Ventrolla レビュヌ 

908
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I just want to briefly describe how very pleased I am with the fabulous, high quality job Omar, Nathan and Jakob have done refurbishing our Victorian sash windows with vacuum double glazed sashes. The... もっず芋る

5぀星のうち5の評䟡

Paul and Nathan were the top standard in everything you would want, and these days is hard to find; polite, friendly, punctual, respectful, clean, tidy and honestly like something from the past. It ha... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Omar refurbished and painted our Victorian wooden sash windows over 2 days last week and he has done a beautiful job. He is very friendly, respectful of our property and left everything very clean and... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We had Ventrolla install some new windows to match and update the original windows of our period property. From the offset, Ventrolla were efficient, professional and offered fantastic advice where ne... もっず芋る

䌁業が回答したした

䌁業情報

  1. 窓ガラス蚭眮業
  2. ・
  3. りィンドり トリヌトメント店
  4. ドア専門店
  5. 補造業者
  6. 窓提䟛業者
  7. 䞍動産メンテナンス

圓該䌁業による蚘述

Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.

Ventrolla Sash Window Repair Specialists

圓該䌁業による蚘述

Enjoy a warm draught-free home with a Ventrolla sash window restoration or replacement
You can strike one more thing off your home improvement ‘To Do’ list with our sash window restoration service. With over 30 years’ experience our local installers will return your sash windows to the beautiful characterful period features they once were and banish draughts, rattles and rot. We offer a free, no obligation survey and quotation and don't employ pressure sales tactics.

New 10 Year Guarantee

You can rest easy with the Ventrolla 10 Year Guarantee

On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

908件のレビュヌ

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4.8

すべおのレビュヌ

(908)

過去12か月のレビュヌ数: 64ä»¶

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5぀星のうち5の評䟡

Fantastic after sales service

I had some window upgrades done by Ventolla 15-20 years ago. They needed repainting but my previous decorator had retired and my new decorator did not know the maintenance routine. I telephoned customer services and sent photographs. The next day the installations manager came to my house to show me how it works. Thank you Zoey and Mark. That is unbelievable after sales service after all this time
John Watson

2025幎4月16日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear John,

Thank you so much for sharing your experience, it really means a lot to us. We are so pleased we could help all these years later, and that Zoey and Mark were able to provide the support you needed so promptly.

It’s wonderful to hear that our commitment to aftercare made a lasting impression, even 15–20 years after your original installation!

We will be sure to pass your kind words on to the team.

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

Fully recommend Ventrolla

Fully recommend Ventrolla. We had a sash window replaced and we were very happy with the service from start to finish. Email responses from the office are always very quick and Mark the joiner, and Paul and John the installers are professional and polite. Thank you.

2025幎4月16日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Monica,

Thank you so much for your kind recommendation! We are really pleased to hear that you were happy with the service from start to finish. It’s great to know that our office team were responsive and that Mark, Paul, and John made a positive impression with their professionalism and polite manner.

We will be sure to pass your lovely feedback on to the whole team.

Thanks again for choosing Ventrolla!

Best wishes,
The Ventrolla Team

5぀星のうち5の評䟡

Great service Ventrolla

John and Paul from Lockerbie installed new sash and case windows today. They were highly professional, very pleasant and carried out an excellent job, leaving my house as clean as when they arrived. Thank you John and Paul, I’m really pleased with your result.

MC, Edinburgh

2025幎4月15日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear MC,

Thank you for taking the time to leave such a great review. We are delighted to hear that you are so pleased with your new sash and casement windows, and that John and Paul made the installation process a positive experience.

We will make sure your kind feedback is shared with them.

Warm regards,
The Ventrolla Team

5぀星のうち5の評䟡

Now that’s service!

I think it was around two years ago I bought my sash and case windows from Ventrolla. Recently as I was using the simplex system to clean the windows inside and out one of the style securing screws broke. I went on Amazon to find a new one but could not find anything that matched. So I emailed Ventrolla to buy direct if I could? I got an instant reply and two free of charge replacements arrived two days later, now that’s service! Thank you Diane and Hayley for sorting me out hassle free, it’s very much appreciated. Brian, Glasgow

2025幎4月10日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Brian,

Thank you so much for your kind review! We are really pleased to hear that your Ventrolla windows are still serving you well after a couple of years, and even more so that Diane and Hayley were able to get things sorted quickly and hassle-free for you.

We will be sure to pass along your thanks to them, they will be delighted to know their help was appreciated.

Thank you again for your support, Brian!

Best wishes,
The Ventrolla Team

5぀星のうち5の評䟡

Professional and expert

Ventrolla were recommended to us by friends and we found them to be both professional and expert in refurbing our sash windows. Paul Buttle demonstrated proper craftsmanship and gave the impression that he could tackle any issue to get a window working smoothly again. We would have no hesitation in recommending Ventrolla to others.

2025幎2月14日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear MartinG,

Thank you so much for your kind words and for choosing Ventrolla on your friends’ recommendation. We're delighted to hear that you found our service professional and that Paul’s craftsmanship stood out. It’s great to know he left such a positive impression with his expertise and dedication.

Your recommendation means a lot to us, and we truly appreciate your support. If there’s ever anything else we can help with, please feel free to get in touch.

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

Totally professional team

Rob,James and Tyler were a great team in every way. They were punctual, polite, considerate, went out of their way to be helpful. Most importantly their workmanship was excellent. I felt they really took pride in their work and went the extra mile to do the best job they could. I couldn’t really have asked for better.

2025幎3月18日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Margaret Noakes,

Thank you so much for your kind words. We're thrilled to hear that Rob, James, and Tyler made such a positive impression. It’s wonderful to know they were punctual, polite, and considerate, and that their dedication and pride in their work shone through.

We’ll be sure to pass your feedback along to them — it will mean a lot. If you ever need anything in the future, please don't hesitate to reach out.

Thanks once again for your lovely review

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

Plan to use again

We needed to get two sash windows fixed and decided to use Ventrolla to also get its draught-proofing system. More than happy with the result - we're now tempted to have them install the system on all of our other windows too!

Engineer Justin was excellent, explained the work, any choices for us to make, was on time, corteuous and made sure the property was cleaned thoroughly afterwards.

2025幎3月3日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Craig McGlashan,

Thank you for your kind review. We're delighted to hear you're happy with the results and that Justin provided excellent service. If you decide to proceed with draught-proofing the rest of your windows, we'd love to help.

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

Reliable and professional service at a reasonable price

We were very impressed with the service from Ventrolla. They maintained communication throughout and were very flexible with timing as we were having other building work done and requested a delayed delivery. We had had several other quotes at extortionately high prices but Ventrolla were very reasonable but gave good service and high quality windows.

2025幎2月12日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Rachael Scahill,

We really appreciate your feedback. It’s great to hear that our communication, flexibility, and pricing met your expectations. We’re delighted you’re happy with the service and the quality of your windows.

If you ever need anything else, we’d be happy to help!

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

sash windows repair and replacement


the 2 men who came (i cant remember their names) were very efficient and did a good job repairing and replacing the windows and worked in a very tidy way.
They didnt even take up my numerous offers of a drink!

2025幎2月6日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Barbara Kell,

Thank you for your kind words. We’re delighted to hear that our team provided efficient and tidy service. We’ll be sure to pass on your compliments—even if they did miss out on your generous drink offers.

Best Regards,
The Ventrolla Team

5぀星のうち5の評䟡

Professional, thoughtful with high quality work

Had sash and case refurbished and replaced with double glazing in Edinburgh. Very impressed with the professionalism, high quality, hard work and thoughtfulness of Alan and Kevin.

2025幎3月3日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Anna,

We’re so pleased to hear you’re happy with your refurbished sash and casement windows. Alan and Kevin will be delighted to receive your feedback. Thank you for choosing us—we truly appreciate it!

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

The window installation was made by


The window installation was made by Scott and Andy. They made an excellent job of the work. Polite, quiet, efficient, tidy. Excellent troubleshooting skills.
A perfect job, well done.

2025幎3月6日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Mr C,

Thank you for your kind words and wonderful feedback. We're delighted to hear that Scott and Andy provided such an excellent service. We'll be sure to pass on your compliments to them.

If you ever need anything in the future, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

5぀星のうち4の評䟡

Big thanks

A big thanks to Derek Oswald for his sterling work on our 4 windows and front door. He worked hard for 3 days, alone, and we are really pleased with the results. Great job.

2025幎2月21日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Mr Howard Smith,

We’re delighted to hear that you’re pleased with the results and that Derek’s hard work made a positive impact.

I’ll be sure to pass on your appreciation to Derek—he’ll be thrilled to hear it! If there’s anything else we can assist with in the future, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

Good workers!

Damian & Ollie turned up at the promised day and time. They worked solidly for four days to repair, re-cord, draftproof and overhaul our 100-year old windows, 7 of them. All this was in the windiest, wettest weather, but they were not deterred. Ventrolla are not cheap and I'm not keen on their 100% upfront payment requirement, as a new customer with their worth unproven, but it is an investment I reckon will be worthwhile. Recommended.

2025幎2月20日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Terry Knight,

Thank you for sharing that Damian and Ollie provided a dedicated and professional service, even in challenging weather conditions. Your kind words about their hard work and craftsmanship are greatly appreciated.
If you ever need any further assistance, please don’t hesitate to reach out. Thanks again for your recommendation

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

Rob, James and Tyler Window Fitting

Rob, James, and Tyler were absolutely professional and kind throughout the entire window fitting process. They paid great attention to every single detail, ensuring that everything was done to the highest standard. They also kept me well-informed at every stage of the job, explaining what they were doing and why. On top of that, their efficiency was impressive—the work was completed much faster than I expected without compromising quality. I highly recommend them to anyone looking for skilled and reliable fitters

2025幎2月20日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Hikmet Buluttekin,

Thank you for your fantastic review. We’re thrilled to hear that Rob, James, and Tyler provided such a professional and efficient service while keeping you informed throughout the process. Your recommendation means a lot to us.

If you ever need anything in the future, please don’t hesitate to get in touch.

Best regards,
The Ventrolla Team

5぀星のうち1の評䟡

Had to pay all monies up front

Had had someone come round to give me a quote. When the technical guy came round the quote was doubled as the previous man no longer worked for the company. Waited weeks for an installation date. Did the work and had a gap between the sill and house. Came back after a couple of days to fix. Apologies new worker. Should have checked before leaving. Have new bits but not sure primed properly as wood looks bare outside.

2025幎2月18日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Louisa Hewitt,

Thank you for sharing your experience. We’re sorry to hear about the issues you encountered, and we appreciate you bringing them to our attention. We will look into this matter to understand what happened and ensure it is addressed properly.

If you have any further concerns, please don’t hesitate to get in touch, and we’ll do our best to assist you.

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

Andy Miles and George Ventrolla Widow Fitting

Andy Miles and George arrived at our home to fit a new window. From strat to finish they were professional and polite. They kept us updated on the job throughout the day. The window is fantastic. they went above an beyond hoovering our top landing as well as the room they were working in and they also cleared the moss of the flat roof when they cleared the wood shavings from the window installation. From the initial visit from Ventrolla to price the job they have helped me get my planning permission for the window and kept me updated throughout the production process

2025幎2月19日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Dennis,

Thank you so much for your kind words. We’re delighted to hear that Andy, Miles, and George provided such a professional and considerate service. It’s great to know that you’re happy with your new window and that our team went the extra mile to keep everything tidy for you.
If you need anything in the future, don’t hesitate to get in touch.

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

Excellent service

Ventrolla has recently installed replacement windows in our Regency period house. The old windows were original to the house & although in good condition for their age were difficult to carry out maintenance, cold & didn’t block out traffic noise. We had looked at various options before finding Ventrolla but they all meant we would loose the original shutters.
From survey to installation Ventrolla has provided a quality service and after agreeing the contract we were kept up to date at all stages.
The team who installed the windows, Scott and Andy, were very skilled as old houses never seem to have straight lines. They were respectful to both us and our house, always leaving everything tidy and making sure we could use rooms on an evening.
I am pleased we eventually found Ventrolla as we could not have compromised on what is best for our home.

2025幎2月11日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Sue Davidson,

Thank you for your wonderful feedback. We’re so pleased to hear that you had a great experience with our team and that your new windows have met your expectations. Scott and Andy will be delighted to know their craftsmanship and care were appreciated.

If you ever need anything in the future, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

Chessel Street door refurbishment


Rob and James refurbished our front door. They both introduced themselves on arrival and talked us through the process of what they were going to do. Very clean as they worked and apologised about the noise. Showed us all the work carried out and completed a great job. Thank you.

2025幎2月14日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Mrs Wynne,

Thank you for your kind words. We’re delighted to hear that Rob and James provided a professional and considerate service while refurbishing your front door. We’ll be sure to pass on your feedback to them.

If you ever need anything else, please don’t hesitate to get in touch.

Best regards,
The Ventrolla Team

5぀星のうち4の評䟡

it was an experience

it was an experience! I cannot fault Jake and Ollie at all, they were absolutely brilliant. But the whole process took WAYYYY longer than promised or expected from the initial confirmation of works. I know this is due to their heavy workload, which says something about them as a company being so busy (which is really good and encouraging in this day and age) but I really wish I'd know when I paid my deposit in July that works wouldn't get started until late January! As I said, Jake and Ollie were amazing and despite it being so cold and wet (Wales you know!) they did their best to make sure I was as comfortable as could be. Worked cleanly, very polite and engaging and all round an absolute pleasure! Windows are lovely too!

2025幎1月20日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Gill Head,

Thank you for your honest review. We’re so pleased to hear that Jake and Ollie provided such a great experience and that you’re happy with your windows. We truly appreciate your patience with the timeline and understand that delays can be frustrating. Your feedback is invaluable, and we’ll take it on board to improve communication in the future.

If you need anything further, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

5぀星のうち5の評䟡

The lads from Ventrolla are at my home


The lads from Ventrolla are at my home this week installing my new windows. I’m so pleased with the work they are doing. It’s so cold and wet outside but nothing stops them. All very polite and considerate and leave my home so tidy I don’t even have to tidy up when they leave. The workmanship is excellent and nothing is too much trouble for the lads.
Andy, Miles, Lewis and George you have done a wonderful job. Thank you so much. You’ve made such a difference

Jackie In Bournville

2025幎2月12日
自発的なレビュヌ
Ventrolla ロゎ

Ventrolla からの回答

Dear Jackie Twigg,

Thank you very much for your kind review, we're thrilled to hear how pleased you are with the installation and the team’s hard work. Andy, Miles, Lewis, and George will be delighted to know their efforts made such a difference. We truly appreciate your kind words about their workmanship, professionalism, and attention to detail—especially in these cold and wet conditions. Enjoy your new windows, and thank you for choosing Ventrolla.

Best Regards,
The Ventrolla Team

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