Goods arrived in perfect condition and on time. The only oddity was the two items arrived by two different couriers. I would recommend Trade Pipes.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was able to find everything I wanted for my project on the website. Order placed on Sunday with confirmation email to confirm purchase. Order dealt with inside the period shown on their website, wit... もっと見る
The selection of stock and supplies were great and I had a fast acknowledgement of my order. 11 days after my order the items have not been delivered - or shipped as far as I can tell. My e-mail enqu... もっと見る
Good selection of lengths and diameters for electrical ducting, easy website to navigate. Item arrived in 3 working days by DPD, kept advised by text and email. Quality item, 50mm x 25m twinwall du... もっと見る
企業情報
Trade Pipes について
当該企業による記述
Trade Pipes provides high quality, low price plastic building products from leading UK and European manufacturers.
All our products are manufactured to the highest standards and comply with all current UK and European standards. Our staff are friendly and efficient and have over 50 years combined experience in the plastics pipe industry.
Trade Pipes is dedicated to providing excellent service to both the Trade and to DIY customers at highly competitive prices.
Here at Trade Pipes, we are stockists of a wide-range of building and plumbing materials, such as:
- Underground drainage pipe and fittings in sizes ranging from 82mm to 315mm.
- Guttering and rainwater pipe in both push fit and solvent weld varieties.
- Electrical cable ducting ranging from 40mm to 160mm.
- MDPE water pipe in sizes ranging from 20mm upwards.
- Over fifty different varieties of channel drainage, land drainage pipe in sizes ranging from 25mm to 160mm.
- Speedfit pipe and fittings
- Soakaway/attenuation crates
...and thousands of other products.
連絡先
Unit 3, Britannia Trade Centre, Ryehill Close, NN5 7UA, Northampton, 英国
- 01604 436 866
- sales@tradepipes.co.uk
- www.tradepipes.co.uk
4.6
優良
868件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to order yes
Easy to order. Great customer service from Tyrone who resolved a minor glitch the following day. Great delivery service being able to track the delivery easily on the courier app.
Thank you
2026年5月13日
I had never heard of Tradepipes before…
I had never heard of Tradepipes before but as I could. only find one other stockist of the small diameter silt trap I required I gave them a call. Whilst I couldn’t place my order over the phone the gentleman I spoke to checked the stock availability and confirmed that I would have my item within two days if I ordered online. I placed my order immediately after the call and it was delivered just before noon 2 day later. Quality is excellent- a really substantial product and far superior to the one I was replacing! Thank you!
2026年5月12日
Ordered pipes and fittings two weeks…
Ordered pipes and fittings two weeks ago received fittings. Never received the pipes told that they have been dispatched and lost in transit twice.
Now trying for a third time let’s see how they do.
2026年5月7日
Trade Pipes からの回答
Thank you for taking the time to leave a review - we’re sorry to hear you are unhappy with the service provided, however we feel the need to clarify a few things in order to paint a full picture of this situation:
Your order was placed last Monday the 27th, and was promptly dispatched the following day on Tuesday the 28th, with the goods being shipped on an overnight service. When you contacted us to report that part of your order had not been delivered the following day, we advised (in line with advice given by the delivering courier) that the outstanding items would follow for delivery the following day.
We then didn't hear anything from you until the bank holiday weekend, during which we were closed until Tuesday 5th. We then picked up your message within half an hour of re-opening on Tuesday morning, to confirm that replacement goods had been shipped out.
While we appreciate there was another delay on these replacements goods with the courier, we feel that a one-star review is unfair, as these grievances appear to be directed at the service provided by the transport company, rather than the service provided by ourselves here at Trade Pipes, which we feel was both prompt and decisive at all times. Despite this, we appreciate any and all feedback in order to improve our service moving forward.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
Used Trade Pipes for the first time…
Used Trade Pipes for the first time last month. Their prices are very competitive and the quality of the pipes seems fine. We had a couple of issues with their carriers which resulted in split deliveries and some shortages, but a quick call got the problems resolved.
Good customer support.
2026年4月10日
Fitted perfectly delivered on time
2026年4月19日
Great service arrived without fuss
2026年4月21日
Only part of my order turned up.
Only part of my order turned up and no way of contacted them to find out.
Phone continuously goes to voicemail and noone answers my emails.
2026年4月23日
自発的なレビュー
Trade Pipes からの回答
Good afternoon,
Thanks for taking the time to leave us feedback. I'm sorry to hear you are having some trouble contacting us.
Our lines are constantly monitored, but can be busy at times, so it's likely pure chance that you have been unable to get through on the phone. We do, however, offer several other methods of contact, including email, as well as our online web form. I note that neither of these have been utilised to date.
At any rate, one of our advisors has reached out to you this afternoon to discuss the matter further. We hope you will consider revising this review once the matter has been resolved to your satisfaction.
Fast delivery
Ordered based on previous reviews and was not dissapointed. Items as described and arrived within a couple of days. Excellent experience.
2026年4月14日
An efficient service
An efficient service. Goods were delivered within the time scale promised. All goods were in good order. Having researched several companies online before ordering Trade pipes came out as the best in terms of price. The quality is at least equal to or above my expectations.
2026年4月16日
Arrived with half the bits missing
2026年4月11日
Trade Pipes からの回答
Thank you for taking the time to leave us feedback - we’re sorry to hear about your experience with the delivery.
We can see that you have reached out to us over the weekend regarding this problem. One of our agents has been in touch this morning to advise our next steps to rectify this issue as quickly as possible for you.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
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