Very good products. I have 3 of their lamps for almost 1 year now & I am very happy with them. they also have very good customer service, I had an issue with one of the deliveries & they helped to sor... ãã£ãšèŠã
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The light was okay, albeit slightly flimsy and easily scuffed, but the main issue was a requirement to return to China. Make sure to fully check the T&Câs when buying from them. Youâre likely better f... ãã£ãšèŠã
Jag Àr otroligt nöjd med lampan â den Àr precis som jag hoppades! Dessutom vill jag lyfta kundtjÀnsten, som Àr helt fantastisk. De svarar snabbt och Àr vÀldigt lösningsorienterade, vilket gjorde hela... ãã£ãšèŠã
Zeer goede service van Vaxlamp, maar spijtig dat de verzending met UPS zeer slecht is gegaan! Slechte communicatie,slechte administratie,âŠ.! ( douane kosten gingen ze twee keer aanrekenen! Ik kon gel... ãã£ãšèŠã
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VAXLAMP is a trustworthy and useful store that specializes in selling room lights and room lamps. It is a professional lighting mall with a wide range of lighting products, including various types of chandeliers, pendant lights, floor lamps, wall lamps, table lamps, and more. Whether you are selecting the right lighting fixtures for your living room, bedroom, kitchen, or office, you can always find suitable products here.
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Room 1605, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mongkok, Kowloon,, 999077, Hong Kong, äžåœ
- info@vaxlamp.com
- www.vaxlamp.com
3.9
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Such incredibly good service
Such incredibly good service. On a few occasions Iâve needed help, and Iâve received it with excellence. A company that is truly outstanding!!
2025幎10æ24æ¥
Product is absolutely stunningâŠwouldâŠ
Product is absolutely stunningâŠwould however, like more info on replacement bulbs!
2025幎10æ20æ¥
VAXLAMP ããã®åç
Hi Heather, thanks for your review. We are so glad you like the floor lamp. We will email you the information about the replacement bulbs later. Kindly check.
Sleek look and durable feel
Sleek look and durable feel. The magnetic mount holds firmly on metal surface and the quick start guide is clear and concise. Delivers more than expected for the price.
2025幎9æ4æ¥
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Everything arrived in perfect conditionâŠ
Everything arrived in perfect condition and ready to go. Setup was simple and brightness levels cover tasks from reading to crafting. Clean modern design fits well with my workspace.
2025幎9æ11æ¥
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I love how smoothly the brightnessâŠ
I love how smoothly the brightness adjust - it's perfect for my nighttime reading routine. Customer service was fast and genuinely caring. I'm definitely ordering an extra one for my family.
2025幎11æ1æ¥
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Oh what a beautiful chandelier
I had many questions and the response time was incredibly fast. Cathy answered every question within minutes. The chandelier arrived and I was expecting âŠimpressive but the piece is absolutely beautiful and definitely will be a conversation piece.
2025幎10æ29æ¥
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Light pendant arrived too late!
Light pendant arrived from China about a month after I ordered it. In the meantime I had to buy another for our kitchen fitting. When attempting to return they offered a discount over a refund!
The return is expensive to china and out of your own pocket.
2025幎9æ20æ¥
VAXLAMP ããã®åç
Hi Poonam, we are sincerely sorry for the delivery delay due to the bad weather and a long holiday here. The light you returned is expected to reach us this week. We will process the full refund after we get it.
Its really complicated to to returnâŠ
Its really complicated to to return anythung. And I have to pay for the return.
2025幎9æ27æ¥
VAXLAMP ããã®åç
Hi Johan, sorry we cannot bear the return shipping as this is not a damage or defect case. The return procedure is not complicated, and you can return it to our sent warehouse address in a cheaper way.
the delivery time was resepcted.
the delivery time was resepcted.
there was a slight issue with voltage input range, and VAXLAMP has sent diligently a new adequate power supply.
great product; great customer support
2025幎9æ22æ¥
very poor quality
very poor quality
chandelier cannot fit them ,
customer service want reply
2025幎10æ12æ¥
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VAXLAMP ããã®åç
Hi Amani, thanks for updating the contact information.
We have already followed up your case and are waiting for your further confirmation and more detailed pictures for a solution.
Very good quality â€ïž
2025幎9æ18æ¥
La lampe est arrivée en piÚcesâŠ
La lampe est arrivée en piÚces détachées. Impossible de l'assembler et brancher sans l'électricitien.
2025幎9æ17æ¥
The colour of the light was not walnut
The colour of the light is very misleading in the pictures. It is advertised as walnut but when I opened it I realized it was actually quite orange . I actually ended up spraying it black as shipping took a long time and I did not want to go through the trouble of returning it . The light itself is nice and the fact it is able to be warm light or cold is nice as well.
2025幎9æ13æ¥
VAXLAMP ããã®åç
Hi Connor,
Do you keep a picture of the light you received? We need it to check whether our warehouse has sent you the wrong color or not. We are happy to compensate you with another way if you have fixed the color problem. Thanks.
Very reponsive and great customerâŠ
Very reponsive and great customer service. Product better than expected.
2025幎8æ25æ¥
The lamp arrived quickly and was veryâŠ
The lamp arrived quickly and was very easy to set up. The warm light setting is perfect for winding down in the evenings. It feels much healthier for my eyes compared to my old desk lamp.
2025幎9æ6æ¥
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Llevo muchos dÃas esperando la entregaâŠ
Llevo muchos dÃas esperando la entrega de mi lámpara y el pedido sigue con retraso. AgradecerÃa que me informaran del estado y de la fecha prevista de entrega.
2025幎8æ26æ¥
VAXLAMP ããã®åç
Hola Sara,
No se entregó correctamente ayer y está de camino a una oficina/estación de paqueterÃa de DPD Pickup para su recogida.
Por favor, contacta con tu DPD local para programar la entrega o la recogida. Gracias.
Great looking lamp
Great looking lamp
Bit hard to put together but worth it in the end
2025幎8æ20æ¥
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