レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Did the underground domus guided tour near trevi fountain. Our guide Andrea was everything a guide should be friendly, informative and very knocknowledgeable. The experience was great and definitely w... もっず芋る

5぀星のうち5の評䟡

We had a wonderful Experience with Cinzia . She was knowledgeable, warm, dynamic, and spoke with ease. She also answered questions and helped us move easily through large crowds. I highly recommend... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Wow just met one the kindest supportive and professional Italian girl in touristisation Roberta!!!!! We took the incorrect tour to the Catacombs and missed our correct tour to Colleseaum!!! Roberta so... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Il tour e’ stato fantastico. L’autista Alessandro Ú un amatore entusiasta della sua città e la sua dedizione Ú trasmessa nel tour, molto personalizzato e interessante. Le catacombe di Santa Domitill... もっず芋る

䌁業が回答したした

䌁業情報

  1. ツアヌ オペレヌタヌ

圓該䌁業による蚘述

Ticketstation Srl (under the brand name Touristation) is an organization specialized in the production, provision and promotion of tourist services in particular tours, ticketing, "packages" and experiences on the city of Rome. We have special agreements as Major Customers with the Archaeological Park of Rome and with Zetema for the promotion and activities related to the Civic Museums of Rome; We are the exclusive dealer of the Doria Pamphilj Gallery and we have an agreement with the Vatican Museums for the promotion of the Works and the Vatican City


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4.7

優良

TrustScore 5段階評䟡の4.5

372件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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4.7

すべおのレビュヌ

(372)

過去12か月のレビュヌ数: 37ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Alessandro was very great and


Alessandro was very great and passionate tour guide.

2025幎11月12日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Albert,

Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.

Thank you once again for your review. We look forward to serving you again in the future.

Best regards,
Touristation Customer Service

5぀星のうち5の評䟡

Alessandro fenomenale

Alessandro fenomenale, grazie.

E non dimenticare, carbonara senza burro, peró con pecorino. 😀

2025幎11月12日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Orhmar,

Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.

Thank you once again for your review. We look forward to serving you again in the future.

Best regards,
Touristation Customer Service

5぀星のうち5の評䟡

St Callistus

Our tour guide today Allesandro, St Callistus, was extremely friendly, very helpful and stopped to show us multiple destinations on the way including Appia Antica, Arco di Druso, Caracella baths and the Aurelian walls. I would recommend Allesandro to anyone looking to tour & visit Rome.

2025幎11月11日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Cathal,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!

We look forward to welcoming you back soon for another unforgettable experience!

Kind regards,
Touristation Customer Service

5぀星のうち5の評䟡

Alessandro

Alessandro, bus driver and local guide made this tour perfect.

2025幎11月11日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Slobodan,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.

Best regards,
Touristation Customer Service

5぀星のうち5の評䟡

Amazing experience

Amazing experience! The driver was super friendly and the girls in the office were super nice!

2025幎11月11日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Giorgia,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.

We look forward to assist you again in the future.

Best regards,
Touristation Customer Service

5぀星のうち5の評䟡

Superbe visite avec Antonio

Superbe visite avec Antonio !
Le challenge etait de taille avec le musée du Vatican, la chapelle Sixtine avant de nous amener à la Basilique St Pierre en 2h.
Antonio a su nous donner les infos essentielles ainsi que des anecdotes « insolites ».
Merci encore pour cette visite !

2025幎10月29日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Cher Ben,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentaires comptent énormément pour nous !

Nous avons hâte de vous accueillir à nouveau bientÎt pour une autre expérience inoubliable !

Cordialement,
Service Client de Touristation

5぀星のうち5の評䟡

Very interesting and perfect experience

2025幎10月29日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear GeneviÚve,
Thank you very much for your kind review!
We are delighted to hear that your visit to Rome with Touristation was both enjoyable and inspiring. Your feedback means a lot to us!

We look forward to welcoming you again soon for another unforgettable experience!

Best regards,
Touristation Customer Service

5぀星のうち4の評䟡

Very cool

Very cool. 👍

2025幎10月29日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Alexandre,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!

We look forward to welcoming you back soon for another unforgettable experience!

Kind regards,
Touristation Customer Service

5぀星のうち4の評䟡

Visite en français trÚs qualitative



Visite en français trÚs qualitative
 Antonio est un excellent guide en Français !

2025幎10月29日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Cher Alex,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentaires comptent énormément pour nous !

Nous avons hâte de vous accueillir à nouveau bientÎt pour une autre expérience inoubliable !

Cordialement,
Service Client de Touristation

5぀星のうち5の評䟡

Passion et humour

Merci à notre guide Antonio, qui a su nous guider à travers le musée du Vatican avec passion et humour !

2025幎10月24日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

ChÚre Emilie,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentares comptent énormément pour nous !

Nous avons hâte de vous accueillir à nouveau bientÎt pour une autre expérience inoubliable !

Cordialement,
Service Client de Touristation

5぀星のうち5の評䟡

Super intéressant

Super intéressant

2025幎10月24日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Clemence,

Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.

Thank you once again for your review. We look forward to serving you again in the future.

Best regards,
Touristation Customer Service

5぀星のうち5の評䟡

very reliable touristation

I relied on this agency to book my experiences in Rome, I had a great experience, I recommend it

2025幎9月30日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Sofia,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.

We look forward to assist you again in the future.

Best regards,
Touristation Customer Service

5぀星のうち1の評䟡

AVOID - Rip off and rude

AVOID Upon arrival at the Go City office in Rome, I was informed that my pass had been cancelled. Despite presenting evidence of my purchase and successfully taking the first tour to the Vatican on September 27, the second tour for the Colosseum on September 28 remained cancelled. When I reached out for clarification, I was told that an inadvertent double booking resulted in the cancellation of both tours.

 

Since then, I have contacted Go City multiple times, including immediately after the incident, to request a refund for half of the ticket price. Additionally, I have requested that Tourstation, the provider, coordinate with Go City for the refund. Unfortunately, I have been continuously redirected by the customer service team, who repeatedly ask me to wait 24-48 hours to contact someone else. After 7 days of asking for help to get my money back they sent me a long email detailing everything I alleged to have done wrong and have offered nothing in return for cancelling the tour. I am persuing legal actions now.

2025幎9月28日
自発的なレビュヌ
5぀星のうち1の評䟡

Avoid - wasted money

I would avoid use of this company.

We had booked tickets to see the Vatican museums and Sistine Chapel through their site. We were asked to arrive 15 minutes before our ticket time. We did this and then spent 15 minutes in a queue before being told we would have to wait another 45 minutes as they were behind schedule.

We waited that 45 minutes plus another 10 only to then be taken over to the main queue for the museum and added to it.

In total we were standing in a queue for 1 hour 15 minutes after buying tickets that were meant to help us ‘skip the line’. We paid a significant amount of money on top of the ticket price for this ‘service’.

2025幎9月22日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Customer ,

Thank you for sharing your opinion with us. We are truly sorry to learn that your experience did not meet your expectations. At Touristation, customer satisfaction is our top priority, and we deeply value all feedback, as every review is considered an opportunity to improve our services.

We would like to get in touch with you in order to undestand facts, please contact us at info@touristation.it.

We hope to have the chance to provide you with a better experience in the future.

Best regards,
Touristation Customer Service

5぀星のうち5の評䟡

Easy and friendly

Easy to use and friendly staff. Recommended

2025幎8月22日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Customer,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.

We look forward to assist you again in the future.

Best regards,
Touristation Customer Service

5぀星のうち5の評䟡

Agréable visite riche d'histoire avec


Agréable visite riche d'histoire avec guide agréable et efficace

2025幎9月12日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

ChÚre Veronique,
Merci beaucoup pour votre merveilleux avis ! Il est extrêmement important pour l'équipe de Touristation de fournir une expérience de visite mémorable et agréable, et vos commentaires signifient beaucoup pour nous.

Nous avons hâte de vous accueillir à nouveau bientÎt !

Cordialement,
Service Client de Touristation

5぀星のうち5の評䟡

It was amazing!!!

2025幎9月12日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Customer ,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.

We look forward to assist you again in the future.

Best regards,
Touristation Customer Service

5぀星のうち5の評䟡

TrÚs bon accueil de Roberta

TrÚs bon accueil de Roberta, touristation à cÃŽté du Colisee, trÚs bonnes explications en français. Elle a été au top 👍

2025幎8月22日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Cher JérÎme,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentaires comptent énormément pour nous !

Nous avons hâte de vous accueillir à nouveau bientÎt pour une autre expérience inoubliable !

Cordialement,
Service Client de Touristation

5぀星のうち5の評䟡

Exceptional Service and a Warm Welcome in Rome

My family and I spent two weeks in Rome and chose Touristation to help us explore and appreciate this amazing city more deeply. Throughout our experience, the staff member Alexia was truly invaluable — she was exceptionally kind in offering guidance and explaining everything clearly. Her warm and welcoming attitude also made a big difference during our walk to the Forum

2025幎7月23日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Customer,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.

We look forward to assist you again in the future.

Best regards,
Touristation Customer Service

5぀星のうち5の評䟡

Marcella is very nice.

2025幎7月25日
自発的なレビュヌ
Touristation ロゎ

Touristation からの回答

Dear Customer,

Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.

Thank you once again for your review. We look forward to serving you again in the future.

Best regards,
Touristation Customer Service

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