Selected stair carpet & underlay, very helpful staff but not pushy to get a sale. Carpet fitters were prompt to times given. Because of patterns on Carpet it made the job more difficult but matched up... もっと見る
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Great choice of carpets which suit our requirements! And price wise very reasonable! We know that from experience they ll do a great job fitting the carpet we ve just ordered and Carl dealt with our o... もっと見る
企業が回答しました
We had a great experience with Daz when choosing our new mattress. He was really friendly, knowledgeable, and took the time to explain everything without making us feel pressured. He listened to what... もっと見る
企業が回答しました
The fitter turned up unaware that I'd requested that he assesses my existing floorboards to see if i needed ply board before the laminate is fitted. Due to not being made aware of this, he was unabl... もっと見る
企業が回答しました
企業情報
当該企業による記述
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
当該企業による記述
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
連絡先
Units 4 & 5, Tradeworld, Rotherham Road, S62 6FP, Rotherham, 英国
- 01709 525666
4.5
優良
108件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 99％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
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One room was not leveled properly, unable to close door shut properly since
Most of the job was done on the day as planned, the workers tidied up afterwards on the day but unfortunately we can no longer close the second bedroom door since the flooring was done which was not case before with the old carpet.
2025年6月28日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Good afternoon Janet, thank you for taking the time to leave feedback.
We're pleased to hear that the independent fitters from our Rotherham store could fit your carpet as planned and tidy up afterwards for you.
Please do not hesitate to contact the store or email customerservice@unitedcarpets.net if you feel there is anything we can do to improve your experience.
Kind Regards
The United Team
Great service from Mark in-store
Great service from Mark in-store. He was extremely efficient and friendly making the process of ordering my flooring and arranging fitting too very easy.
2025年7月13日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hi Ann, thank you for taking the time to leave us a review!
We're so pleased that our Rotherham store could make your experience with us a great one, that was efficient and easy to arrange.
We hope to assist you again in the future, take care.
Very good. Would recommend.
Quick and easy to book appointments. Lovely employees in store and good quality laminate and carpet. Worth every penny.
2025年6月5日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hi Laura, thank you for contacting United carpets & Beds.
We're so pleased that our Rotherham store could meet your expectations and provide you with a 5 star service.
Thanks again for the recommendation, have a fantastic day.
First class service!
We picked the roll end carpet we liked, helped by your lovely staff. It was delivered for us the day after by 2 helpful and polite delivery men. We fitted the carpet ourselves and it looks really nice so we are more than pleased with the service we received throughout.
2025年5月25日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hi Lynn, thank you for taking the time to leave us a review!
its great to hear how our Rotherham store could provide you with a first class service.
Thanks again for the recommendation, we look forward to your next visit with us.
Good selection of carpets
Good selection of carpets. Competitively priced. Fitter arrived as per appointment. No issues. Good service
2025年6月18日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hi,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a positive experience with your recent carpet fitting and the overall service provided by our team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Rotherham
Julie was so helpful in helping choose…
Julie was so helpful in helping choose which mattress was best for us, fast order process and easy collection. Would recommend.
2025年6月10日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hello Alice, thank you for sharing how we did!
Its great to hear that Julie from our Rotherham store could help you find the right mattress for you and your home.
Thanks again for the recommendation, we hope to assist you again soon.
Very professional outfit 👌
really pleased with all my carpets and cushion flooring staff are really helpful and friendly wouldn't go anywhere else and the fitters are very professional too
2025年6月8日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hi Linda, thank you for taking the time to leave us feedback!
Its great to hear that our Rotherham store could meet your expectations and provide you with a 5 star service.
We hope you love your new carpets and vinyl, we hope to assist you on any projects you may have in the future!
Above and beyond to get it right.
We had a carpet fitted by United Carpets at Parkgate in Rotherham last Summer, but unfortunately it didn't sit flat on our stairs. I initially spoke with Julie in store, who was brilliant - she really listened and took proactive steps to resolve the issue. A fitter came out to assess and attempt to fix, but when that didn't work, it was agreed that the carpet needed to be replaced.
The first replacement was fitted in January, but unfortunately the problem persisted. Rachel in store then took over handling our complaint and was very professional, responsive and commited to helping us. We were put in touch with Jason who invited us to chose a different carpet altogether which was then fitted in February.
The issue turned out not to be due to any fault of workmanship or service but simply that the original carpet wasn't suitable for our stairs. We were really impressed with the company's commitment to making things right, and we're absolutlety thrilled with our new carpet.
2025年2月4日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Good afternoon Abi, thank you for taking the time to leave such honest feedback!
We're so pleased to hear that our Rotherham store ensured that your expectations were met and you was left a satisfied customer by the overall service you recieved from them.
We hope that you love your new carpet, and we hope to assist you again in the future, take care!
Brilliant experience from start to…
Brilliant experience from start to finish. Very helpful in store, prices really very reasonable and the fitters were absolutely brilliant! Couldn't fault at all and genuinely wouldn't go anywhere else now. Thank you!
2025年5月10日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Thank you for your kind words and your 5 star review.
Best wishes, all the team at United Carpets and Beds.
Was guided into buying a carpet and was…
Was guided into buying a carpet and was really happy with the carpet chosen! Carpet installation was quick and efficient.
2025年5月6日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hello Sameeha, thank you for taking the time to leave us a review!
We're so pleased to hear that our Rotherham store could meet your expectations and help you find the right carpet for you and your home.
We hope to assist you again in the future, take care!
Fantastic service and great prices
Fantastic service and great prices. Highly recommend these.
2025年4月9日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hello Neil, thank you for taking the time to leave us a review!
We're so pleased that our Rotherham store could meet your expectations and provide you with a fantastic service.
Thanks again for the recommendation, we hope to assist you again in the future!
Brilliant fitter very reasonable price
2025年3月25日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hi Stephanie, thank you for taking the time to leave us a review!
We're so pleased that our Rotherham store could meet your expectations and provide you with a positive service.
We hope to assist you again in the future, take care!
Easy process but fitters made a mess of…
Easy process but fitters made a mess of the flooring. Replies toncustomer service no reply back.
2025年4月4日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Good afternoon Anthony, thank you for taking the time to leave us a review!
We're disappointed to hear that the independent fitters from our Rotherham store didn't meet your expectations.
We would like to hear more about your experience, please email customerservice@unitedcarpets.net with your details and a member of our team will contact you.
Kind Regards
United Carpets
just my opinion
Absolutely rob your eyes out with the underlay!! Apart from that ok
2025年2月28日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hi Gavin, thank you for your feedback, I will ensure this is passed to our buying team who will take your review onboard.
Kind Regards
The United Team
Can highly recommend
Arrived on time was friendly and polite yet remained very professional great job. Can highly recommend
2024年12月20日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received professional service from the team and that you would recommend us.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Rotherham
Looking for carpets
Lovely staff very helpful.Polite and friendly
Not pushy and let you look around. Lovely clean and tidy store. 100% reccomend. Well pleased this store is excellant.
2025年1月23日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hi Teresa,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you and that you would recommend us.
We look forward to assisting you again soon.
All the best,
United Carpets and Beds Rotherham
United Carpets & Beds - Rotherham Clearance Store からの回答
Hi David, thank you for taking the time to leave us a review! We're so glad that our Rotherham store could meet your expectations.
Very good carpet job
2024年11月26日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hello Michelle, we're so happy to hear that you're pleased with your new carpet! Thank you so much for taking the time to share with us how our Rotherham store did.
From instore to the fitting of the…
From instore to the fitting of the carpet everything was good & efficient This is why we came back again as we knew the service would be very good
2024年12月6日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hi Fiona, thank you for taking the time to leave us a review! its great to hear that our Rotherham store provided you with a quick and efficient service, we hope you have a fantastic evening.
From visiting the store at Parkgate.we…
From visiting the store at Parkgate.we received excellent customer service. We only wanted a small piece. If vinyl flooring for our bathroom. No problem. The salesman even cut what we need off a larger remnant. It was delivered and fitted as though it was a large area. Fitted perfect and really pleased. We know where to come next time. Thankyou
2024年11月8日
自発的なレビュー
United Carpets & Beds - Rotherham Clearance Store からの回答
Hello Mr Kilner, thank you so much for taking the time to leave our Rotherham store feedback! we're so happy to hear they could meet your expectations and provide you with a positive service!
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