United Welding Supplies Ltd からの回答

2024年6月14日 に更新

Hi Mr Brogan ,

Thank you for taking the time to leave us a review. We're pleased to hear that the ear plugs met your expectations and that you were satisfied with our communication and delivery process.

We appreciate your feedback regarding the email certification issue. We're currently working on resolving this to ensure our emails are properly certified and avoid being directed to junk mail in the future. Your patience and understanding in this matter are greatly appreciated.

Thank you again for your valuable feedback and for choosing our product. If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards
The UWS team

United Welding Supplies Ltd からの回答

2024年5月2日 に更新

We're truly sorry for the inconvenience you've experienced with your order. We understand how frustrating it is not to receive your order as expected. It's important to note that despite selecting the 'collect from branch' option, which unfortunately wasn't possible due to your delivery address being in Norway, we tried to reach out to discuss alternative arrangements. However, we understand that our attempts to contact you may not have been successful. Rest assured, we've processed a full refund for you. If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

United Welding Supplies Ltd からの回答

2024年5月2日

Appreciate the feedback! We're pleased you're happy with our speedy delivery and clear communication. We're here whenever you need us. Thanks again!

United Welding Supplies Ltd からの回答

2024年5月2日

Thanks for the thumbs-up! We're thrilled you're happy with our prices and delivery speed. Your satisfaction means everything to us. If you need anything else, just give us a shout. See you next time

United Welding Supplies Ltd からの回答

2024年5月2日

Thanks for the shout-out! We're glad you find our products offer good quality for the price. Anytime you need assistance, we're here to help. Looking forward to your next visit!

United Welding Supplies Ltd からの回答

2024年5月2日

Thank you for the 5-star review! We're delighted our drills met your needs. Your satisfaction is our priority. If you need anything else, just let us know. We look forward to serving you again!

United Welding Supplies Ltd からの回答

2024年5月2日

Hi Jason ,

Thank you for your 5 star review , we're glad we were able to promptly provide you with an upgraded alternative product and you received great customer service .

Kind Regards
Team UWS

United Welding Supplies Ltd からの回答

2024年3月19日

Thank you very much for your wonderful review! We're delighted to hear that you found our service to be excellent and that we offer everything you need for welding, whether it's for home use or industrial purposes. Providing a comprehensive range of welding equipment and accessories to meet our customers' needs is something we take pride in. Your recommendation means a lot to us, and we're grateful for your support. If you ever have any questions or need assistance with anything else, please feel free to reach out. We appreciate your business and look forward to serving you again!

United Welding Supplies Ltd からの回答

2024年3月19日

Thank you for your positive feedback! We're thrilled to hear that you found our service to be great and our prices to be competitive. Providing excellent service at an affordable price point is something we take great pride in. Your satisfaction is our priority, and we're grateful for your support. If there's anything else we can assist you with or if you have any suggestions for improvement, please don't hesitate to let us know. We look forward to serving you again in the future!

United Welding Supplies Ltd からの回答

2024年3月19日

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with both our product and service. Providing top-notch products and exceptional service is what we strive for, and we're delighted to have met your expectations. Your satisfaction is our utmost priority, and we truly appreciate your support. If you ever need anything else or have any further feedback to share, please feel free to reach out. We look forward to serving you again soon!

United Welding Supplies Ltd からの回答

2024年3月19日

Thank you for your glowing review! We're delighted to hear that you found our service to be first class and that you appreciated our promptness and excellent wrapping. Ensuring that our customers receive their orders promptly and in perfect condition is always our top priority. We truly appreciate your feedback and look forward to serving you again in the future. If you have any further comments or suggestions, please don't hesitate to let us know. Thank you for choosing us!

United Welding Supplies Ltd からの回答

2024年2月2日 に更新

Hi James,

Thank you for sharing your feedback, and I genuinely apologise for any confusion or frustration you've experienced . It's disheartening to learn that there was misinformation during your interaction with our sales team.

I want to assure you that ESAB Rogue machines, while manufactured in China, uphold our stringent quality standards. ESAB is globally recognised as a leading and reputable producer of welding equipment and consumables. Our commitment to excellence extends to dedicated training for our service engineers, ensuring they are well-equipped to assist with any concerns, provide guidance, and promptly address issues that may arise.

Your satisfaction is our priority, and if you are dissatisfied with your purchase, I encourage you to reach out to me directly. I will send you a private email to discuss your specific situation and explore options, including the possibility of a return.

Once again, I apologise for any inconvenience caused, and I appreciate your understanding as we work to resolve this matter to your satisfaction.

Kind Regards,
Sam

United Welding Supplies Ltd からの回答

2024年2月1日

Hi Robert,

Thank you for taking the time to share your positive experience with our product and delivery service! We're delighted to hear that you found our product to be great, and we appreciate your feedback on the fast delivery.

Our team works hard to ensure a seamless experience for our customers, and it's truly rewarding to know that our efforts have made a positive impact on your satisfaction.

If you have any further comments or suggestions, feel free to reach out. We look forward to serving you again in the future!

Best regards
The UWS team

United Welding Supplies Ltd からの回答

2024年2月1日

Hi Arturs,

Thank you for sharing your positive experience with our service! We're thrilled to hear that you received your order promptly and are satisfied with our delivery speed. Your recommendation to fellow buyers means a lot to us.

If there's anything specific you enjoyed about our service or if you have any suggestions for improvement, we'd love to hear them. Your feedback helps us continually enhance our customer experience.

We appreciate your support and look forward to serving you again in the future!

Best regards,
The UWS Team

United Welding Supplies Ltd からの回答

2024年2月1日

Hi,

We're thrilled to hear that your order was delivered promptly, and we were able to minimize downtime for you! Thank you for choosing us, and we're honoured to have earned your trust. Your satisfaction is our priority, and we look forward to serving you again in the future.

If there's anything specific you appreciated about your experience or if you have any suggestions for improvement, please feel free to let us know. We value your feedback and are committed to continually providing excellent service.

Best regards,
The UWS Team

United Welding Supplies Ltd からの回答

2024年2月1日

Hi Clifford,

Thank you for your positive feedback! We're delighted to hear that you found our prices competitive and the delivery prompt. Providing value and efficiency is at the core of what we do, and we're glad to have met your expectations.

If there's anything else we can assist you with or if you have any suggestions for improvement, please feel free to reach out. We appreciate your support and look forward to serving you again.

Best Regards
United Welding Supplies

United Welding Supplies Ltd からの回答

2023年11月14日

Thank you, Paul, for your wonderful feedback! We're thrilled to hear that you had a great experience with our sales staff and that your order was processed efficiently. It's fantastic to know that the welding rods were delivered to your premises as expected. If there's anything else you need in the future or if you have any specific requirements, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Regards, United Welding Supplies.

United Welding Supplies Ltd からの回答

2023年11月14日

Thank you for being a loyal customer and for sharing your positive experience with us! We're thrilled to hear that our fast delivery, extensive product selection, and competitive prices have consistently met your expectations. Your continued support means a lot to us. If there's ever anything specific you're looking for or if you have any feedback to share, please don't hesitate to reach out. We appreciate your trust in United Welding over the years, and we look forward to serving you for many more!

United Welding Supplies Ltd からの回答

2023年11月14日

We're delighted to hear that your item arrived promptly and was well-packed! Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience with our delivery service and packaging. If you ever have more orders or any questions in the future, feel free to reach out. Thank you for choosing us!

United Welding Supplies Ltd からの回答

2023年11月14日

Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with our service, communication, and speedy delivery. It's great to know that we could provide you with the product you wanted at the best online price. We truly appreciate your kind words and look forward to serving you again in the future. If there's anything else you need or if you have any feedback on how we can make your experience even better, please don't hesitate to let us know. Thank you for choosing us!