards,
Team TLV.
Good service kept me informed and…
Good service kept me informed and updated friendly staff and price was fair
2026年3月31日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your review.
Best regards,
Team TLV.
Found the staff helpful and polite also…
Found the staff helpful and polite also the service was completed in a timely manner.
2026年3月30日
自発的なレビュー
Tony Le Voi Group からの回答
Thank you for your feedback. It’s appreciated, and we’re glad to hear your visit went smoothly.
We look forward to seeing you again.
Best regards,
Team TLV.
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