Inter (ex-Usend) レビュー 

37
•
TrustScore 5段階評価の2

2.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

They WILL HOLD your money as long as they can with excuses, so they can use your money while you wait 7 days for verification. It is unbelievable how long it takes for them to act. I have used their... もっと見る

5つ星のうち1の評価

CAREFUL!!! I did an international transaction and they charged me THREE times!! It’s unbelievable, after sending money to someone located in another country, they did a MISTAKE on sending it THREE ti... もっと見る

5つ星のうち4の評価

Foi muito bom. Já estou com used. Tem muito tempo. A Célia é muito atenciosa com migo poriso ainda estou com a used. Vcs sepri me atede com muita atenção. Muito obrigada Célia por ser tão maravilhosa.... もっと見る

企業が回答しました

5つ星のうち1の評価

Paid two bills in Brazil. Usend charged me 6.99 for each transaction. Usend didn't say anything about additional charges from my credit card. As a customer I should have been told about all charges up... もっと見る

企業が回答しました

企業情報

  1. 送金サービス

当該企業による記述

Digital banking, remittance and payment solutions for international people and businesses 🌎💰💳


連絡先

2.2

期待以下

TrustScore 5段階評価の2

37件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.2

すべてのレビュー

(37)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

They WILL HOLD your money as long as…

They WILL HOLD your money as long as they can with excuses, so they can use your money while you wait 7 days for verification. It is unbelievable how long it takes for them to act. I have used their services a few times and I have noticed that they keep finding reasons to verify the money transfer just to hold the money and after a long wait they approve it.

2024年12月2日
自発的なレビュー
5つ星のうち1の評価

CAREFUL!!

CAREFUL!!! I did an international transaction and they charged me THREE times!! It’s unbelievable, after sending money to someone located in another country, they did a MISTAKE on sending it THREE times.
They customer care is AWFUL, they said sorry and unfortunately they couldn’t reverse it and credit it back in bank account. I LOST that money!! They’re a SCAM!! CAREFUL!!!

2024年1月10日
自発的なレビュー
5つ星のうち5の評価

I send money to brazil

I send money to brazil. This is the best way of sending it. It's fast and its customer service is excellent. Celia Cosme is an outstanding representative.

2022年9月9日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

We are happy to hear that! Thank you for choosing us for your transactions and for trusting our service! We really appreciate it!

5つ星のうち1の評価

My niece was hosted there for an…

My niece was hosted there for an internship and was unable to use her bank card. I used USEND and it's been 5 days and she has not received. They are asking for my bank information, a picture of my debit card and my drivers license before they transfer to her host bank account. This is very scary and it looks like we are about to lose $200. We sent $100 more through western union and they received the money within 10 minutes. I wish I can get my $200 back & use western union. NEVER AGAIN!!!!

2022年2月22日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

Hi Lucy. We are sorry to hear that. We inform you that the payment term could take up to five business days to be processed depending on the chosen payment method. For legal and compliance reasons, all transactions are subject to document request. These requirements are made to ensure the safety of everyone involved in the process. If you have any questions, our customer service team is available via WhatsApp or call 888 305 7264 or email help@usend.com

5つ星のうち1の評価

Additional hidden fees

Paid two bills in Brazil. Usend charged me 6.99 for each transaction. Usend didn't say anything about additional charges from my credit card. As a customer I should have been told about all charges upfront. I have called them to delete my account, they said they cannot delete it, just deactivated. I have deleted the app from my phone, and I'll never use them again.

2021年12月17日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

Hello. The flat fee of $4.99 is charged when the payment method is via ACH (bank transfer, automatic charge), for transactions of any amount. If the payment method is a debit or credit card, the fee is percentage that can fluctuate according to the transaction amount. This amount is shown before transaction confirmation in the app.

5つ星のうち5の評価

Amazing

Amazing! Probably the best money transfer company I’ve ever heard of! Thank you for all the support! Never left me hanging! The customer service is incredible!!

2021年12月8日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

Thank you, Caio! We are proud to hear that! Thank you for trusting Usend.

5つ星のうち5の評価

Boa tarde

Boa tarde, so tenho que agradecer a Celia, ela e fantastica, muito profissional . Obrigado a todos.

2021年8月30日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

Olá! Ficamos muito felizes em receber o seu feedback! O nosso time é realmente fantástico e está sempre pronto para ajudar! Muito obrigado por dividir suas impressões com a gente!

5つ星のうち4の評価

Foi muito bom

Foi muito bom. Já estou com used. Tem muito tempo. A Célia é muito atenciosa com migo poriso ainda estou com a used. Vcs sepri me atede com muita atenção. Muito obrigada Célia por ser tão maravilhosa.

2021年8月4日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

Olá, Paula! Muito obrigado por nos dar o seu feedback, ficamos felizes em saber que se sente tão bem atendida pelo nosso time. Conte sempre com a gente!

5つ星のうち5の評価

I've been using USEND for a long time…

I've been using USEND for a long time and had zero issues since then. Simple to use app. Like it a lot!

2021年7月28日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

Hi Jose! We are happy to hear that! We are always working to improve our app and reading your feedback makes us proud.

5つ星のうち5の評価

Highly recommend Usend

Highly recommend Usend for your international money transactions. They are fast, reliable and their customer service is wonderful.

2021年7月27日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

Thank you so much for taking the time to provide us with this great feedback, Andy! We are proud to hear that!

5つ星のうち5の評価

I've been USEND CUSTOMER since 2018 and…

I've been USEND CUSTOMER since 2018 and I will always make my financial transactions through the Usend App .
All staffs are super attentive and polite.

I am 100% satisfied with USEND.

Thank you for all Usend Team

2021年7月24日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

Hi Alexandre! Thank you so much for sharing your experience with us. We appreciate your feedback!

5つ星のうち5の評価

Maximum satisfaction

Whenever I needed it, I was excellently attended to, all doubts resolved and all issues fully resolved. I am satisfied and recommend it.

2021年7月22日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

Hello Manoel! We are happy and pleased to hear this! Thank you for letting us know.

5つ星のうち5の評価

Absolutely the best!

Absolutely the best!
The app that they provide is very simple and easy way to send money and they made my life very easy to pay all my partners.
Thank you guys keep going!

2021年7月21日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

We are proud to hear that and we want to thank you for taking the time to provide us with this great feedback.

5つ星のうち5の評価

Usend🚀Best company ever!

Best company ever!
I’m very satisfied working with you guys for the past years thanks very much for all the effort and the best customer service ever!

2021年7月21日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

We are happy to hear that! Our customer service team is really amazing! Thank you.

5つ星のうち5の評価

There's been 3 years that I live in…

There's been 3 years that I live in the US, and since then I am using Usend. I have no complaints about the company. The money always goes fast, and if there is a problem they always are willing to help.

2021年7月21日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

We are happy to hear that! Thank you for choosing Usend to carry out your transactions, Adriano!

5つ星のうち5の評価

Maravilhoso o atendimento da USEND

Maravilhoso o atendimento da USEND, em especial da Célia, super recomendo. Atenção especial e rapidez nas resposta. Além de uma simpatia cativante.

2021年7月19日
自発的なレビュー
Inter (ex-Usend) ロゴ

Inter (ex-Usend) からの回答

Nosso time nos enche de orgulho! Muito obrigada por compartilhar seu feedback com a gente!

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