From day I placed order for a ring I had issues with delivery address. Told lady in question they had my wrong address. Asked her to amend it. Rang up two days later to check on order but was told it... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Decided to take advantage of 60% off and treat myself to the 6ct trilogy ring...never really been a fan of emerald cut diamonds but the colour and fire of the ring has changed my mind. Slightly smalle... もっと見る
Beautiful set of earrings at a fantastic price, plus I was lucky enough to have a free gift! Arrived really quickly from purchase and packaging was nice and secure.
Manufactured diamonds, but having said that, a beautiful item of jewellery. Received in no time at all ! Good value for money, looks good. I like the free jewellery cleaner.
企業情報
当該企業による記述
The Allure Of Diamonds Without The Price
連絡先
Unit 4, Del Guerra Court, Gelligron Industrial Estate, CF39 8ES, Tonyrefail, 英国
- 0333 043 5000
- service@trudiamonds.com
- www.trudiamonds.co.uk
4.7
優良
3572件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really quick and helpful customer…
Really quick and helpful customer service. I thought I made a mistake when ordering. Despite the order having been sent they told me just to return it no problem. However in the end my daughter loved the earrings so we kept them. Would certainly recommend Tru Diamonds. Thank you.
2026年7月22日
自発的なレビュー
Its a beautiful ring but a much smaller…
Its a beautiful ring but a much smaller centre stone than i expected - I find it hard to agree its 4 carat ? more like a 2, given i already have a 4 in another ring.
Never mind, am just a bit disappointed.
2026年7月17日
Quickly received
Quickly received. Stone is a bit big as it looked smaller on finger on website. Still a lovely looking ring tho. Size is perfect. Thank you.
2026年7月17日
I have recieved the 2nd ring purchased…
I have recieved the 2nd ring purchased from tru diamonds absolutely beautiful, well-made jewellery. Packaged well when arrive. Thank you.
2026年7月13日
The Gala Event Ring is of high quality…
The Gala Event Ring is of high quality and is lovely to look at. The first day I wore it someone complimented it. Delivery was good and within specified time period.
Very happy with my purchase.
2026年7月17日
Beautiful ring
Beautiful ring. Great pricing. Delivery not the quickest but each is made to order and it does state 14-21days delivery.
2026年7月17日
Easy to buy from and the ring I bought…Amazing
Easy to buy from and the ring I bought a few weeks ago is gorgeous. I cant wait for my latest one to arrive.
2026年7月16日
Extremely pleased
choice of items available
plenty of sizes
speedy delivery
helpful sizing chart
beautiful items
2026年7月15日
Still waiting for my order received
Still waiting for my order, didn't take this long for my engagement ring 😒 good job I am not getting married until next year. Might have it by then, don't know what takes them so long. Also the sizings are alot smaller than I thought. Tru diamonds have contacted me today to say that they have looked into my query and have found that Royal Mail have actually delivered the parcel on the 15th July, however they did not inform me in any way that this had been done. Tru diamonds have been very helpful regarding this and took the time out to contact me personally. My query has been resolved quickly and professionally.
2026年7月13日
TruDiamonds からの回答
Dear Margret,
Thank you so much for taking the time to update your review.
We're really pleased we were able to get everything resolved and confirm that your parcel had been safely delivered. We completely understand how frustrating the situation was, especially with no notification from Royal Mail, and we appreciate your patience while we looked into it.
It was a pleasure speaking with you, and we're grateful for your kind words about our customer service. If you need any help with the sizing or have any questions in the future, please don't hesitate to get in touch—we'll always be happy to help.
We hope you enjoy your jewellery, and thank you again for updating your review. It really means a lot to us.
Kind regards,
O’Rene White
Customer Care Manager
The ring is beautiful but it’s a bit…
The ring is beautiful but it’s a bit bigger fitting and slips off to easily. Delivery was spot on.
2026年7月14日
Beautiful jewellery
I have bought 3 rings and 2 pairs of earrings and I am very pleased with them all. The quality is great and lots of my friends have commented on how beautiful they are. Customer Services are good and very helpful when I have contacted them. I would highly recommend this company.
2026年7月13日
Very pleased with my purchase will…
Very pleased with my purchase will certainly buy again
2026年7月13日
Beautiful diamond tennis bracelet
Beautiful diamond tennis bracelet. Our daughter will love it for her 18th.
Delivered promptly too.
2026年7月13日
Excellent service but a little slow…
Excellent service but a little slow with it being posted
2026年7月13日
Beautiful well happy with ring
2026年7月13日
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