I never heard of “Underu” company before as a Hugo Boss trainers I liked came up on my FB… I’ve checked if the company is legit in Google + Trustpilot and made a purchase in the morning on 5th of... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy to navigate web page, competitive prices with delivery to Channel Islands. Any queries dealt with promptly and politely, giving confidence you're not being scammed. Have used this site for year... もっと見る
企業が回答しました
Couldn’t fault this company’s service, the delivery time was superb! I ordered yesterday and received today. My only reservation would be I ordered Calvin klein boxers (I already have the same ones or... もっと見る
I was agreeably impressed with the quality of the shorts… everyone looks at me in the street and I wear them with confidence. I usually wear my shorts small but this one gave me an extra space between... もっと見る
企業情報
当該企業による記述
UnderU Specialise in Mens Designer Underwear, Clothing, Swimwear and Accessories. At UnderU we stock a wide range of top Designers such as Calvin Klein, Dolce & Gabbana, HOM and Versace to name just a few. We currently have over 40 leading brands stocked. We supply a large range of Men's Briefs, Boxer Trunks, Boxer briefs, Jockstraps and Boxer shorts. Visit us at - https://www.underu.com
連絡先
Unit 8C Hadham Industrial Estate, SG112DY, Herts, 英国
- 01920438002
- customerservices@underu.com
- www.underu.com
4.6
優良
972件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
UNDERU からの回答
Hi Muhammad,
We're so happy to hear that you had an amazing experience, and we appreciate your positive feedback regarding our services. Thank you so much!
We look forward to hearing from you again soon.
Kind regards,
Natalie @ UnderU
Quality underwear and quick delivery
2025年6月2日
UNDERU からの回答
Hi Michael,
Many thanks for rating our service 5-stars. We are very happy to hear that you received quality underwear so quickly!
Thank you for your positive feedback and for choosing our products, and we hope to hear from you again soon.
Best wishes,
Natalie @ UnderU
UNDERU からの回答
Hi Richard,
Many thanks for rating our service 5-stars! We're happy to hear that you consider our product great and that you appreciate the excellent value for money and the delivery service.
We look forward to hearing from you again in the near future!
Kind regards,
Natalie
UnderU
UNDERU からの回答
Hi Adam,
Thank you for your kind 5-star review. We are thrilled to hear that you enjoyed our service and speedy delivery.
We really do appreciate your feedback, and look forward to hearing from you again soon!
Best wishes,
Natalie
UnderU Customer Service Team
Fantastic customer service.
I had a problem with some swim shorts I purchased, I spoke to Natalie at the company, she helped me straight away, she is an absolute professional!
I would definitely recommend them to anyone, great range of products and fantastic customer service.
2025年5月19日
自発的なレビュー
UNDERU からの回答
Hi Peter,
Thank you so much for your lovely 5-star review, your kindness means a lot to myself and and team.
I am glad that you enjoyed our products and service. We are pleased that we could swiftly assist you with the faulty swim shorts.
Many thanks for your recommendation and we look forward to hearing from you again in the future.
Warm wishes,
Natalie
UnderU
UNDERU からの回答
Hi Pete,
We appreciate your positive feedback and are so glad that you received your quality product quickly.
Thank you so much for your support, and we look forward to hearing from you again in the near future!
Best wishes,
Natalie
UnderU
Quick efficient service
Quick efficient service. Unfortunately an incorrect size had been sent. A returns label was sent immediately and the correct sized item posted out. Brilliant!
2025年5月30日
UNDERU からの回答
Hi Brent,
It was lovely speaking to your yesterday. We regret that an incorrect size was initially sent, but we're happy we could resolve it quickly by sending a returns label and the correct item.
Thank you for taking the time to give us your feedback, and we look forward to hearing from you again soon!
Kind regards,
Natalie
UnderU Customer Service Team
UNDERU からの回答
Hi Maggie,
We appreciate you taking the time to leave us such a fantastic review!
We are so pleased to hear that you received quick service and well-packed items. I will pass your appreciation on to the warehouse team!
Many thanks once again, and we look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU Customer Service Team
UNDERU からの回答
Hi Shane,
We appreciate your positive feedback and continued support.
Thank you for rating our service 5-stars, and we look forward to hearing from you again in the near future!
Warm wishes,
Natalie
UnderU
Love the product
Love the product. Delivery a bit pricey especially when it didn’t come in the day it said
2025年5月27日
UNDERU からの回答
Hi Caroline,
Thank you for you kind review. We are so pleased to hear that you love the product received.
We certainly will take on board your comment regarding the delivery fee, and thank you for letting us know that you feel that this cost is a little pricey.
The £5.95 standard delivery is applied to all orders under £60.00 and free for all orders above this threshold. This fee covers some of the Royal Mail delivery cost, packaging, labels etc. We cover the rest of this fee ourselves.
We would love to be able to offer the delivery fee at a lower cost; however, as a small independent company, this regretfully isn't easy.
I can see that your standard delivery order was posted to you using Royal Mail's tracked 24 service within 1 working day of the order being received. This is standard for all our standard orders. I can see that is took Royal Mail a further 48 hours to deliver the order to you. I hope that this shows that delivery was a swift as we could manage for this order.
Once again thank you for providing your feedback, it really helps us to provide the best possible service. We hope to hear from you again soon!
Kindest regards,
Natalie
UnderU Customer Service Team
Met all expectations
Products as described, dispatched and delivered quickly. Good value in sale.
2025年5月22日
UNDERU からの回答
Hi there,
We appreciate your 5-star review! We're happy to hear that you received your order quickly and found great value in our sale.
Many thanks for your kind feedback, and we look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU Customer Service Team
Very happy quality spot on will use you…
Very happy quality spot on will use you again thank you
2025年5月23日
UNDERU からの回答
Hi there,
We are so very happy to hear how pleased you are with the quality of our products!
Thank you for your positive feedback, and we look forward to hearing from you again soon.
Best wishes,
Natalie
UnderU
UNDERU からの回答
Dear Michael,
We appreciate you taking the time to leave us a review. We're so pleased to hear that you enjoyed our service. Thank you for rating us 5 stars!
We look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU
UNDERU からの回答
Hi Les,
We are so very happy to hear you received your order quickly and that you're pleased with the quality. Our small team appreciate that you have rated your experience with us 5-stars!
Many thanks for your feedback, and we hope to hear from you again in the near future.
Best wishes,
Natalie
UnderU Customer Service Team
Good selection of products at really…
Good selection of products at really good prices. Web site is very easy to navigate. Ordering and delivery of products are very quick. Great service.
2025年5月12日
UNDERU からの回答
Thank you for your kind words. We appreciate your feedback and are thrilled to hear that you had a positive experience with our products, website & service.
Many thanks for rating our service 5-stars, and I look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU
Brilliant service
Easy to navigate web page, competitive prices with delivery to Channel Islands. Any queries dealt with promptly and politely, giving confidence you're not being scammed. Have used this site for years and highly recommend it.
2025年5月15日
自発的なレビュー
UNDERU からの回答
Hi Sol,
Thank you for your kind words and for taking the time to share your positive experience.
We appreciate your feedback and are glad to hear that you find our website easy to use, our prices competitive, and our customer service helpful.
We really do value your continued support, and we look forward to hearing from you again soon!
Kindest regards,
Natalie
UnderU
UNDERU からの回答
Hi David,
Thank you for your kind words! We're thrilled to hear how much you appreciate the value and quality of our products.
Many thanks for taking the time to give us your feedback, and we look forward to hearing from you again in the future!
Best wishes,
Natalie
UnderU Customer Service Team
UNDERU からの回答
Hi Damian,
We appreciate your kind words and are thrilled to hear about your positive experience with our service - as a small team, it really does mean a lot!
Thank you for taking the time to leave a review, and we look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU Customer Service Team
Value purchase
Value purchase, fast delivery, a good place to find an underwear. Reasonably priced
2025年4月28日
UNDERU からの回答
Hi there,
We appreciate your kind words and are thrilled to hear you found our underwear selection to be both valuable and reasonably priced!
Thank you for taking the time to leave us such a kind review, and we look forward to hearing from you again soon.
Kindest regards,
Natalie
UnderU Customer Service Team
Good products at great value too
Used the company many times before, value for money, and prompt delivery at well wrapped, not giving any clue inside the box. Recommended seller
2025年5月2日
UNDERU からの回答
Hi Alan,
Thank you so much for your kind words and for taking the time to share your feedback. We're glad to hear that you've had positive experiences with our service and would recommend us to others.
We very much look forward to hearing from you again in the future!
Kind regards,
Natalie
UnderU
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