Vets Now - Farnham レビュー 129

I disliked the cost for a 15 mins consultation. Over £400.00.

Absolutely all staff fantastic so reassuring, supportive and helpful, best care I have ever experienced.

£405 and the vet didn’t do anything. Just tranquilliser for dog to see vet on Monday. He was in such pain with his eye. They did not have a muzzle to fit.

Was sent to out of hours after my cat suffered a serious injury, my vets opened before consultation finished and wasn't updated that I could transfer to my vets. Told that if surgery went well bill would be £1200. Was told surgery couldn't have been simpler then charged £2300. Told would only need 2 further vet visits then on collection told every week.
As an example .... a BANDAGE was £72... i could go on and on. I dont have issues specifically with the veterinary care but the charges and the communication was horrific.

Ana the Veterinary on the day was amazing : so caring and efficient. She administered a strong drug to calm the pain on my beloved cat. Charlotte was also so helpful with the admin and general advice,

Prompt, efficient and reassuring.

I took my cat to this vet practice after he broke his leg during their after hours. The staff was amazing and helpful but like all vets, the prices are extortionate. I don’t understand how can vet practices be so expensive. If it was a review just on staff, it would be 5 stars. Unless you are rich, I wouldn’t recommend this place.

Made to feel very welcome, seen very quickly, was in and out withing 15mins

Quick and friendly response. Thorough check over my pup by Charlotte. Put my mind at rest.

They were marvellous Darcy had a very thorough examination from the vet, and the receptionist/ nurse was extremely understanding def 5 stars Kim and Clive

Brilliant support and excellent nurses.

Very caring staff, reassuring and explained everything. We were seen promptly, staff were very kind and understanding of my concerns and stress!

This reply relates to my visit with my dog Toby and not Woody. The receptionist was wonderful and sympathetic to my position with having to have Toby put to sleep however the actual way he was treated I’m not going to say it was unsympathetic but a very bad experience the way he in my mind suffered due to the procedure being clumsily performed

Our fur baby Cocoa was in a pretty bad way Mon evening after having some urgent treatment on Saturday for a severely blocked colon. We made a decision to call them later at night and took Cocoa to Farnham asap for urgent treatment. I can't fault the team who were on shift from the receptionist to the vets and nurses for looking after her and giving her the best treatment possible. We were worried sick as we thought we might lose her, but she's a little fighter, warrior who wasn't ready to go yet. We're pleased to say she's at home resting and hopefully will make a full recovery fingers 🤞.

From my initial call to seeing the vet and paying the whole experience was seamless, the team knowledgeable and polite. Everything was explained really clearly too.

Efficient
Polite
Caring

I was able to be seen quickly. The team were caring whilst also professional. An accurate estimate was provided and I got regular updates on how my cat was doing and when she was able to come home. Slight negative that a (not inexpensive!) charge had been left on my invoice that was no longer relevant, but these things happen. Overall a great service that saved my cat in an emergency.

Courteous and professional service, they went out of their way to make us feel at home. Eye wateringly expensive, but top notch service. Would recommend.

Kind staff
Good service
No push to over Medicate
Prompt response from admin staff
Thank you

Lemmy was really looked after. Seen really quickly. Everyone was really lovely.