I just want to briefly describe how very pleased I am with the fabulous, high quality job Omar, Nathan and Jakob have done refurbishing our Victorian sash windows with vacuum double glazed sashes. The... ãã£ãšèŠã
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Paul and Nathan were the top standard in everything you would want, and these days is hard to find; polite, friendly, punctual, respectful, clean, tidy and honestly like something from the past. It ha... ãã£ãšèŠã
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Omar refurbished and painted our Victorian wooden sash windows over 2 days last week and he has done a beautiful job. He is very friendly, respectful of our property and left everything very clean and... ãã£ãšèŠã
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We had Ventrolla install some new windows to match and update the original windows of our period property. From the offset, Ventrolla were efficient, professional and offered fantastic advice where ne... ãã£ãšèŠã
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Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 yearsâ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.
Ventrolla Sash Window Repair Specialists
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- Enjoy a warm draught-free home with a Ventrolla sash window restoration or replacement
- You can strike one more thing off your home improvement âTo Doâ list with our sash window restoration service. With over 30 yearsâ experience our local installers will return your sash windows to the beautiful characterful period features they once were and banish draughts, rattles and rot. We offer a free, no obligation survey and quotation and don't employ pressure sales tactics.
New 10 Year Guarantee
You can rest easy with the Ventrolla 10 Year Guarantee
On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.
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Ventrolla House, HG2 8PB, Harrogate, è±åœ
- 0800 027 7454
- info@ventrolla.co.uk
- www.ventrolla.co.uk
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Absolutely amazing service from startâŠ
Absolutely amazing service from start to finish. Scott and Andy were a pleasure to have in the house and were so tidy we hardly knew the had been! Would definitely recommend Ventrolla if you need window repairs!
2025幎1æ17æ¥
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Ventrolla ããã®åç
Dear Consumer,
We're delighted to hear that you had such a great experience with Scott and Andy. I'll be sure to pass on your kind words to them. If you ever need anything in the future, we'd be happy to help. Enjoy your beautifully restored windows.
Best Regards,
The Ventrolla Team
Windows and door replacement
Excellent service. Replaced a badly fitting door, and installed reproduction double glazed windows. Looks fantastic and the room is much warmer. Would highly recommend.
2025幎1æ31æ¥
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Ventrolla ããã®åç
Dear K Murray,
We're so pleased to hear you're happy with your new door and reproduction double-glazed windows. Itâs great to know theyâve made a difference in both appearance and warmth. We truly appreciate your recommendation.
Kind Regards,
The Ventrolla team
Great renovation work
Rob, James and Tyler did an amazing job renovating our windows. They were incredibly friendly, efficient and left everything clean and tidy. Very grateful to them to now have beautiful draft proof windows.
2025幎1æ31æ¥
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Ventrolla ããã®åç
Dear Daniela Krebber,
Thank you so much for your wonderful feedback. We're thrilled to hear that Rob, James, and Tyler made such a positive impact and that you're enjoying your draft-proof windows. We really appreciate your kind words.
Best regards,
The Ventrolla Team
Excellent service
Three new bespoke sash windows were installed by the Glasgow team. The whole process was straightforward and fairly quick too. Allan and Kevin who fitted them were brilliant - punctual, polite, highly efficient and tidied up after themselves. I couldn't ask for more really in terms of service! I have recommended them to a friend also looking for windows.
2025幎1æ30æ¥
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Ventrolla ããã®åç
Dear Ms Thomson,
Weâre so pleased to hear you had a great experience with Allan and Kevin! Thank you for your kind words and for recommending us to your friendâit means a lot. If you ever need anything in the future, weâre happy to help.
Best Regards,
The Ventrolla Team
Excellent service
James, Rob and Tyler did an amazing job. Quick, tidy, great work and very helpful. They are obviously highly experienced and I have no hesitation in recommending them.
2025幎1æ29æ¥
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Ventrolla ããã®åç
Dear Kirsty Morgan,
Thank you for your kind review, Weâre delighted to hear that James, Rob, and Tyler provided a quick, tidy, and high-quality service. Weâll be sure to pass on your feedback to them â theyâll really appreciate it.
Your recommendation means a lot to us, and weâre grateful for your support. If you ever need anything in the future, donât hesitate to get in touch.
Best regards,
The Ventrolla Team
Secondary Glazing
Secondary Glazing
Ventrolla are not cheap however their product is top notch, and the delivery processes make them easy to deal with therefore I regard this as good value for money. They deliver exactly what they say and are straightforward and easy to deal with.
Scott and Andrew arrived on time, finished on time, and did an excellent job. The installed windows were fitted with a high finish - they cleaned up after themselves and we donât need to do any re-decorating. After two days you couldn't tell theyâd been in the house - they even re-hung the stair well window curtains for us (very high drop).
2025幎1æ22æ¥
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Ventrolla ããã®åç
Dear Brian Fish,
Thank you so much for taking the time to share your experience with Ventrolla. Weâre delighted to hear that you found our product and service to be of high quality and good value for money.
Scott and Andrew will be thrilled to know that their efforts were appreciated, particularly their attention to detail and care in ensuring everything was left spotless. Itâs great to hear that the finish met your expectations and that we could make the process as seamless as possible for you.
Thank you again for your kind words, and please donât hesitate to reach out if you need anything in the future.
Best regards,
The Ventrolla Team
A very satisfied customer
This was the second time weâve used Ventrolla on our listed house. Rob, James, and Tyler did a super job: tidily, quickly, minimum disruption = very good. The refurbished vertical sliding sashes are perfect. However, the cost is enormous; time will tell if itâs been worth it.
2025幎1æ15æ¥
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Ventrolla ããã®åç
Hi Carol,
Thank you for your feedback and for choosing Ventrolla again for your listed property. Weâre delighted to hear that Rob, James, and Tyler provided a great service and that youâre pleased with the refurbished sashes.
Best regards,
The Ventrolla Team
Secondary glazing for a large sash window
Courteous, helpful and knowledgeable staff providing a good product which achieved our objective
2024幎11æ26æ¥
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Ventrolla ããã®åç
Dear Simon Proffitt,
Thank you for your wonderful feedback. Weâre so glad to hear that our team could help achieve your objective and provide a product that met your needs. If you ever need anything else, weâre here to help.
Thanks,
The Ventrolla Team
Met expectations but expensive
The installer, Karl was very considerate of our needs and routine and always left the workplace clean amd tidy. He also spotted a defect in one of the replacement windows and this was replaced quickly.
The replacement windows are well made and time will tell whether they meet their expectations wrt insulation and longevity.
Overall the work has beeen completed as expected given the high price being charged
2024幎12æ13æ¥
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Ventrolla ããã®åç
Dear Mr Lodge,
Thank you for your thoughtful feedback. Weâre pleased to hear that Karl provided considerate and tidy service and acted promptly to address the defect in one of the windows. Itâs great to know youâre happy with the overall quality of the replacement windows, and we trust theyâll meet your expectations for insulation and durability over time. Should you have any questions or need further assistance, please donât hesitate to reach out.
Best Regards,
The Ventrolla Team
Never responded to a recent enquiry
Never responded to a recent enquiry to quote to replace some windows and previously when I asked for a written quote on another property it was never done and the person who called me just wanted to do everything over the phone....Lazy! A pity as the product looks good but lacking in customer service. First impression, last impression!
2024幎12æ12æ¥
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Ventrolla ããã®åç
Dear Leo,
Thank you for sharing your feedback, and weâre sorry to hear about your experience. We value your input and will review your concerns thoroughly. A member of our team will be in touch shortly to discuss this further and address your enquiry.
Best Regards,
The Ventrolla Team
Friendly and professional service
We had our windows fitted through a housing association. The windows are absolutely beautiful and give our flat a new lease of life! They're stylish, modern and block out day to day sounds.
Simon, Rob, James and Tyler delivered a friendly and professional service. Thank you so much
2024幎3æ15æ¥
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Ventrolla ããã®åç
Dear Emily,
We are very happy to hear you are satisfied with your new widows and that theyâve brought a fresh look and feel to your home. Itâs fantastic that Simon, Rob, James, and Tyler provided such a friendly and professional service. Weâll be sure to pass on your kind words to them.
Kind Regards,
The Ventrolla Team
Repair to sash window
Very impressed with the whole experience. Very prompt response and professional in all respects. I had a sash window repaired and draught proofed. Derek was very helpful and carried out the work with minimal disruption. All rubbish was removed. Very positive experience.
2024幎12æ13æ¥
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Ventrolla ããã®åç
Dear Linda Marsh,
Weâre delighted to hear you were impressed with your experience and that Derekâs work met your expectations. Ensuring prompt, professional service with minimal disruption is our priority, so itâs wonderful to know we delivered. We truly appreciate your feedback and look forward to assisting you in the future.
Best Regards,
The Ventrolla Team
Draughtproofing casement windows
The work, which was all beautifully done, involved installation of 3 newly made casements in one window and draught proofing of 2 other windows all in an elderly listed house. It had to be good and was. Not a bit of rot escaped the notice of the team and all was remedied with patience and good humour. The team of James, Rob and Tyler were a pleasure to have around and very efficient.
2024幎12æ5æ¥
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Ventrolla ããã®åç
Dear Rosemary,
Thank you so much for your fantastic review. We're so glad to hear that you're pleased with the work, especially given the challenges of working on an elderly listed house. Itâs wonderful to know that James, Rob, and Tyler provided such excellent service, combining patience, efficiency, and a positive attitude.
We truly appreciate your trust in us and are thrilled to have met your expectations. If you need any further assistance, please donât hesitate to reach out.
Regards,
The Ventrolla Team
Confidence is high with this company
We are delighted with the sash double glazed window that was installed in an existing box frame. The company is efficient, easy to contact, pleasant to deal with and provided good prompt response to our queries. Their goal in achieving a very happy customer was achieved when they sent Rob, an excellent experienced fitter, to finish a couple of snags. We have every confidence in using this company again should we decide to proceed with the rest of the windows.
2024幎11æ19æ¥
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Ventrolla ããã®åç
Dear Sue,
Thank you so much for your kind feedback. Weâre thrilled to hear that youâre delighted with the sash double glazed window and that the installation process went smoothly. Itâs great to know that our team, particularly Rob, helped address the snags and ensured you were completely satisfied.
Kind Regards,
The Ventrolla Team
New doors
New doors, new home! Gosh, the thought of having to go through all of the rigmoral to get this organised was quite daunting, however, I neednât have worried! With the help of Simon and Paul on the paperwork, Emma, Jennie and Tom on scheduling and invoicing, and James Rob and Tyler on the fitting and snagging Iâm so pleased with the outcome. The doors open perfectly (better than before!) and are draft proofed to within and inch of their lives! Leaving the house gorgeously toasty in this freezing weather. I really wasnât looking forward to having all this done, but the guys were very friendly and professional. Did a great job of problem solving, and left the place cleaner than they found it! Thank you so much team! This is the second time I have used Ventrolla, having had Toby fit the system in our windows previously and I am absolutely thrilled with the results! I will definitely be calling on Ventrolla should I need a similar service in future! Great job team!
2024幎11æ29æ¥
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Ventrolla ããã®åç
Dear LP,
Thank you so much for your wonderful feedback. Weâre delighted to hear that youâre thrilled with your new doors and the overall experience. Itâs great to know that our team, from paperwork to fitting, made the process smoother than expected. We truly appreciate your trust in us, and weâll be sure to pass on your kind words to Simon, Paul, Emma, Jennie, Tom, James, Rob, and Tyler.
We look forward to working with you again in the future.
Best regards,
The Ventrolla Team
The Ventrolla installation guys
The Ventrolla installation guys, Eddie and Dereck were very good. Efficient and effective they installed our windows and did a great job. They arrived on time worked hard were polite and very helpful.
2024幎11æ28æ¥
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Ventrolla ããã®åç
Dear Peter,
Weâre delighted to hear that Eddie and Dereck impressed you with their professionalism and hard work. Your feedback means a lot to us, and weâre thrilled youâre happy with the results. If you need anything in the future, please donât hesitate to reach out
Best Regards,
The Ventrolla Team
Great windows and excellent work
Ventrolla are great to deal with. Their work is very good quality and our team (Carl Bentley and Mark) were excellent workers and very friendly and helpful).
2024幎11æ20æ¥
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Ventrolla ããã®åç
Dear Lynne,
Thank you for your fantastic feedback. Weâre so glad to hear that you were pleased with the quality of our work and that Carl and Mark provided excellent service. Weâll be sure to pass on your kind words to them.
If you need any further assistance, feel free to reach out.
Best regards,
The Ventrolla Team
I thorough recommend Ventrolla in Bristol
Despite wet weather Rob, Ty and James were efficient, tidy and thorough. I can't thank them enough for replacing the rotten wood of my old windows. I thoroughly recommend Ventrolla.
2024幎11æ28æ¥
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Ventrolla ããã®åç
Dear Mary,
Thank you so much for your kind words. We're thrilled to hear that Rob, Ty, and James provided such great service, even in the wet weather. Itâs wonderful to know youâre happy with the replacement of your windows, and we truly appreciate your recommendation.
If you need anything else in the future, donât hesitate to reach out.
Best regards,
The Ventrolla Team
I am so pleased with my new windowsâŠ
I am so pleased with my new windows which were fitted by Rob, James and Tyler. The team were prompt, efficient and friendly. They answered all my queries and respected my home which they left as clean and tidy as I could wish.
2024幎11æ25æ¥
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Ventrolla ããã®åç
Dear Janice,
Thank you so much for your wonderful review. Weâre delighted to hear that youâre pleased with your new windows and the service provided by Rob, James, and Tyler.
Itâs great to know that the teamâs efficiency, friendliness, and attention to detail made such a positive impression. Ensuring your home was left clean and tidy is always a top priority for us, and weâre thrilled that you felt well taken care of throughout the process.
If thereâs anything else we can assist you with in the future, please donât hesitate to reach out.
Best regards,
The Ventrolla Team
Refurb in Helensburgh
After an initial hiccup with the survey, the work of refurbishing our period sash windows was undertaken by Alan McDowell and his colleagues, Allan and Kevin. I have to say that, both in execution and materials used, the standard of work was exceptional. The workers were punctual, friendly, polite and very knowledgeable about their product. And despite the inconvenience, the guys were more than happy to accommodate into their workflow an independent tradesman that we had contracted to fit lead window trays and mullion aprons. Moreover, notwithstanding clearly difficult personal circumstances, Alan McDowell made a point of attending to the job and our requirements with self-less dedication and great professionalism. We could not be happier with the work done and the guys who did it. Thank you Alan, thank you Ventrolla.
2024幎10æ23æ¥
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