Absolutely brilliant as always All the staff are friendly and polite l always look at holidays before l come in and they always price match with no hassle it's a pleasure going into Brynhyfryd Trave... もっと見る
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I phoned Travel House because we were having difficulty booking car parking at Bristol Airport for a last minute holiday we’d seen online. We spoke to Olivia in the Brynhyfryd branch who said she c... もっと見る
企業が回答しました
Lisa was welcoming, warm and made us feel valued. Tailored our requests and searched to find us a really good deal. We always book in Brynhyfryd, always get first class service, thank you !
企業が回答しました
Very welcoming staff on arriving at travel house, Really knowledgeable on the area we wanted to visit, Thanks for making it easy.
企業が回答しました
企業情報
当該企業による記述
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
当該企業による記述
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
連絡先
3 - 4 Brynhyfryd Square, Brynhyfryd, SA5 9EB, Swansea, 英国
- 01792472221
4.9
優良
406件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time you leave us a 5* review. We are pleased to read that you find is friendly, informative and helpful.
Have a wonderful holiday!
Kind Regards,
Travel House brynhyfryd
Booked a cruise.
I booked a cruise with Lisa and from the start she was very welcoming and very professional. She explained everything really clear and I am very happy with the service and I'll definitely book with her again.
2026年3月9日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. We are pleased to read that Lisa was very welcoming and professional and everything was explained clear and we shall pass on your comments to her :)
Have a wonderful cruise!
Kind Regards,
Travel House Brynhyfryd
Olivia was professional
Olivia was professional, helpful and knowledgeable. Very happy that we booked again with her.
2026年3月2日
Travel House - Brynhyfryd からの回答
Hello, It is very kind of you to leave us a 5* review. We are pleased to read that Olivia found exactly what you were looking for and we will pass your comments on to her from you :)
Kind Regards,
Travel House Brynhyfryd
My wife and I wanted to book a holiday…
My wife and I wanted to book a holiday and the lady who dealt with us could not have been more helpful and friendly. She guided us through everything from our travel insurance, choosing seats and even booking in flight meals. We give her 10 out of 10 for her customer service.
2026年2月26日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review, it is very much appreciated. We are glad to read that the sales consultant that dealt with you was helpful and friendly and everything was guided for you.
Have a wonderful holiday
Kind Regards,
Travel House Brynhyfryd
Travel House - Brynhyfryd からの回答
Hello, Thank you for leaving us a 5* review. We are pleased to read that all your queries were answer and the booking went smoothly :)
Kind Regards,
Travel House Brynhyfryd
Helpful, friendly and knowledgeable service
Helpful, friendly and knowledgeable. Lovely experience 😁👍
2026年2月24日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. It is lovely to read that you find us friendly and helpful
Kind Regards
Travel House Brynhyfryd
Lisa knew exactly what we were looking…
Lisa knew exactly what we were looking for. Her experience & knowledge made looking for our holiday so much easier. Love booking with Travel House
2026年2月21日
Travel House - Brynhyfryd からの回答
Hello, It is very kind of you to leave us a 5* review. We are pleased to read that Lisa found exactly what you were looking for and we will pass your comments on to her from you :)
Kind Regards,
Travel House Brynhyfryd
We booked a cruise last year with the…
We booked a cruise last year with the travel house, nothing was too much trouble for them to ensure the holiday wen smoothly. This included arranging transport to the dock to printing tickets. We had no hesitation in returning this year and booking another cruise. Fantastic customer service
2026年2月12日
Travel House - Brynhyfryd からの回答
Hello, Thank you so much for taking the time to leave us a 5* review. We are so pleased that you have returned this year to book your cruise with us :)
Have a wonderful cruise!
Kind Regards,
Travel House Brynhyfryd
Maddie was so helpful and knowledgeable.
Maddie was so helpful and knowledgeable. Thank you.
2026年2月11日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. We are pleased to read tat Maddie was so helpful and knowledgeable.
Kind Regards,
Travel House Brynhyfryd
Lisa continually shines
Lisa has booked our holidays time and time again and is top of the class. Her knowledge and interest in getting the best deal for us are outstanding.
2026年2月2日
Travel House - Brynhyfryd からの回答
Hello, Thank so you very much for your 5* review. We will pass on your comments to Lisa and she will be so pleased to hear :)
Kind Regards,
Travel House Brynhyfryd
I felt it was very rushed and was…
I felt it was very rushed and was concerned when the agent confirmed an incorrect holiday booking. It felt as if i was a bit of an inconvenience.
2026年2月9日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 3* review. We are sorry to read that you felt you were rushed as this is never our intention and that you felt as if you was a bit of an inconvenience. We never want our customers to feel this way and we would like to discuss this with you, if you would like to give the shop a call.
Kind Regards,
Travel House Brynhyfryd
We regularly book our holidays with…
We regularly book our holidays with Travel House and have got to know the staff really well. Lisa found us everything we wanted for our next holiday and as she had been to the same hotel herself wa able to give us a great insight into what to expect.
2026年2月7日
Travel House - Brynhyfryd からの回答
Hello, thank you for taking the time to leave us a 5* review. We are glad to read that Lisa found everything that you wanted for your next holiday and also she was able to recommend a personal holiday and give you a great insight on the holiday.
Kind Regards,
Travel House Brynhyfryd
Best service and prices
Always the best service from Lisa and the staff at travel house, won’t use anyone else to book our holidays.
10/10 👌
2026年1月29日
Travel House - Brynhyfryd からの回答
Hello, Thank you so much for taking the time to leave us a 5* review. We are so pleased to read that you get the best service at the Travel House
Have a wonderful holiday
Kind Regards,
Travel House Brynhyfryd
The staff were helpful and patient
The staff were helpful and patient. The day I booked over the phone Emily went over and above to provide what I wanted and explained about the offers available
2026年1月31日
Travel House - Brynhyfryd からの回答
Hello, Thank you so much for your 5* review. We will forward your comments on to Emily.
Have a wonderful holiday
Kind Regards,
Travel House Brynhyfryd
As usual the Holidays Advisor was…
As usual the Holidays Advisor was excellent in finding us a suitable holiday in Lanzarote. She was very professional and efficient as well as being friendly and personabl.
2026年1月28日
Travel House - Brynhyfryd からの回答
Hello, Thank you so much for your 5* review. We are pleased to read that we found you a suitable holiday in Lanzarote and the sales consultant with professional and efficient.
Kind Regards,
Travel House, Brynhyfryd
Hi the girls in your Brynhyfryd shop…
Hi the girls in your Brynhyfryd shop are always there to help.Give you the best information you need especially Lisa the manager she is fantastic that’s why we always go back.
2026年1月28日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. We have loved reading your review and will pass on your comments to Lisa.
Kind Regards,
Travel House Brynhyfryd
Excellent couldn't do enough to help us…
Excellent couldn't do enough to help us brilliant 👏
2026年1月27日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review, it is very much appreciated. We are so pleased to read that we couldn't do enough to help in booking your holiday.
Kind Regards,
Travel House Brynhyfryd
Thank you Brynhyfryd Travel House 😊
Lisa was very knowledgeable and was able to get me a really good deal. Every member of staff is so friendly when the answer the phone. Great people to book with! Thank you Brynhyfryd Travel House
2026年1月18日
Travel House - Brynhyfryd からの回答
Thank you for your 5 Star review we are happy to hear that the everyone is friendly and Lisa found you the best deal.
Kind Regards
Travel House Brynhyfryd
Travel House - Brynhyfryd からの回答
Hello, Thank you for your 4* review. We are glad to read that you enjoyed the booking experience with us.
Kind Regards,
Travel House Brynhyfryd
Very helpfull .spent lots of time…
Very helpfull .spent lots of time making sure we got what we wanted
2026年1月24日
Travel House - Brynhyfryd からの回答
Hello, Thank you for leaving us a 5* review. We are glad to read that we were very helpful and you got what you wanted with your holiday.
Kind Regards,
Travel House Brynhyfryd
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