Truffleshuffle レビュー 

Jaedon was absolutely amazing!!! The first parcel didn't arrive and when I said it was for my daughters birthday - he made sure ahe got her present for her actual birthday!
Amazing company , went above and beyond!!!

Sent the wrong thing. Ordered a cross body bag with alien from Toy Story on, and got sent a backpack with with the same character from. I wouldn’t be too bothered if it was for me but it was a present for my wife for her birthday. Very dissapointed

Got some more gilmore girls pins got 1 dupe and 3 new ones, they are amazing so well made and such fun designs i will be back thanks as always to my favourite website ever!

I was a little hesitant about using a site I hadn't ordered from before but I took a gamble and I've ordered a few items over the years (mostly Snoopy and Lord of the Rings stuff) and thus far I haven't been disappointed.

The quality of the products is always amazing. I've ordered a few knitted cardigans for work (as an SEN teacher, the non-verbal kids particularly loved the Wallace & Gromit one) and got phenomenal discounts on them but I will say buy quick because items sell out fast (I'm a 2XL so I need to buy quick) - plus, the sweets in the parcels are a nice, personal touch.

I've had problems with only 3 items and the customer service team can't move fast enough to help me; new items are sent with prepaid return labels in them and nothing is ever a problem for the Truffle Shuffle gang.

Delivery speeds are amazing (I always select Amazon shipping) and orders are packed well whilst the majority of packing materials are recyclable.

Overall, I'd recommend. 🤘🤘🤘

DPD lost my order for weeks.. I contacted customer services and they said they’d look into it.
Didn’t expect much.. parcel then turned up 😱
It looked like DPD had destroyed it.. the box was wet.. but all the stuff inside survived thankfully it was all plastic packed.
Was not happy that it went missing but can’t complain, got what I ordered and customer services actually helped. 👍☺️

Brought a pair of goonies pjs. £29.99
Completely faded, lost their shape too. It’s like they’ve come from primark.
Very expensive, bad quality!!

Super fast delivery regular updates item was as perfect as it looked on the site absolutely happy

I used to buy the t-shirts consistently about 8 years ago. I have about 20 t-shirts of theirs in my wardrobe. The customer service was exceptional and the clothes were great quality. I placed an order recently and the quality had significantly dipped in both the clothing and the customer service. Zero response to my email about the lack of quality in the t-shirts I bought, and they are not cheap. Such a shame, but I will never shop with them again.

Truffle shuffle is great to order from, the items are wonderful quality and if there are any issues they are so helpful in getting it resolved. I ordered some lounge pants for my wife for our anniversary when they were low in stock when they arrived they were unfortunately damaged. I emailed support and they immediately dispatched a new pair before they were sold out which we received the next day, and sent a prepaid label to send the damaged ones back. Brilliant service and would definitely shop again.

Highly recommend reading other negative experiences before ordering anything. Poor quality of products and very poor customer service. The owner Patrick Robert Charles Wood is very challenging to deal with if anything goes wrong with your order and that's being polite.

UPDATE: Expect Patrick Robert Charles Wood to reply to my review with fabricated stories. He has thrown a tantrum because he can't claim on his insurance policy. After all, I will not cooperate with his stories.

Ordered a Wallace and gromit cardigan for my boyfriend for Christmas which sadly wasn't quite right. Unfortunately it had sold out in all other sizes so I asked for an exchange, the team got back to me promptly and sent it right out. Good customer service, sufficient and speedy delivery and great selection of items, already eyeing up my next purchase.

I ordered lounge pants for the whole family. We are all delighted - funky great designs, really comfy, quality material, amazingly fast delivery, and impeccable customer service when I called with a query. We will be back! Highly recommended.

My order was left in an unsafe place by the delivery company- unfortunately by the time I had gotten home it was no longer there.
Truffle shuffle were quick to respond and resolve the issue, Christmas presents arrived the next day with a different delivery company that delivered it to my front door. Excellent customer service and support! Thank you so much.

We had been let down by another company, who had terrible tracking & no movement with our order, so we cancelled with them. That's where Truffle Shuffle came in & saved the day, they had exactly what we needed & at roughly the same price with 24hr delivery, & they posted out the same day as ordered. I wasn't expecting our item to arrive until Monday morning, as the order was placed on Friday morning, but no we received Royal mail tracking, which confirmed that we would get it on Saturday, which we did.

So a HUGE Thank You Truffle Shuffle, you came through where others let us down, & our daughter will get a surprise for Christmas she won't be expecting.

So I would HIGHLY RECOMMEND Truffle Shuffle to anyone.

Never had any issues with any orders or products.
Love this shop thank you 🤩 😍😍

First time ordering from truffleshuffle website. I ordered the Disney fantasia loungefly sorcerer hat cross body bag, delivery was quick and customer service was great, unfortunately my first order turned up faulty, emailed straight away and customer service was excellent, they went above and beyond and sent me out a replacement within 2 days, on receiving the second delivery the bag arrived in amazing condition and very well packaged & wrapped for protection as like the first delivery was.
Really happy with the customer service I received and the small gesture of sweets in package 🍬 Thankyou so much absolutely love the bag 🥰
Highly recommend truffleshuffle,
I will be returning for future orders! Thanks ☺️ ❤️❤️

Absolutely fantastic experience. Took too long to get the email for 10% off my first order - and it went straight to my spam folder. However, the quality of the items I purchased are superb. I ordered on a Saturday night and they were delivered on Monday. Will definitely be using this website in the future!

Great company. Whenever I order it always arrives quick and quality is good. When I've had to make returns they've issued money back quickly and the customer service is always helpful and easy.

If you live anywhere else than the UK don't order from this site.
They have international shipping but it's pretty bad. I ended up paying 3 times the price of my order in delivery fees for a beat up package. I don't recommend.

Really great merch, very nostalgic 😃