Exceptional service from beginning to end!! After a dreadful experience with a nearby supplier who I won’t mention I went to United Carpets and spoke with Aaron who was beyond helpful and knowledgeabl... もっと見る
企業が回答しました
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Living room carpet purchased, delivered promptly and fitters did an excellent job. Friendly helpful staff in the shop and confident friendly fitters. Would absolutely buy from you again Thankyou
企業が回答しました
Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reaso... もっと見る
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Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot.... もっと見る
企業が回答しました
企業情報
当該企業による記述
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
当該企業による記述
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
連絡先
3 Snowdonia Avenue, DN15 8NL, Scunthorpe, 英国
- 01724 282691
4.6
優良
160件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 99％に回答しています
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Scunthorpe branch
Aaron and Ian from the Scunthorpe branch went above and beyond for my partner and I. Super helpful throughout the whole process and extremely friendly and professional. Finished job looks gorgeous - they've made the experience of buying our first home so much easier and enjoyable!
2024年3月5日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Jessica,
Thankyou for leaving us a 5 star review.
We are happy to hear that Aaron and Ian went above and beyond to advise you on your first home purchase and deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Did a good job laying the carpet
Did a good job laying the carpet, was a bit disappointed that I had to pay extra for the doors to be shaved due to a thicker carpet than I had previously. Apart from that two good lads who did a grand job.
2024年1月12日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Kenneth,
Thankyou for leaving us a review.
All of your comments will be passed onto management for review of our service, however we are happy to hear that the fitting team was able to deliver great service in fitting your flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Amazing staff
2024年1月8日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Karen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with our expert sales team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Very professional and courteous vinyl…
Very professional and courteous vinyl fitted very well and quick.
2023年12月18日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Sheila,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a quick and efficient fitting experience with our fitting team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Definitely recommend this firm
I have used their services just b4 Xmas. They delivered on time & fitted carpet on time as promised. Lovely, experienced staff. Great discounted prices too.
2023年12月23日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Samina,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team at United Carpets & Beds Scunthorpe with delivery and fitting on time as well as a great price for your carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Poor customer service and poor advice…
Poor customer service and poor advice on floor coverings and underlay
2023年12月18日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Alison,
Thankyou for taking time to leave us a review.
We are disappointed to hear that your experience was not up to our usual high standard.
If you have any further information can you email aftersales@unitedcarpets.net where the team will be able to escalate this for you.
Once again, thankyou for taking time to leave us a review.
The United Team
Divan set with free delivery & assembly
Good quality divan set at a very reasonable price. I had to chase up a delivery date but got a quick and efficient response from Alison (Beds Office Manager). The delivery came on time, everything was well packaged, the assembly went smoothly and all was left clean & tidy. I highly recommend & would purchase from them again.
2023年12月16日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Sheryl,
Thankyou for leaving us a review.
We are happy to hear that you love your new divan set at a great price from United Carpets & Beds Scunthorpe.
All the team love to hear such great comments about our products and services and that you would recommend us!!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Not sure that we even got the same…
Not sure that we even got the same carpet that we ordered and paid for! Ordered carpets for a set must be fitted for date, all agreed with store manager, I called for an update weeks later only to be told that the carpet won't be ready until after the agreed date from when I ordered and paid for them. Then all of a sudden he called me back to say that he can get it from somewhere else, hence I don't think that it is the actual carpet that I ordered. Needed the carpets to be fitted so I now had no choice but to have them fitted.
Problem number two :-
The fitters didn't complete the fitting regarding the door bars and told me that they would let the shop know and that I should go back to the shop and they will sort it for me. When I went to see the manager he told me to go to wickes or B & Q and get some myself. (I had already paid for these and their fitting) but he also told me that their fitters do not fit the type required because it meant drilling the floor! I purchased the door bars and paid for them to be fitted. I am not impressed with the service that I received from United carpets and their fitters and after spending thousands and thousands of pounds fitting out my portfolio of houses I will never again purchase anything from United Carpets. 0 out 10
2023年11月24日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Peter,
Thankyou for taking time to leave us a review.
We are sorry to hear that your experience was not up to our usual high standard.
In regard to your carpet we have spoken to the store who had to get the Creswell carpet you ordered direct from the manufacturer so I can assure you this is the carpet you ordered.
Having spoken to the store they have advised that they couldn't fit the door bar as you have said due to having LVT on the other side not being fitted correctly so we wouldn't want to fit a door bar that isn't to our professional standard. The door bar you would require we unfortunately don't stock and would need drilling into your LVT.
If you have any further information please email us at aftersales@unitedcarpets.net
Once again thankyou for taking time to leave us a review.
The United Team
Great in store service
Great in store service. We asked about several types of carpeting and for quotes including fitting. They were incredibly accommodating and we had our carpet chosen and fitted within the week. The guys fitting were really good with our busy household and we really couldn't be happier
2023年12月21日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Diane,
Thankyou for leaving us a 5 star review.
We are delighted to hear that our expert sales team was able to advise you on the best carpet for you and then give you a quick and efficient service by being fitted within the week.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Fantastic service from start to finish…
Fantastic service from start to finish professional people
2023年11月6日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Robert,
Thankyou for leaving us a 5 star review.
All the team love hearing such positive comments about our professional service.
We look forward to seeing you again soon.
All the best,
United Carpets & Beds Scunthorpe
Great carpets
The staff were very welcoming and friendly. They were very knowledgeable and helpful. Couldn't have asked for more. Would highly recommend using this store
2023年12月5日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Diane,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with our expert sales team at United Carpets & Beds Scunthorpe.
We look forward to seeing you again soon.
All the best,
United Carpets & Beds Scunthorpe
We attended the shop in Scunthorpe and…
We attended the shop in Scunthorpe and the help we received and the advice given was 1st class. Carpet sorted in record breaking time. The fitting side was out of this world. A large heavy carpet and underlay fitted in a blink of an eye.
2023年11月29日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Gary,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had an excellent fitting and in-store experience. All the team love to hear such great comments about our products and services and that you received a quick and efficient service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Scunthorpe
Excellent service all round from the Scunthorpe store…
I recently bought some vinyl for my bathroom and en-suite. I very much appreciated the help I received in the Scunthorpe store when purchasing the customer service was exceptional. And I could not fault the time and care the fitter took when cutting and fitting the vinyl in two difficult rooms. I would definitely recommend to anyone. Thank you. Bev
2023年11月4日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you received exceptional service from the team at United Carpets & Beds Scunthorpe and that your fitting experience was great too. All the team love to hear such wonderful feedback about our service and that you would recommend us.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Scunthorpe
Great service from these guys
Great service from these guys. Had our hallway floor supplied and installed by United Carpets Scunthorpe, and recently had them back to do the lounge. Both jobs done well, good retail price for the materials and professional service from the fitters.
2023年11月9日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Roger,
Thankyou for leaving us a 5 star review. We are delighted that you had a great experience and have returned to shop with us for your new lounge flooring. All the team love to hear such great feedback about our products and services.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Scunthorpe
Great experience all round
Very helpful with purchase. They were very frienfly and advisory .The measuring and fitting went very smoothly and looks great .Our second purchase was over the phone we were very impressed first off and didnt feel the need to travel to the shop . Highly recommend hence 5 stars
2023年10月9日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Pat,
Thankyou for leaving us a 5 star review. We are delighted to hear that you have had a great in-store and fitting experience at United Carpets & Beds Scunthorpe.
All the team love hearing such wonderful feedback and that you had such a great experience you have returned again.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Scunthorpe
5* from purchase to fit
Lots of help when choosing a carpet at the Scunthorpe store. Good price. Fitters were excellent. Not an easy fit, being a stairs and landing with a tartan pattern but looks fab. A job very well done! 😊
2023年10月14日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Nichola,
Thankyou for leaving us a 5 star review. We are delighted to hear you had a great in-store and fitting experience. All the team love to hear such great feedback about our products and services.
We look forward to assisting you again.
All the best,
United Carpets & Beds Scunthorpe
There were a lot of different colours…
There were a lot of different colours and textures to choose from, the carpet we ordered came in good time and was fitted quickly. My only criticism is about the fitters as they seemed to spend alot if time on their phones and some of the language they used was not acceptable and I could hear them talking in the next room which needs to be addressed.
2023年9月12日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Teresa,
We appreciate you sharing your experience and I'm really sorry to hear that your fitting experience with us was not up to our normal high standards.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service- used twice in one month
Second time in a month we have used United carpets in Scunthorpe. Sales was great and very helpful with choosing the to carpet with me at the right price. Fitters first class - arrived when they said they would and did fantastic job. Excellent service and will definitely use again. Thanks
2023年9月22日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Helen,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
United Carpets & Beds - Scunthorpe からの回答
Hi,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Bathroom Carpet
Went to collect my carpet bought to go in my elderly mother's bathroom. Very helpful taking it out to the car.
Could have improved communication as carpet was delayed, but we were not told. Otherwise excellent.
2023年8月14日
自発的なレビュー
United Carpets & Beds - Scunthorpe からの回答
Hi Caroline
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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