Placing the order was easy and my track was delivered faster than estimated initially. I've ordered the more expensive one with wheels that was supposed to be very smooth. That's where the problem is... ãã£ãšèŠã
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Placing the order was easy and my track was delivered faster than estimated initially. I've ordered the more expensive one with wheels that was supposed to be very smooth. That's where the problem is... ãã£ãšèŠã
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The Silent Gliss is a very nice curtain rail. My very heavy curtains, which struggled on the previous rail, now open and close easily. Fixing the rail to the universal fixings was easy for the straigh... ãã£ãšèŠã
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Aluminium white twin curtain track - ideal for ceiling mounted voile and curtain. Installer said it could have had more gliders included. No fixings - some plasterboard ceiling fittings would hav... ãã£ãšèŠã
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We ordered a Silent Gliss 3900 corded track.When we unpacked it we found it had been damaged in transit. Tracks Direct sent out a replacement which arrived very promptly. It has now been installed an... ãã£ãšèŠã
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Discover unparalleled window solutions with Tracks Direct. As specialists in bay windows, challenging spaces, and bespoke made-to-measure curtain poles and tracks, we take pride in crafting custom products that redefine your interior aesthetics. Our skilled technicians use high-quality brands such as Silent Gliss curtain pole and tracks to create curved or angled poles, ensuring durability and sophistication. At Tracks Direct, we go beyond the ordinary, offering tailored solutions for those seeking a touch of uniqueness in their window dressings. Our commitment to craftsmanship and innovation reflects in every product we assemble. Join countless satisfied customers who have transformed their living spaces with our premium, made-to-measure creations. Trust Tracks Direct to elevate your windows' appeal and bring a blend of functionality and artistry into your home. Your satisfaction is our priority, and we invite you to share your experience with us on Trustpilot. Together, let's redefine window dressing excellence.
Unit 6, High Wycombe Business Park, HP11 1NY, High Wycombe, è±åœ
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Part was exactly what I needed, the postage was almost as much as the parts though!
Whole experience of ordering and fitting curtain rail was easy and looks great!
It isnât a cheap product but then the quality is very evident. It is packaged better than fragile tech. It comes with all the instructions and parts needed as well as a template. Very impressed.
Great company to deal with and very helpful staff to answer any questions you might have.
Great service from this company was informed at each stage of manufacture, easy website to navigate and great instructions to be able to measure your rails. Will definitely use again
Excellent customer service. At first we had some issues with the order confirmation and payments taken, etc.... but this was entirely IT related. Once this was sorted the tracks arrived very promptly but somehow the angle was off. I would like to enchant Ruth who went beyond and above to ensure I got the measurements right and the delivery to my convenient timings. Outstanding responsive and helpful, overall a very pleasant and enjoyable customer service.
I can only recommend.
Fitted recess properly. Installed in 30mins. Run really smoothly.
Same quality product as ever. This is the fourth track I have bought over the last 16 years, gradually replacing our old plastic tracks. Very well packaged. Curtains glide effortlessly.
My curtain rail was well packaged to keep it safe, I have not had it fitted yet however it looks good
The tracks were great. I am using that company for years. Highly recommended
This company are excellent, ordered online giving the measurements and collected 3 days later, absolutely perfect. went in person to collect and the people could not have been more helpful. Saw some of the more complex bends for different windows and I do not know how they can make these so accurately. Definitely would re uses again.
Ordered made to measure corded track to suit bay window on Sunday evening and received within a week. Sales and customer services excellent in reply to my email questions and help with installation advice.
We had a 3.5metre rail and curtains with a 5.0 metre drop installed in our large hallway. The installer, Michel did an excellent job in an awkward area. The customer service was also very good, answering all our questions and recommending which products to use.
We are very, very pleased with the results.
We wanted a metal track for our bay window with two bends in just under a 4m length. When it arrived it did not fit correctly. There had been a misunderstanding about some of the measurements. However, this was easily resolved over the telephone with Ruth in the Sales & Tech department who could not have been more helpful and the very next day a replacement arrived which is a perfect fit. With customer service like this, I would recommend them every time.
I ordered a track but despite several emails with measurements just kept being asked to check figures which were correct (second time) but seemed unable to make tracks. Eventually gave up and cancelled. Have gone elsewhere with no problem and considerably cheaper.
Easy ordering and fast delivery. There was a minor delay receiving the order confirmation and I thought the delivery charge was a bit high for the items I ordered - but overall a good experience and the customer service team were very helpful when contacted.
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