Was sent to out of hours after my cat suffered a serious injury, my vets opened before consultation finished and wasn't updated that I could transfer to my vets. Told that if surgery went well bill w... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Was sent to out of hours after my cat suffered a serious injury, my vets opened before consultation finished and wasn't updated that I could transfer to my vets. Told that if surgery went well bill w... もっと見る
企業が回答しました
Our fur baby Cocoa was in a pretty bad way Mon evening after having some urgent treatment on Saturday for a severely blocked colon. We made a decision to call them later at night and took Cocoa to Far... もっと見る
企業が回答しました
Seen almost instantly, sent directions via text, informed of minimum charge before setting out. Friendly receptionists and vets, staff all seemed to genuinely love animals. Charge for emergency servic... もっと見る
企業が回答しました
Sometimes you need reassurance that your furry family member is ok, or that your feelings were right and something is really wrong with them. Vets Now service is fantastic, not just a phone call but a... もっと見る
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当該企業による記述
Find An Emergency Vet
Pet Care Advice
Customer Hub
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Hale Road, GU9 9RB, Farnham, 英国
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この企業のTrustpilot 利用方法
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I disliked the cost for a 15 mins consultation. Over £400.00.

Vets Now - Farnham からの回答
Absolutely all staff fantastic so reassuring, supportive and helpful, best care I have ever experienced.

Vets Now - Farnham からの回答
£405 and the vet didn’t do anything. Just tranquilliser for dog to see vet on Monday. He was in such pain with his eye. They did not have a muzzle to fit.

Vets Now - Farnham からの回答
Was sent to out of hours after my cat suffered a serious injury, my vets opened before consultation finished and wasn't updated that I could transfer to my vets. Told that if surgery went well bill would be £1200. Was told surgery couldn't have been simpler then charged £2300. Told would only need 2 further vet visits then on collection told every week.
As an example .... a BANDAGE was £72... i could go on and on. I dont have issues specifically with the veterinary care but the charges and the communication was horrific.

Vets Now - Farnham からの回答
Ana the Veterinary on the day was amazing : so caring and efficient. She administered a strong drug to calm the pain on my beloved cat. Charlotte was also so helpful with the admin and general advice,

Vets Now - Farnham からの回答
I took my cat to this vet practice after he broke his leg during their after hours. The staff was amazing and helpful but like all vets, the prices are extortionate. I don’t understand how can vet practices be so expensive. If it was a review just on staff, it would be 5 stars. Unless you are rich, I wouldn’t recommend this place.

Vets Now - Farnham からの回答
Made to feel very welcome, seen very quickly, was in and out withing 15mins

Vets Now - Farnham からの回答
Quick and friendly response. Thorough check over my pup by Charlotte. Put my mind at rest.

Vets Now - Farnham からの回答
They were marvellous Darcy had a very thorough examination from the vet, and the receptionist/ nurse was extremely understanding def 5 stars Kim and Clive

Vets Now - Farnham からの回答

Vets Now - Farnham からの回答
Very caring staff, reassuring and explained everything. We were seen promptly, staff were very kind and understanding of my concerns and stress!

Vets Now - Farnham からの回答
This reply relates to my visit with my dog Toby and not Woody. The receptionist was wonderful and sympathetic to my position with having to have Toby put to sleep however the actual way he was treated I’m not going to say it was unsympathetic but a very bad experience the way he in my mind suffered due to the procedure being clumsily performed

Vets Now - Farnham からの回答
Our fur baby Cocoa was in a pretty bad way Mon evening after having some urgent treatment on Saturday for a severely blocked colon. We made a decision to call them later at night and took Cocoa to Farnham asap for urgent treatment. I can't fault the team who were on shift from the receptionist to the vets and nurses for looking after her and giving her the best treatment possible. We were worried sick as we thought we might lose her, but she's a little fighter, warrior who wasn't ready to go yet. We're pleased to say she's at home resting and hopefully will make a full recovery fingers 🤞.

Vets Now - Farnham からの回答
From my initial call to seeing the vet and paying the whole experience was seamless, the team knowledgeable and polite. Everything was explained really clearly too.

Vets Now - Farnham からの回答
I was able to be seen quickly. The team were caring whilst also professional. An accurate estimate was provided and I got regular updates on how my cat was doing and when she was able to come home. Slight negative that a (not inexpensive!) charge had been left on my invoice that was no longer relevant, but these things happen. Overall a great service that saved my cat in an emergency.

Vets Now - Farnham からの回答
Courteous and professional service, they went out of their way to make us feel at home. Eye wateringly expensive, but top notch service. Would recommend.

Vets Now - Farnham からの回答
Kind staff
Good service
No push to over Medicate
Prompt response from admin staff
Thank you

Vets Now - Farnham からの回答
Lemmy was really looked after. Seen really quickly. Everyone was really lovely.

Vets Now - Farnham からの回答
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