They answer your call quickly and you get to talk to a real person in the United States. They are very patient and donât try to hurry you. They will walk you through any problem you may have and make... ãã£ãšèŠã
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I am now a gun owner and have a full respect for Delta Defense's approach. It is not for the wild and wooly crowd that holds onto views that can be dangerous to others. It is common sense and... ãã£ãšèŠã
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My member and partnership with the USCCA has been nothing short of amazing !!! The Member and Partner teams are great and do everything possible to help you. There upgraded app combining all 3 of... ãã£ãšèŠã
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I had a billing issue with my account that I couldn't fix on my own. 0830 in the morning on a Sunday, a very kind and knowledgeable lady, by the name of Jessica, quickly helped me resolve the issue... ãã£ãšèŠã
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The U.S. Concealed Carry Association (USCCA) is an association of responsible armed Americans whose members get exceptional self-defense education, lifesaving training and self-defense liability insurance, preparing them for the before, during and after of a lawful act of self-defense. The USCCA is the largest, fastest-growing self-defense association dedicated to responsible gun owners.
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1000 Freedom Way, 53095, West Bend, ç±³åœ
- 1-877-677-1919
- support@uscca.com
- www.usconcealedcarry.com
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Best coverage and training
Our interaction with the staff at USCCA has been exceptional! They have provided us great guidance with educational material and training. A genuinely helpful experience. We also use a range accredited by USCCA. The handgun and CCP training at the range has been another great experience. We are now members at Bristlecone Shooting Center, USCCA affiliates. They online training has been another great tool and we have received generous discounts for education materials. The coverage they offer surpass other concealed carry insurance. Thank you USCCA!
2025幎10æ10æ¥
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USCCA ããã®åç
Thank you so much for sharing your experience and for being part of the USCCA family. We are thrilled to hear that you have had such positive interactions with our team and partners at Bristlecone Shooting Center. It is wonderful to know that our training resources, educational materials, and coverage have helped you feel more confident and prepared. We appreciate your trust in us and are proud to support your continued growth and protection.
As a 10 Year member of the USCCA
As a 10 Year member of the USCCA, I had a question on my annualized membership. Jessica J. answered all of my questions, made sense of my commitment to being a part of the USCCA family, and reassured me of the value of my investment.
Well done Jessica and USCCA Family!
2025幎9æ30æ¥
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USCCA ããã®åç
Thank you very much for being such a loyal USCCA member for 10 years. We appreciate your continued membership and are honored to have you as part of the USCCA family.
We are glad that Jessica J. was able to answer your questions and reassure you about the value of your membership. It is our goal to give our members peace of mind and we are proud to have team members like Jessica who deliver that experience.
We will be sure to share your nice words with her. Thank you again for your continued loyalty and trust!
USCCA has great training and greatâŠ
USCCA has great training and great legal insurance. But the customer service is what impresses me the most. Their customer service reps are quick to respond and polite as well as friendly. Everything about them is great!
2025幎10æ2æ¥
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USCCA ããã®åç
Thanks so much for your kind words! Weâre happy to know you have found value in our training and legal protection, but more importantly you experienced our customer service.
Our goal is to be responsive, friendly and helpful every step of the way and weâre glad we were able to do that for you.
Thank you for being a USCCA family member!
Immediate Response - Every time
I'm a USCCA Instructor. On occasion, I need to contact Delta Defense (USCCA) for advice regarding the classes I teach. In every instance they've immediately responded (live) to my questions and offer ways I can improve the learning experience.
2025幎9æ12æ¥
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USCCA ããã®åç
Thank you for sharing your experience and for the work you do as a USCCA Instructor. We are so glad to hear that our team has been able to provide quick support and helpful guidance whenever you have needed it. Instructors like you play a vital role in helping responsibly armed Americans stay educated and confident, and we are proud to support you every step of the way.
I hope and pray that USCCA is not a scam. I hope they process my cancellation.
PSS âŠ. Iâll concede that the response from USCCA makes some little sense. Many websites allow cancellation on line. Itâs obvious that by requiring a phone call to cancel is an attempt to discourage cancellation. Duh. Moreover, the USCCA âconvenientlyâ did not address the other issues I raised including their pricing policy that penalizes loyal customers, and their poorly designed website. I encourage anyone considering USCCA membership should read all other reviews besides mine. Note the several very low scores besides mine. And also note that in their haste to respond to me they failed to try and reach out to me to earn back my membership and business. The fact that all they did was address the narrow issue of not allowing Vance Further to my prior review. I hope and pray that my âauto-renewâ is indeed cancelled. I called their 1-800 phone number and was told that there is no way to cancel using their website-but only by a personal phone call, which I just did an hour ago. After reading a few other negative customer reviews, I am concerned that USCCA might be a Scam as reported by a few reviews. As a service to others who may be interested in joining USCCA, please read all Trust Pilot reviews. Significant food for thought.
2025幎9æ6æ¥
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USCCA ããã®åç
We want to assure you that the USCCA is not a scam. For security purposes, all membership cancellations must be handled through a personal phone call with our team, which is why it cannot be done directly online. Since youâve already spoken with us, your cancellation request is being processed. If you have any further concerns, please donât hesitate to reach out again so we can provide confirmation and peace of mind.
Issue was address professionally andâŠ
Issue was address professionally and courteously. I was updated on features I was unaware of that certainly will provide benefits.
2025幎9æ4æ¥
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USCCA ããã®åç
Thank you for sharing your experience! We are glad to hear that your issue was resolved professionally and that you were able to learn more about the valuable features available to you. Welcome to the USCCA family. We are always here to support you and provide the resources you need.
Wonderful customer service
Wonderful customer service! From helping me on the phone to my Rep Julie, I am very pleased and pleasantly surprised that the "customer comes first" philosophy does still exist out there!
2025幎9æ4æ¥
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USCCA ããã®åç
Thank you for your kind words! We are so glad to hear that Julie and our team were able to provide the wonderful customer service you deserve. At the USCCA, our family always puts members first, and it is an honor to support you.
Like one big happy family
I have been a member of the USCCA for about a year and the training and peace of mind of knowing that I am protected is amazing. I had never had to call them to discuss anything until a couple of days ago. While I expected it to be no different than calling the BMV or another annoying company I was pleasantly surprised to speak to a representative who was more like a friend than a salesman or retention agent. In no time my issues were resolved and I was on my way. I highly recommend this company and no, I was in no way compensated for this review. This review is based off of my actual experience.
2025幎9æ2æ¥
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USCCA ããã®åç
Thank you so much for sharing your experience! We are thrilled to hear that your first call with us felt more like speaking with a friend than a transaction. Providing peace of mind, support, and genuine care is what being part of the USCCA family is all about. We are honored to have you with us and look forward to supporting you for many years to come.
Great decision.
Shortly after I joined (July of this year) one of their response team contacted me by phone to answer any questions I might have had and to make sure I was aware of the many services provided. He even gave me a refund on the price when he discovered I am a veteran. So far, I couldn't be more pleased with this organization.
2025幎7æ25æ¥
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USCCA ããã®åç
Thank you for sharing your experience and for your service. We are so glad to hear our team was able to connect with you right after joining and ensure you were aware of all the benefits available to you. We are especially proud to honor your service with a veteran discount, and we are grateful to have you as part of the USCCA family. We look forward to supporting you for years to come.
The representatives are always friendly and professional
The representatives are always positive, professional and a pleasure to speak with. They are able to address any situation and always leave me feeling like I belong to a great organization.
2025幎8æ29æ¥
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USCCA ããã®åç
Thank you for your kind words. We are so glad to hear that our representatives consistently leave you with a positive experience. It means a lot to know you feel like you belong to a great organization, and we are proud to have you as part of the USCCA family.
They were very helpful and gave me aâŠ
They were very helpful and gave me a few options that would work best for me. I had a pleasant experience.
2025幎8æ30æ¥
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USCCA ããã®åç
Weâre glad to hear you had a pleasant experience and that our team was able to provide you with helpful options. Thank you for sharing your feedback and for being part of the USCCA family.
Professional, Honest and Courteous!
Every encounter I have had with USCCA and Delta Defense has been professional, honest and courteous!
2025幎8æ1æ¥
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USCCA ããã®åç
Thank you so much for your kind words! We're thrilled to hear that every interaction you've had with USCCA and Delta Defense has been professional, honest, and courteous. Thatâs exactly the experience we strive to provide.
If you ever have questions or need assistance, weâre always here for you at 800-674-9779. We truly appreciate your support and are proud to have you as part of the USCCA family.
Excellent customer service!
2025幎7æ28æ¥
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USCCA ããã®åç
Thank you so much for the kind words, Tom! We're glad to hear you had a great experience. If you ever have any questions or need assistance, we're always here to help at 800-674-9779. We appreciate your support and are proud to have you as part of the USCCA family!
Unprofessional
I would give no star if possible. I attended a USCCA meeting on June 26. Marty gave an informative safety talk. At the end, his partner, Oz discussed membership. I asked to join, wrote my name on application, phone and email. As I got my CC out, Oz said don't worry about filling the rest out, he took a picture of the front and back of my CC. The charge went on my card the next day. $401. On 6/26 I went online to look at classes but couldn't access as I hadn't been sent an acct number. I only had Coach Marty's email so on 7/7 I wrote him explaining my situation. On 7/8 Marty said he forwarded my info to Oz, he'll get back to me. On 7/8 again he asked if Oz had gotten back to me? On 7/8, I said... not yet. On 7/8, Marty wrote....he has your info he should get back to you this evening. I wrote Marty on 7/12.,.haven't heard from him. Marty wrote back on 7/12, I will see him tomorrow, I will do my best to get him to get your situation taken care of. On 7/13, Marty said, I gave Oz your info. He will get a hold of you. On 7/16 I wrote to Marty about his ignored requests to Oz. After reading similar and other negative reviews I requested a refund. On 7/17 Marty wrote and said to call CS for refund. Are the meetings about recruiting and no follow through? I'm surprised a national organization operates like this. BTW, my friend who attended the meeting with me was going to join but said, let's see how your membership goes first. We both got our answer.
Follow up: CS has given me a prompt refund. Thank you
2025幎7æ17æ¥
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USCCA ããã®åç
Thank you for sharing your experience. Weâre truly sorry that your introduction to the USCCA did not meet expectations, and we understand your frustration.
While weâre glad Martyâs safety talk was informative, we apologize for the lack of follow-up regarding your membership. Clear communication and timely support are essential, especially when it comes to billing and account access.
We appreciate that you made several attempts to resolve the issue, and while weâre glad our Customer Service team was able to issue a prompt refund, it should not have taken that level of effort.
Your feedback has been shared with our team to help prevent similar situations in the future. We value the trust new members place in us, and weâre committed to providing a better experience moving forward.
If you have any additional concerns or would like to speak further, please contact us at 800-674-9779.
Crystal is friendly and patient
Crystal is friendly and patient. Crystal patiently answered all my questions. Crystal provided resource materials related to all my questions. I highly recommend Delta Defense and United States Conceal Carry Association.
2025幎7æ2æ¥
èªçºçãªã¬ãã¥ãŒ
USCCA ããã®åç
Thank you so much for your kind words! Weâre thrilled to hear that Crystal provided such friendly, patient, and thorough support. Making sure our members feel informed and confident is a top priority, and it's great to know Crystal delivered on that commitment.
If you ever have more questions or need assistance in the future, weâre always here for you at 800-674-9779. We truly appreciate your recommendation and are proud to have you as part of the USCCA Family!
USCCA is always there for theirâŠ
USCCA is always there for their members. I always get my questions answered. Thank you USCCA!!!
2025幎6æ23æ¥
èªçºçãªã¬ãã¥ãŒ
USCCA ããã®åç
Thank you so much for your kind words, Desiree! Weâre proud to be here for our members and glad to hear youâre consistently getting the answers and support you need. If you ever have more questions, weâre just a call away at 800-674-9779. We appreciate you being part of the USCCA family!
USCCA has world class Customer Service
I had a couple questions I wanted to ask USCCA about some membership issues. The phone was answered promptly by Teresa who was just a joy to visit with. She was also very knowledgeable about USCCA and Delta Defense. More importantly she made sure all my questions were answered. My conversation with Teresa just reinforced in my mind, what an outstanding company USCCA is. These folks are on a mission to give training and peace of mind for every person who chooses to carry a concealed weapon.
2025幎6æ5æ¥
èªçºçãªã¬ãã¥ãŒ
USCCA ããã®åç
Thank you so much for your thoughtful review! We're thrilled to hear that Teresa provided such a prompt, knowledgeable, and friendly experience, exactly the kind of service we strive to deliver every day. It's our mission to make sure every member feels supported, informed, and confident, and we're so glad your conversation reaffirmed that for you.
If you ever have more questions or need anything at all, weâre just a phone call away at 800-674-9779. Weâre proud to have you as part of the USCCA family and truly appreciate your support and kind words.
Best Concealed carry decision Iâve ever made!
I am extremely happy that I joined the USCCA Family. Since Iâve become a member every interaction with someone from the USCCA Team has been outstanding. They truly care about me, my family, and that I have a positive experience. I havenât had any issues yet but I can tell that if something does happen, this Team will jump right on it and make it right. I would highly recommend that anyone who is into self protection should join this organization!
2024幎10æ22æ¥
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USCCA ããã®åç
Thank you for the thoughtful review, Sean. Weâre so glad to hear that your experience with our team has been nothing short of outstanding. It truly means a lot to us to know that you feel supported and confident in the protection and resources your membership provides.
Weâre honored to have you in the USCCA family and appreciate your strong recommendation. If you ever need anything or have questions down the road, our team is always here for you at 800-674-9779. Take care, and stay safe!
USCCA is the Best
USCCA, is a service to the American gun owners. They furnish complete service in the event of a gun owner having to protect himself and his family from violent criminals. They have our back covered. I myself greatly appreciate them for their support and their dedication.
USCCA, also offers training courses for all types of self defense, gun shooting tips to make your shooting safe and effective. The cost is very little compared to what all they do for their customers. If youâre not a member and you carry, or carry a concealed handgun. Then my advice to you is to join. Iâve been a member for almost ten years now, and Iâm a member of
USCCA. Iâm proud to be a member of such a professional organization. This is something to apart of, and the person who came up with this concept for helping gun owners. I salute you sir for your dedication and commitment to the American gun owners.
Thomas Dale Phillips
2025幎5æ18æ¥
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USCCA ããã®åç
Thank you, Thomas, for your incredibly kind and passionate words. Your long-standing membership and unwavering support mean the world to us. Weâre truly honored to stand beside responsible gun owners like you and to provide the training, protection, and peace of mind you deserve.
Your pride in being part of the USCCA community reflects exactly what we strive to buildâa network of prepared, confident, and well-supported individuals who take self-defense and responsibility seriously.
If you ever need anything or have questions down the road, our team is always here to help at 800-674-9779. Thank you again for your trust, your decade of membership, and your dedication to responsible firearm ownership. Weâre proud to have your back.
Excellent customer service
Carlo was extremely helpful. Took care of all my needs effortlessly, and provided very friendly engaging conversation.
2025幎5æ8æ¥
èªçºçãªã¬ãã¥ãŒ
USCCA ããã®åç
Thank you for your kind words and feedback! We're thrilled to hear that Carlo provided such excellent service and made your experience both smooth and enjoyable. Friendly, engaging, and efficient support is exactly what we aim to deliver, and it's wonderful to know Carlo hit the mark.
If you ever have any questions or need assistance in the future, weâre just a phone call away at 800-674-9779. We truly appreciate your support and are grateful to have you as part of the USCCA family.
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