United Carpets & Beds - Cannock レビュー 

121
TrustScore 5段階評価の4.5

4.7

A5 Watling Street, WS11 0BN Cannock, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We've re-carpeted two houses with this branch of United Carpets, their staff are exceptional. There's plenty of help in-store - especially in an emergency - and every fitter we've come across has been... もっと見る

企業が回答しました

5つ星のうち3の評価

We are really happy with our new fluffy carpet! Unfortunately the fitting service let the experience down a little bit. We made the mistake of booking our fitting service on a Friday afternoon so the... もっと見る

企業が回答しました

5つ星のうち5の評価

Very friendly and welcoming, will definitely be going back, charlotte the lady behind the desk was very helpful with all our questions and when the fitters came out they did a great job

企業が回答しました

5つ星のうち5の評価

Always easy to choose a carpet with United, staff were all professional and was no pressure to buy, was easy to arrange someone to come and measure and was all fitted within a timescale to suit me. We... もっと見る

企業が回答しました


企業情報

  1. カーペット店
  2. 寝室家具店
  3. 床材店
  4. 家具店
  5. リビングルーム用家具の店
  6. マットレス専門店

当該企業による記述

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

当該企業による記述

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

連絡先

4.7

優良

TrustScore 5段階評価の4.5

121件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 97%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(121)

過去12か月のレビュー数: 1,916

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

5 star service

Been into your store today and even with limited power and no computers Ryan and Charl looked after me there knowledge and customer service even on a challenging day where calm and caring definitely recommend anyone looking for flooring or beds to pop in and see them

2026年8月4日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi James, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Cannock store.

Thank you so much for the recommendation. We hope to assist you again in the future.

5つ星のうち5の評価

Exceptional staff

We've re-carpeted two houses with this branch of United Carpets, their staff are exceptional. There's plenty of help in-store - especially in an emergency - and every fitter we've come across has been brilliant too. The prices are great. Wouldn't go anywhere else.

2026年8月2日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi, thank you for taking the time to leave a review.

Its great to hear that our Cannock store could meet your expectations and provide you with an exceptional 5 star service throughout.

We're so pleased that you're happy with the finished results of your carpets! We look forward to assisting you again in the future.

5つ星のうち5の評価

Very friendly and welcoming

Very friendly and welcoming, will definitely be going back, charlotte the lady behind the desk was very helpful with all our questions and when the fitters came out they did a great job

2026年7月31日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Andy, thank you for taking the time to leave a review.

Its great to hear that our Cannock store could meet your expectations and provide you with a 5 star service from start to finish.

We're so pleased that you're happy with the finished results of your carpets! We hope to assist you again in the future.

5つ星のうち5の評価

Very happy with carpets

Very happy with carpets , staff in Bridgtown shop very helpful. Fitters arrived on time, quick and efficient. Thanks again.

2026年6月22日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Rosemary, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Cannock store.

Thank you so much for the recommendation. We hope to assist you again in the future.

5つ星のうち5の評価

Fantastic service from the girls in the…

Fantastic service from the girls in the show room to the fantastic fitters that came out and fitted my new carpet over all excellent service would highly recommend them

2026年7月6日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Matthew, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Cannock store could meet your expectations and provide you with a fantastic 5 star service.

We're so pleased that you're happy with the finished results of your carpets.

We hope to assist you again in the future! Take care.

5つ星のうち5の評価

Very good company

l was very impressed with the guy who sold me my single bed he was fantastic guy.from start to the delivery men who were very pleasant. l certainly would go to united carpets again.

2026年6月15日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Dawn, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Cannock store.

Thank you so much for the recommendation. We look forward to assisting you again in the future.

5つ星のうち5の評価

Helpful polite staff

Helpful polite staff, efficient and knowledgeable. Recommended a carpet fitter who was excellent. From ordering to fitting was one week. Excellent service, thank you.

2026年6月10日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Valerie, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Cannock store.

Thank you so much for the recommendation. We hope to assist you again in the future.

5つ星のうち5の評価

Went above and beyond

Went above and beyond, very easy experience , staff very helpful , recommend to anyone .

2026年7月2日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Paul, thank you so much for taking the time to leave a review.

Its great to hear that our Cannock store was able to go above and beyond to ensure that your expectations were met.

We're so pleased that the team could make your experience an easy one. Thank you again for your recommendation!

5つ星のうち5の評価

Great company and great quality flooring

Always easy to choose a carpet with United, staff were all professional and was no pressure to buy, was easy to arrange someone to come and measure and was all fitted within a timescale to suit me. Well done Cannock United Carpets lovely staff, who were helpful and listened to my needs. Thank you a great service and price, really wouldn't use any where else.

2026年4月27日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Cheryl, thank you for your fantastic review.

We're delighted to hear that you've once again had a great experience with our Cannock store. Providing a relaxed, no-pressure service while helping customers find the perfect carpet is exactly what we aim for, so it's wonderful to know our team listened to your needs and made the whole process straightforward from measuring through to fitting.

Your kind words about our staff, service, and value for money mean a great deal to us. Thank you for your continued trust and loyalty – we truly appreciate your support and are thrilled that you wouldn't go anywhere else.

We look forward to helping you again in the future. Take care.

5つ星のうち5の評価

Great customer service

My daughter had nearly £2,000 worth of Herringbone vinyl fitted throughout her apartment by United Carpets, Cannock. The fitter did a good job until it came to sealing the edges against the skirting board; he made a mess of it! I complained to the lovely lady on reception at the store and they have done everything they could to sort it and make sure we were happy.
Although the problem was not ideal I understand problems happen and I think the way United acted sorting it out deserves credit.
Would definitely recommend this company.
My daughter now loves her new flooring and is happy😁

2026年5月18日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Kel, thank you for taking the time to leave a review.

We're so pleased that our Cannock store could meet your daughters expectations and provide her with a 5 star service throughout.

We're so pleased that she's happy with the finished results of her vinyl!

We hope to assist her again in the future. Take care!

5つ星のうち1の評価

Will never set foot in there again!

JUsed to rely on United, but after this experience, never again. Was quoted a price, went back the next day, and suddenly it was 20% higher. Staff just shrugged it off saying they ‘forgot.’ Completely unacceptable service

*Edit* yes it was a roll end and the staff agreed to match the roll end price if it sold. I would rather use the worlds worst 2nd hand flooring than support your company again

2026年4月12日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Good afternoon Danny, thank you for taking the time to leave feedback.

We're sorry to hear that your experience with our Cannock store did not meet your expectations. After speaking to the store I understand that when you first visited the store you had been quoted for a roll end you liked, however upon visiting again the roll end had since been purchased and therefore had to choose a different product.

The store would be more than happy to assist you with your next project.

Kind Regards
The United Team

5つ星のうち4の評価

In store service was second to none

In store service was second to none. Staff went above and beyond to assist me even arranging for carpet fitters to dismantle my existing bed ready for delivery of new one the following day. It would have been a 5* review had it not been for third party issues on taking delivery and putting together of new bed which has now got to be exchanged.

2026年3月20日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Pat, thank you so much for your kind feedback.

Its such a pleasure to hear that our Cannock store was able to go above and beyond to ensure that your expectations were met.

That said, we’re very sorry to hear about the issues you experienced with the delivery and assembly of your new bed. We’re glad to hear that an exchange is now being arranged, and we’ll do our best to ensure this is handled as smoothly and quickly as possible.

Thank you again for taking the time leave a review. Have a wonderful day.

5つ星のうち5の評価

Arrived on time 3 guys

Arrived on time 3 guys, fitted perfectly within 30 minutes. Large Lounge carpet.

2026年3月3日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hello Martin, thank you for taking the time to leave a review.

Its great to hear that you're happy with the service that you recieved from our Cannock store.

Thank you again for your recommendation. Take care.

5つ星のうち5の評価

I was shown everything i asked for and…

I was shown everything i asked for and the price was very reasonable. The fitters turned up when i was told they would and they did a great job. Would use again and recommend them

2026年2月16日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hello Nicola, thank you for taking the time to leave a review.

Its great to hear that you're happy with the service that you recieved from our Cannock store.

Thank you again for your recommendation. Take care.

5つ星のうち5の評価

Stairs and landing fitting1

The staff in the store were very helpful and friendly. We had to change the door grippers on the order prior to the fitting and this was not a problem. The fitter arrived at the time stated and discussed any issues with the process prior to the fitting.He was quick and did a quality job, was very friendly and helpful.

2026年2月16日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Thomas, thank you for taking the time to leave a review.

We're so glad that our Cannock store could meet your expectations and provide you with a 5 star service. We're so pleased that you're happy with the finished results.

We hope to assist you again in the future. Take care.

5つ星のうち5の評価

Amazing service from start to finish

Amazing service from start to finish. Told them my budget & found just what I was looking for, quick fitting, great product, price & overall service highly recommended!

2026年1月23日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Shirley, thank you for taking the time to leave a review.

We're so pleased that our Cannock store was able to provide you with an amazing service from start to finish, and were able to help you find exactly what you were looking for.

We hope to assist you again in the future. Take care.

5つ星のうち5の評価

Fantastic from start to finish the…

Fantastic from start to finish the fitter was brilliant too.

2026年1月30日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Annis, thank you for taking the time to leave a review.

We're so pleased to hear that you're happy with the service that you recieved from our Cannock store.

Thank you again for the recommendation. Take care.

5つ星のうち5の評価

Beautiful carpet

Beautiful carpet, lovely staff in store and excellent fitters. Thank you

2026年2月2日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi Jayne, thank you for taking the time to leave a review.

We're so pleased to hear that our Cannock store was able to meet your expectations and provide you with an excellent service throughout.

We're so pleased that you're happy with the finished results. We hope to assist you again soon!

5つ星のうち5の評価

Excellent customer service at the…

Excellent customer service at the Cannock branch family run, had an issue after ordering Eddie sorted it no problem or fuss. Thank you to you and the team.

2026年2月7日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hi, thank you for taking the time to leave feedback.

We're so pleased to hear that our Cannock store was able to meet your expectations and provide you with an excellent service with no issues.

We hope to assist you again in the future. Take care.

5つ星のうち5の評価

So helpful and friendly

So helpful! Squeezed us in for fitting at short notice and advised on colour of product to fit the room and it was perfect.

2025年12月19日
自発的なレビュー
United Carpets & Beds - Cannock ロゴ

United Carpets & Beds - Cannock からの回答

Hello, thank you for taking the time to leave a review.

Its great to hear that our Cannock store could make your experience with us a Positive one.

We hope to assist you again in the future, take care.

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