Terrible service, ordered item with express post, even sent a msg that I'm urgently in need of item, 5 days later decide to cancel my order when I should have already had it. Refuuses to post to my ar... ãã£ãšèŠã
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Absolutely terrible customer service and business practices!!! IF DONT HAVE AN ITEM IN STOCK, DON'T ALLOW PEOPLE TO ORDER IT AS IN STOCK!!!!! Computer and site issues are not on the customer! And don'... ãã£ãšèŠã
I found Tools Plus.com when searching for a Milwaukee hedge trimmer on Google. My Dad just moved to Florida and needed one. Never dealt with Tools Plus before. I had a question about older battery com... ãã£ãšèŠã
I ordered a circular saw and then found a lower price with faster FREE shipping. I contacted this company twice by email and also left a voicemail cancelling the order prior to shipment. Tools pl... ãã£ãšèŠã
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Power Tools, Makita Tools, DeWalt Power Tools, Porter Cable Tools, Milwaukee Tools ...
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- www.tools-plus.com
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AVOID THIS SELLER
Terrible service, ordered item with express post, even sent a msg that I'm urgently in need of item, 5 days later decide to cancel my order when I should have already had it. Refuuses to post to my area but happy to take my money and make me wait 5 days! Crap
Didnât send what was described
Didnât send what was described.
Only sent part order.
Not refunding
Demanding I organise and pay for return
Wonât return emails or calls,
Wonât return emails or calls,
Donât fall into the cheap prices
The people who run this are dodgy and no good
Dont use this company
Dont use this company. Advertised a product it didn't have a 2 frame honey extraoter and then tried to over charge me for the 3 frame replacement. Very unsatisfactory service.
âWARNINGâ BEWARE
âWARNINGâ BEWARE. Do not buy from Tools Plus. My **** *** ** fence was delivered damaged, looked as if it was a used and a returned fence. Slide was rusted and pitted. Head unit was scored. Parts were missing. They wanted me to send it back that would take at least 2-4 weeks for a return, would shut down my shop or would have to spend hours reassembling old fence and outfeed table. Tools Plus offer $50 refund on my $500 purchase for a used fence. Tool-plus-outlet also tried to tell me at the beginning my problem was with Vega Inc. Vega sent out new head and slide last week but I am still missing head spacers. Tool-plus-outlet know nothing about when or if I will receive the missing parts. I had to contact Vega to get my parts. Found dishonesty with communications with Tools Plus They don't even deserve 1 star
Dishonest and Dodgy
They had a tool advertised on gumtree for $179 and when I went to buy they told me to go to the website and pay $250. They said come pick up and when I said can I pick up for $179 as that is the price you have on gumtree, they didnât answer back and after messaging them so many times they said, were sold out. But itâs still available online. What a load, very dodgy, not honest people, stay away.
Sent me bait click emails to completeâŠ
Sent me bait click emails to complete my purchase then charged my card 3x the advertised price. I spent days stressed with no response back from this company. Beware.
Great Products and Service!
I was very impressed with the knowledge and expertise of Terri, the store manager at Tools-Plus in Waterbury. She was so helpful and kind. The store is very organized and prices are much better than the big tool stores in the area. Often the "smaller" stores have the best service, like Tools-Plus! I highly recommend Tools-Plus for all hardware purchases! Great store!
Seamless order and Suoer Fast Shipping
Seamless order and Suoer Fast Shipping. Product was new. Double boxes. Impressed with this company. So many online orders go wrong now, Tools Plus was a pleasant experience.
Fast shipping and great customerâŠ
Fast shipping and great customer service!
Very good experience
Very good experience from ordering, shipping, and taking delivery. Customer service was attentive and easily assessable.
I would certainly do business again.
Great people
Great people. Great help. No one does it better. Thank you for helping me with my problem. I just wish everyone could have costumer service like YOU!!!!! Kirk is amazing. He knows his stuff. Iâd be lost without you all. Thank you.
Diese Firma hat es bei mir auchâŠ
Diese Firma hat es bei mir auch versucht, auf der Strasse mir etwas zu verkaufen. Es wurde mir von einen niederlÀndischen Mitarbeiter die bereits erwÀhnte Geschichte vom defekten Auto erzÀhlt. Ich habe nichts gekauft. Finger weg.
Recently ordered online
Recently ordered online. Shipping was fast and my chainsaw was packaged very well. I will use this company again!!
Betrug an der HaustÃŒr
Gleiche Masche, wie bei der anderen deutschen Bewertung. VerkÀufer wollte Retouren gÌnstig verkaufen.
Viel zu teuer
Absolutely terrible customer serviceâŠ
Absolutely terrible customer service and business practices!!! IF DONT HAVE AN ITEM IN STOCK, DON'T ALLOW PEOPLE TO ORDER IT AS IN STOCK!!!!! Computer and site issues are not on the customer! And don't punish the customer for an issue on YOUR end by making them replace an order for the same items SEPARATELY, AFTER they get a refund. Great way to treat a new customer, will be taking my business elsewhere.
Vorsicht!!!!
Vorsicht!!!!
HaustÃŒrbetrug!!!!
Ãltere Herrschaften werden abgezockt mit Minderwertigen â KettensÀgenâ
Angeblich war das Auto des VerkÀufers kaputt und er musste Last loswerden ....
FÌr einen vermeintlichen SchnÀppchenpreis wurde mein Vater betrogen.
They did 200 bandos kills for me on myâŠ
They did 200 bandos kills for me on my ironman because i suck and we got bandos chest plate and hilt! will definately be back for more kc!! also bought 200m gold on cashapp was fast ty Dante and zapdos service
Received product as expected, no issues
Was a little skeptical placing an order with this company as I'd never heard of them or ordered from them before. Bought a Dewalt 20V chainsaw. Got exactly what I expected with no issues.
Why have a product for sale if you don't carry it?
Why have a product for sale on the website that is not stocked, or at least labeled backordered..?
Poor transparency.
** Not being able to remedy a situation until Monday is so 1950's....Get it together!
Hopefully i can get a refund....I do not plan on using this site again.
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