Absolutely brilliant as always All the staff are friendly and polite l always look at holidays before l come in and they always price match with no hassle it's a pleasure going into Brynhyfryd Trave... もっと見る
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I phoned Travel House because we were having difficulty booking car parking at Bristol Airport for a last minute holiday we’d seen online. We spoke to Olivia in the Brynhyfryd branch who said she c... もっと見る
企業が回答しました
Lisa was welcoming, warm and made us feel valued. Tailored our requests and searched to find us a really good deal. We always book in Brynhyfryd, always get first class service, thank you !
企業が回答しました
Very welcoming staff on arriving at travel house, Really knowledgeable on the area we wanted to visit, Thanks for making it easy.
企業が回答しました
企業情報
当該企業による記述
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
当該企業による記述
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
連絡先
3 - 4 Brynhyfryd Square, Brynhyfryd, SA5 9EB, Swansea, 英国
- 01792472221
4.9
優良
406件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff are all exceptionallly helpful…
The staff are all exceptionally helpful and pleasant.
2026年5月14日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. We're so pleased you had a great experience with our team. Thank you for your kind words.
Kind Regards,
Travel House Brynhyfryd
Maddie was brilliant
Maddie was brilliant, listened to all we wanted and accommodate us. She was kind and friendly
2026年5月9日
Travel House - Brynhyfryd からの回答
Hello,
Thank you so very much for your 5* review. I am glad Maddy helped you find your perfect holiday for you :)
Kind Regards,
Travel House Brynhyfryd
The travel agent was so helpful we told…
The travel agent was so helpful we told her what we wanted and she was brilliant and willing to spend time with us and search several destinations didn’t feel pressured at all. Very relaxed
2026年5月1日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking to time to leave us a 5* review. We are pleased to read that you received excellent service at the branch.
Kind Regards,
Travel House Brynhyfryd
Caribbean Cruise
Lisa was lovely to deal with, extremely knowledgeable and gave us plenty of information on Caribbean cruises.
2026年5月4日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. We are pleased to read that Lisa was helpful and we shall pass on your comments to her :)
Kind Regards,
Travel House Brynhyfryd
Travel House - Brynhyfryd からの回答
Thank you for your 5-star review! We are glad that our staff were helpful. We hope to see you again!
Travel House Brynhyfryd :)
Chelsea who booked for me was really…
Chelsea who booked for me was really friendly and helpful as always pleasure to deal with.
2026年4月19日
Travel House - Brynhyfryd からの回答
Hello, Thank you so much for your 5* review. We are pleased to read that Chelsea was great and you had helpful advice
Kind Regards,
Travel House Brynhyfryd
Cyprus Holiday
Second holiday I booked there same girl served us no problems at all, was easy to arrange as we already picked our destination and hotel..
2026年4月4日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. We're so glad to hear you had another easy and pleasant booking experience with us. Thank you for your continued trust!
Kind Regards,
Travel House Brynhyfryd
Great service
I was listened to with my request and all options were given to me honestly and clearly. I also had no pressure to buy through the agent, which was refreshing.
2026年4月16日
Travel House - Brynhyfryd からの回答
Hello, Thank you for your wonderful 5-star review! We are so pleased to hear that we provided clear options and a pressure-free experience. We appreciate your feedback!
Kind Regards,
Travel House Brynhyfryd
Great service …
My sister and I had excellent advice from Lisa.She was very patient and answered all our questions and concerns.She gave us advice and helped us to narrow down our options until we were comfortable with our booking.Will be going back to book more trips in the future.
2026年4月15日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. We're so happy to hear you had such a positive experience with our team member. We truly appreciate your kind words and look forward to helping you with future trips!
Kind Regards,
Travel House Brynhyfryd
Trusted service
We have used this company for many years because of the wonderful service.The staff are patient,friendly& find the perfect place that ticked our requests.
They explained everything clearly and answered all our queries & put our minds at rest through the booking process.Step by step.
2026年4月13日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. We are pleased to read that the booking process was clear and all questions answered! Have a wonderful holiday
Kind Regards,
Travel House Brynhyfryd
Fantastic Travel Agent
Customer service is always fantastic, staff very friendly and helpful. You’re always made to feel welcomed and seen promptly
2026年4月7日
Travel House - Brynhyfryd からの回答
We appreciate your kind words! It's great to hear that you consistently receive fantastic customer service and feel welcomed. We strive to provide prompt and friendly assistance.
Travel House Brynhyfryd :)
All staff very helpful and a good…
All staff very helpful and a good knowledge of different countries
2026年3月31日
Travel House - Brynhyfryd からの回答
Thank you for your 5-star review! We are glad that our staff were helpful and knowledgeable. We hope to see you again!
Travel House Brynhyfryd :)
Again the same week we booked another…
Again the same week we booked another holiday and again we we went to Olivia to book.
Excellent service again from Olivia
2026年3月30日
Travel House - Brynhyfryd からの回答
We're happy to hear that you consistently receive excellent service when booking your holidays with Olivia. Thank you for your continued trust and positive feedback!
Travel House Brynhyfyrd :)
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking to time to leave us a 5* review. We are pleased to read that you received excellent service at the branch.
Kind Regards,
Travel House Brynhyfryd
Travel House - Brynhyfryd からの回答
Hello, Thank you for leaving us a 5* review. We are pleased to ready that you find us always very helpful
Have a wonderful holiday!
Kind Regards,
Travel House Brynhyfryd
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. We are pleased to read that the staff were helpful and knowledgeable and you enjoyed your time when booking your holiday :)
Kind Regards,
Travel House Brynhyfryd
Efficient as always
2026年3月19日
Travel House - Brynhyfryd からの回答
Hello, Thank you for leaving us a 5* review. We are pleased to read that the booking went smoothly :)
Kind Regards,
Travel House Brynhyfryd
Excellent service
Excellent service, polite and friendly girls. Booking two holidays which involved changes. Would highly recommend.
2026年3月18日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. We ae pleased to read that you found the service excellent and the girls were polite and friendly
Have a wonderful holiday :)
Kind Regards,
Travel House Brynhyfryd
Travel House - Brynhyfryd からの回答
Hello, Thank you for your 5* review. We shall pass your comments on to Emily :)
Kind Regards,
Travel House Brynhyfryd
Helpful and nothing was too much…
Helpful and nothing was too much trouble. Emily went above and beyond to find us our cruise so thank you
2026年3月12日
Travel House - Brynhyfryd からの回答
Hello, Thank you for taking the time to leave us a 5* review. We are pleased to read that Emily was helpful and we shall pass on your comments to her :)
Have a wonderful cruise!
Kind Regards,
Travel House Brynhyfryd
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