visited the Boston store, I personally have never needed to look for a carpet myself so was feeling quite anxious about the visit. As soon as I arrived I was greeted by team members, I approached the... もっと見る
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Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pic... もっと見る
企業が回答しました
I’m genuinely delighted with the service I received from United Carpets, and I want to express my appreciation for the care, professionalism, and attention to detail they brought to every part of... もっと見る
From the moment we entered the store in Boston, Lincolnshire, all staff were welcoming and super friendly. CHRIS looked after us, utterly helpful, professional and excellent sense of humour whilst do... もっと見る
企業が回答しました
企業情報
当該企業による記述
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
当該企業による記述
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
連絡先
45 Main Ridge East, PE21 6ST, Boston, 英国
- 01205 358700
4.7
優良
339件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 99％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The fitters were rude
The fitters were rude, incompetent, left a ue hand print on the wall tiles abd cupboard, mess on the wa outside where they cleaned their tools. In mu opinion because I refused a silicone floor they hacked at the floor making it a complete mess. We had 2 previous almost identical flooring from UC&B in the same room and these fitters have turned the floor into a shambles. Shocking
2025年4月3日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Good afternoon, thank you for your review.
We are disappointed to hear that the independent fitters from out Boston store failed to meet your expectations.
We would like to hear more about your experience, please email cusomterservice@unitedcarpets.net at your earliest convenience and a member of our team will be in contact.
Kind Regards
The United Team
Very friendly staff
Very friendly staff, came over to offer help straight away each time and knowledgeable.
2025年5月3日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hello, thank you for taking the time to leave us a review!
We're so pleased to hear that our Boston store could meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future, take care!
Quality and service guaranteed
Great advice,helped me choose the right mattress for me.friendly,polite and very helpful staff, would recommend them personally. Previously also bought a carpet approx 8 years ago and it's still looking good
2025年3月23日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hello Lesley, thank you for taking the time to leave us a review!
We're so pleased to hear that our Boston store could meet your expectations and provide you with a 5 star service.
We hope that you love your new mattress, take care!
Great experience and very helpful…
Great experience and very helpful staff.
The person came for fitting was very good in his hand and professional.
2025年3月25日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hello Adeel, thank you for taking the time to leave us a review!
We're so pleased that our Boston store could meet your expectations and provide you with a great experience.
We hope that we can assist you again in the future, take care!
They made the experience for buying and…
They made the experience for buying and getting our carpet fitted a really easy process. When it came to have the carpet fitted the fitter respected our property, he was very professional, clean and polite, the finished product I was very very pleased I can not fault the sales team nor the fitter fitting and cleaning up after job, the carpet looks and feels amazing top marks to every one involved
2025年2月27日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hi Guy, thank you for leaving us such kind feedback!
Its so nice to hear that our Boston store could make your experience with us a really easy process. And the independent fitter was very clean, polite and professional.
We hope that you love your new carpet, and we hope to assist you again in the future, take care!
United Carpets & Beds - Boston からの回答
Hi Angelina, thank you for taking the time to leave us a review!
We're so pleased that our Boston store could meet your expectations and provide you with an all round excellent service.
We hope that we can assist you again in the future, take care!
Excellent service
Excellent service. Worked really hard and really fast, leaving my living room looking great. The staff in shop were really helpful and the guy who did the fitting was really fast and helpful.
I would hundred percent recommend this company and I will be using them again. Thank you guys.
2025年2月18日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hello Hayley, thank you for taking the time to leave us such a kind review!
We're so pleased that our Boston store could provide you with an excellent service and the independent fitter was very quick and efficient.
thanks again for the recommendation, we look forward to your next visit with us!
Excellent service
Excellent service , Chris explaining about flooring, huge range to choose from , beds guided us into the best one to suit our needs , knowledgeable professional thoughtful ,Mat came to measure for new flooring knowledgeable professional excellent service, Craig finalised flooring very helpful kind professional.
A great team
Raymond
2025年3月12日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hi Raymond, thank you for taking the time to leave us a review!
Its great to hear that our Boston store could make your experience with us an excellent one. We hope that you love your new flooring and hopefully we will see you again in the future, take care!
Disappointed & Shocking
1. Will it help ? No.
2. Will the damage be sorted? No
3. Do you really care ? No
However over two visits you have managed to waste a whole day, not told the truth, damaged my front door, ripped brand newly hung wallpaper, marked a newly painted ceiling, and the carpet threshold still fitted right even after the second visit. But you know what you won’t taken accountability and the fitter isn’t employed by us. But you still sent brand new creased carpet which resulted in me having to have the central heating in full blast and a calor fire lifted upstairs and left on to apparently decrease it. This is genuine not simply a moan, all fact so please feel free to come and for yourselves. Oh and the charges were also incorrect. So overall a terrible experience!
They now respond saying I should contact customer services if I’m not happy! How about you email me on…(very convenient the site doesn’t except email ad) so I’m sure if wanted to really have some interest you could call the Boston office and figure out who I am, what has gone wrong and arrange to come view the damage and listen to facts
2025年1月6日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hi,
Thankyou for taking the time to leave us a review.
We are disappointed to hear about your experience if you have any further information please email customerservice@unitedcarpets.net and the team will be able to look into this for you.
Kind regards
The United Team
Great service everytime.
2025年2月1日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hi Emma, thank you for leaving such a high rating! We're so pleases that our Boston store could meet your expectations.
Great service and quality
Great price and good quality products, staff didn’t pester us to buy more expensive products. Fitting of carpet and laminate flooring were done to a great standard and they were very friendly
2025年3月14日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hello Vic, thank you for taking the time to leave us a review!
We're so pleased that our Boston store could meet your expectations and provide you with such a positive service.
We hope that you love your new laminate flooring and carpet, and we hope to see you again in the future, take care!
I think I've been here about 4 or 5 times...
I think I've been here about 4 or 5 times now. Every time walked out with exactly what I need at a great price to! I always like to shop around usually but I've given up on that now since its much easier just to come here and get what I need. Quality, service, fitting and selection can't be beat anywhere else.
2025年3月11日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hi Damean, thank you for taking the time to share with us how our Boston store did!
We're so pleased that they could meet your expectations and provide you with a great service, helping you find exactly what you needed.
We look forward to your next visit with us, take care!
Very good Double bed and single beds as…
Very good Double bed and single beds as well as all mattresses
2025年2月27日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hi Hamid, thank you for taking the time to leave us a review!
We're so glad to hear that you're pleased with your new bed and mattress.
We hope to see you again in the future, take care!
United Carpets & Beds - Boston からの回答
Hello Adrian, thank you for taking the time to share with us how our Boston store did!
We're so pleased they was able to provide you with a friendly, positive experience.
We hope you love your new carpets, and hopefully we will see you again in the future.
Excellent service good quality …
Excellent service good quality product every one polite few marks left on walls but nothing that can't be sorted
2025年2月6日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hi Paula, thank you for taking the time to leave us a review!
We're so glad our Boston store could provide you with an excellent service with good quality products.
We hope to see you again in the future, take care!
United Carpets & Beds - Boston からの回答
Hi Michael, thank you for taking the time to share with us how our Boston store did! We're so glad they can continue to meet your expectations and provide you with a positive service.
We hope to see you again in the future, take care!
Great experience!!
We went in looking to get a whole house carpeted. Craig was very helpful and knowledgeable about what type of carpet I would need. He went above and beyond with his help and got me booked in for the fitting very soon. I will definitely be using this store again in the future. Thank you so much Craig.
2025年2月20日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hi Rachel, thank you for taking the time to leave us a review!
its a pleasure to hear that our Boston store could help you find the right carpet best suited for you and your home.
We look forward to your next visit with us take care!
Excellent service from in-store and to…
Excellent service from in-store and to the fitting of our carpet. Everyone is so helpful and contientous, will recommend to all our family and friends.
Norman and Julie shed
2025年2月14日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hi Norman, thank you for taking the time to leave us a review!
We're so glad to hear you recieved an excellent service from our Boston store and independent fitters.
We hope you love your new carpet!
Laminate Herring Bone Flooring
Very helpful without being pushy. Had the flooring I was looking for and was willing to store it until I was ready to have it fitted.
2024年11月7日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hello Kevin, thank you for taking the time to leave us a review!
We're so glad you was able to find the right flooring for you and your home while in our Boston store. We hope you love your new laminate once its been fitted, and we hope to see you again in the future!
Lots of helpful advice
Lots of helpful advice in store went above and beyond with helpful advise, the delivery personnel were pleasant, respectful at all times
Delivery was quick.
Very pleased with purchase, will buy again in the near future.
2025年1月6日
自発的なレビュー
United Carpets & Beds - Boston からの回答
Hi Daniel, thank you for taking the time to leave us a review! its great to hear that our Boston store could exceed your expectations and go above and beyond!
We look forward to your next visit with us, take care!
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