Cactocereus Ltd t/a Trichocereus UK レビュヌ 

538
•
TrustScore 5段階評䟡の5

5.0

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Made quite a few purchases recently,every one an absolute stunner. The IKAROS DNA cut is incredible. Thanks so much. Looking forward to my mystery box subscription as well in September.

5぀星のうち5の評䟡

I have made three purchases now from here. The most recent was a large Trichocereus cutting, and what a lovely looking specimen. Very healthy, well packaged, along with cactus soil that seems so much... もっず芋る

5぀星のうち5の評䟡

My first time but will not be the last I use this fantastic site. Exerything is clearly laid out and explained and Byron is very friendly and quick to offer any help. My package arrived quickly and so... もっず芋る

5぀星のうち5の評䟡

The cactus I received was a gorgeous looking specimen. Unblemished and very healthy. It came safely and thoroughly packaged with instructions for its care. I also purchased cactus seeds and seed su... もっず芋る

䌁業情報

  1. 庭園
  2. 怍朚屋
  3. 皮苗店
  4. 皮子䟛絊業者

圓該䌁業による蚘述

We are a small cactus loving business specialising in Trichocereus and Lophophora genus.


連絡先

5.0

優良

TrustScore 5段階評䟡の5

538件のレビュヌ

5぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

5.0

すべおのレビュヌ

(538)

過去12か月のレビュヌ数: 60ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Quick & Helpful

My seedlings arrived quickly and well packaged. The more prickly of the two was in a cardboard sleeve which not only protected it in transit, but allowed me to save my fingers whilst potting up.

Byron was also super-responsive to my questions and didn't make me feel silly for asking about the basics.

2024幎11月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Eco-packaged, and a bonus!

The little cacti were impeccably packaged and arrived safely and swiftly. I appreciated that no plastic was used in their packaging and it was all card and shredded paper that was used to protect them. Byron was great, and there was an extra plant peep in the box, which was a wonderful surprise.

2024幎10月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent product

Good communication by email at every step from order to delivery. Order quickly processed, very well and safely packed and delivered very quickly.
The product is fantastic. Large for a seedling, which is what I paid for, with a good root system.Excellent quality at a very good price.

2024幎10月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Safely packaged plant and happy

My purchase couldn't have gone any smoother I asked a couple of questions about the plant I was purchasing as I have done before and they didn't hesitate to help and answer every question I had aswell as the plant was packaged like the president of America going from place to place safe and secure

2024幎10月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Tricho-perfect!

Byron at tricho Uk is so helpful, nothing is a problem. Always there with great advice and help when needed. I have purchased some superb plants and great quality pots and have been extremely happy on all occasions. The plants are very healthy and have great strong roots. Mine have put on amazing growth in a single season. I'll be back!!

2024幎10月10日
自発的なレビュヌ
5぀星のうち5の評䟡

San Pedro and Peyote Cati.

Ordered both San Pedro and Peyote.
The service from Byron was outstanding, with the confirmation came Tips on how to pot them up, along with the Plant Passport details, and then keeping up to date with the processing of the order.
The plants arrived very well packaged, and were very good quality and could see been well cared for.
Very pleased, and would highly recommend Cactocereus. Am sure I will be using them again for my collection.

2024幎10月11日
自発的なレビュヌ
5぀星のうち5の評䟡

10/10

I've made a couple of purchases from Trichocereus UK always received a great service. Speedy and efficient handling of the purchase and the packaging the cactus arrive in is more than adequate for it's purpose. I've messaged Byron at Trichocereus UK with a couple of queries, as I am a newbie and he has always had a quick response and a satisfactory answer. My queries have led to a bit of chat back and forwards which is always good.... Very obviously loves his cactus and a sense of humour..... Hard to find some places these days lol.

I would highly recommend Trichocereus UK for your cactus needs!
😊

2024幎8月31日
自発的なレビュヌ
5぀星のうち5の評䟡

I recieved my Pachanoi and Williamsii


I recieved my Pachanoi and Williamsii and they were high quality and well packaged cacti, I'm very happy with them and was super happy to see a little flower on one of my williamsii! There was a little mishap with Royal Mail where they took a very long time to come (even though they were sent with 24hr tracked) throughout this time, Byron was very communicative and even sat on the phone with them a few times trying to get my parcel to me, even helped to squash my fretting over their health and offered to replace them if they became etiolated (which thankfully they didnt) it's clear they care about their customers and the cacti they're sending, I'll definitely be purchasing from them again!

2024幎8月10日
自発的なレビュヌ
Cactocereus Ltd t/a Trichocereus UK ロゎ

Cactocereus Ltd t/a Trichocereus UK からの回答

Hi J

Thanks for the positive feedback. It was an adventure, that’s for sure, especially the malarkey around Royal Mail.

But, I’m glad everything was received in good condition and no ill effects of the longer than normal transit time.

5぀星のうち1の評䟡

Sent me 4 separate emails in the space


Sent me 4 separate emails in the space of a week asking me to leave a review, you should really chill with this, once is enough. If someone doesn't leave a review respect their decision rather than hounding them.

2024幎7月10日
自発的なレビュヌ
Cactocereus Ltd t/a Trichocereus UK ロゎ

Cactocereus Ltd t/a Trichocereus UK からの回答

Hi

I wish you had of just replied to the email to at least make me aware of this before giving me a 1 star review.

The system is set to email after 7 days and then if no action, 7 days later. I would hardly count that as excessive.

If you have received 4 over the course of a week, there is potentially a challenge which needs to be investigated and as this is the first time this has been brought up, I had no idea.

If I can please ask you to reply to those 4 emails so that I can investigate further?

While I get there is potential for frustration, I keep my communication minimal and without clutter. I am sorry that you had a negative communication experience with us, we can only improve based on feedback like this.

Edit: I have tried to locate your order but I am unable to find anything on the date you listed as the date of experience. If you can please provide some additional details so that I can try and get to the bottom of this?

I have also had a look at the email log and I cannot see multiple email review requests in a week. All the review requests were sent as setup, 1 email is sent 7 days after orders are marked as complete and there are logs of emails being sent 7 days after that if no action was made on the first email with a total of 2 review requests over a 2 week period.

Unfortunately, without more detail, I am unable to investigate any further or verify any of this.

5぀星のうち5の評䟡

Amazing service

Amazing service. Arrived super fast and packaged incredibly well. Definitely ordering again, and again haha

2024幎8月1日
自発的なレビュヌ
Cactocereus Ltd t/a Trichocereus UK ロゎ

Cactocereus Ltd t/a Trichocereus UK からの回答

Thanks for the feedback pal, I really appreciate it and I am glad your bridge army is going strong :-)

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