Sold an item that wasn’t actually in stock. No communication. No apology until I chased repeatedly. Then, after requesting a refund on Thursday, I was told it hadn’t been processed until today (Monday... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolute scam site DO NOT ORDER, have ordered two one through designer bathroom store and the other through trade plumbing not realizing they were the same company. Was desperate for this specific sin... もっと見る
Avoid this company and it's sister company Designer Bathrooms Store. They fail on all counts once they receive an order and your hard earned cash No delivery time given on ordered goods. Customer... もっと見る
Ordered items for a shower room, was informed immediately that some items were out of stock and there would be a delay, was informed by voicemail and email. Items received by haulage company, se... もっと見る
企業情報
clayton Horsnell について
当該企業による記述
Welcome to our world of bathroom and heating solutions, where trade prices meet public convenience!
At TradePlumbing.co.uk, we're your go-to supplier for top-quality products at unbeatable rates. Specializing in heated towel rails, electric towel rails, designer towel rails, designer central heating radiators, shower enclosures, and bathroom suites, we bring you the finest selection to elevate your space.
We're not just about products, we're about experiences. With a firm belief in delivering excellence, we pair our fantastic products with unparalleled customer service and support. Explore our range today and discover the perfect blend of quality, affordability, and style for your home. We believe in offering a fantastic product backed up with the very best customer service and support.
Transform your bathroom into a sanctuary with TradePlumbing.co.uk. Shop now for the best deals and elevate your space with ease!
連絡先
Unit 6 Corporation Yard, 2a Harwich Road, CO4 3BN, Colchester, 英国
- 0344 504 4499
- sales@tradeplumbing.co.uk
- www.tradeplumbing.co.uk
2.0
期待以下
1725件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Reina Casina radiator
The delivery was quick and on time. It was well packaged. Realy happy with my new radiator
2022年9月9日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Easy to deal with
Easy to deal with, always answer their phone if any issues with delivery. The transaction was what I expected. I recommend and would shop again. Fair prices too. Happy days!
2022年10月5日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Easy order process and good customer service
The order process was very easy. I rang ahead to make sure the item (which was nearly £1k) was in stock and they confirmed it was. Unfortunately the first delivery was lost but TradePlumbing quickly solved the issue and had a second delivery out next day. Very happy with the service.
2022年9月7日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Great service from me ordering to…
Great service from me ordering to receiving the goods.
Many thanks
2022年9月6日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Swift resolution to order problem
Ordered a radiator from TP and was told by the sales team that it would be delivered the following Tuesday. When it didn't arrive I was then told that it was out of stock for around four weeks. To be honest I was a little annoyed having taken time off for delivery, but TP offered me a deal on a similar radiator to the model I had ordered and arranged for it to be delivered direct from the manufacturer the next day. So, ok there were issues with the original order, but to be fair to TP they went all out to source a replacement and kept me informed throughout the process.
2022年9月2日
自発的なレビュー
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Excellent & quick service.
2022年9月1日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Had a lot of help from Mark to pick the…
Had a lot of help from Mark to pick the right things for the revamp of our bathroom.
2022年8月23日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Return and replace item
I purchased an envirofoam cylinder from Trade plumbing and unfortunately ordered the wrong item !!! The service and customer care from Trade Plumbing was extremely helpful and a replacement/return of the item was dealt with quickly and efficiently ! 5 * service.
Thank you
2022年8月8日
自発的なレビュー
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Great seller
Great seller. Quick delivery. Radiator just as described. Would recommend buying from this company.
2022年8月4日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Great selection of radiators and super…
Great selection of radiators and super speedy delivery. No complaints.
2022年8月3日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
You have a very bad service because I…
You have a very bad service because I wanted a refund and you still haven’t given me it and that shows that you are lying you kept say after 2-3 days it is going to coming every time we message you and it has been longer than 3 weeks.
2022年7月20日
clayton Horsnell からの回答
Hi Aref
This unfortunately is not an issue on our side it has been an issue with your bank and its processing speed in refunding you, on our system we simply click one button to refund a customer then that connects to your card issuer which is where the issue has been on this.
If you have any issues please do contact us and we will help in any way possible but we would recommend contacting the bank first.
Kind Regards
Bonnie
Customer Service Manager
I had fantastic advice and support from…
I had fantastic advice and support from the online chat which made my purchase effortless.
2022年6月21日
自発的なレビュー
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Communication good & delivered quickly
Communication good & delivered quickly. Item was well packaged.
2022年6月8日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Thank you so much.
Thank you so much.
Perfect.
Arrived quickly and safely.
Will definately buy again
E
2022年5月30日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
Quality item, quick delivery
2022年5月24日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
All was quick and in order
2022年5月24日
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
clayton Horsnell からの回答
Thank you very much for taking the time to write a review for us at www.tradeplumbing.co.uk it is very much appreciated, as a family run business we enjoy reading all the positive comments from customers as we always try our best to ensure you have a great shopping experience. We do hope to see you come back to us again in the future for your next heating/plumbing requirement.
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