I’m absolutely delighted with my Vidalux sauna. It has helped me create my own little sanctuary—a peaceful space to switch off, unwind and enjoy some much-needed time for myself. The barrel desig... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The sauna was delivered really quickly. It was easy to assemble. The unit is of a very high quality, even better than expected. It is easy to operate and heats up very quickly. The lighting options a... もっと見る
When the shower arrived the tray had a damaged thread so could not adjust.however this was quickly rectified and they sent a replacement. When assembling instructions are not very clear, when fitting... もっと見る
企業が回答しました
Bought the deluxe 3 person sauna from Vidalux and I’m impressed on both counts — price and performance. It heats up faster than I expected, holds temperature without any fuss, and the build quality fe... もっと見る
企業が回答しました
企業情報
Vidalux について
当該企業による記述
The UK’s largest manufacturer and supplier of steam showers, saunas & Baths
We have sold, serviced, installed, innovated, developed and designed more than any other manufacturer in the world – no other leading company in our niche can claim to have as much experience, insight, innovation or knowledge as Vidalux
Our Aim Is SimpleAt Vidalux we believe in honesty, transparency and good old-fashioned quality at a reasonable price
We believe everyone should be able to have the luxury they deserve and be able to combine lasting quality and service whilst still having change in their pocket
Did You Know That We
- Have the largest network of retailers in our niche that trust our quality over all others
- We're the first in the UK to offer Hybrid Sauna's
- We have many innovations like our game changing 'Complete Heat' Sauna's
- Allow a full customisation for our shower cabins
- Offer DAB Radios in our steam and showers cabins
Vidalux has for a long time been a leading innovator, others simply imitate VISIT OUR WEBSITE contact support
UK's Best Rated Sauna's
UK's First All-In-One Hybrid Saunas
Vidalux's 'Complete Heat' technology in our Hybrid saunas means you can have all three systems in the same unit with no compromise in the performance of either system
連絡先
4.5
優良
1112件のレビュー
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Easy to deal with
Easy to deal with but sadly had to return item as shower seat was too low. Refunded immediately
2026年1月14日
Totally let down by this company
This review will, hopefully help my fellow trades people to not make the same mistake that I did purchasing a VIDALUX Coniston Walk-In Bath. The bath is totally not fit for purpose if the purpose is to replace an existing bath. The side panel of the VIDALUX bath is an integral part of the bath and CANNOT be removed. This means, that in the vast majority of cases there is NO access to the plumbing under the bath, nor can the support feet be adjusted for levelling purposes.
None of this is mentioned in the sales description and if you ask “Technical Support” for any help you’re going to be VERY disappointed with the outcome. They told me that “there’s a removable access panel on the end of the bath”. This panel is located at the opposite end to and of the plumbing fixtures and in the vast majority of cases would be inaccessible due to it being up against a wall!
This item is literally only any good if it is being fitted into a bathroom which has not yet had any walls built around it…. And as for any future maintenance… forget it!
So, to my fellow trades people…..avoid this VIDALUX bath or be prepared for a VERY difficult installation with absolutely NO HELP from the manufacturer.
2026年8月10日
自発的なレビュー
Vidalux からの回答
Hi there,
Thank you for taking the time to share your feedback. We are sorry to hear that you felt let down and found the installation of the Coniston Walk-In Bath challenging.
I have spoken with our technical support team regarding your specific situation, and it appears the difficulties arose because the bath was being fitted into a confined alcove. It is important to note that this is not a standard bath; it is a specialist walk-in bath with a fundamentally different build.
Because of the door mechanism and the need to maintain absolute structural rigidity and a watertight seal, the bath features an integral side panel. This specialized design must be taken into account when planning the plumbing and fitting. Since it is not a normal bath, you may need to take additional precautions with the installation, and accessing the feet for levelling may take a short while longer in a tight alcove space.
While we understand it requires a different approach than a standard tub replacement, please rest assured that there are no issues with the design. We have thousands of happy walk-in bath customers who use this exact model daily without a problem.
We appreciate your feedback and will look into how we can make the installation requirements even clearer for tradespeople in the future. If you need any further assistance, please reach out to our team directly.
Best regards,
The VIDALUX Team
Wow what an amazing sauna and health…
Wow what an amazing sauna and health benefit , many others 3 or 4 times the price , so easy to install , less hassle , space saving , perfect and cost effective, improves skin and health , dont wait everyone needs this boost , i would say yes yes yes go for it skin and health improvements
2026年8月7日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
1 Person Sauna
Prompt service and great product. Fantastic quality.
Absolutely love the new edition to our bathroom, the new 1 person Sauna is not only stunning and simple to operate, but has become a part of our daily routine. Thank you Vidalux.
2026年8月5日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
Solara 3 person corner sauna
Good website makes everything clear. I had to contact customer services and they resolved my issue within half an hour. Delivery was on time and the product, an infrared sauna, was well packed with no damage. Assembly was straightforward.
Minor criticism would be the manual could do with more detail in parts.
2026年7月23日
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
Vidalux SS80 NO ELECTRICS free standing…
Vidalux SS80 NO ELECTRICS free standing shower cabin, purchased June 26.
This is the second purchase I have made of a shower cabin from Vidalux, from selection on the website to purchase everything was so easy, once the purchase was completed the confirmation support was excellent. I was emailed regarding a suitable delivery date of my choice and when I had chosen a date I was given a window time for delivery. All in all the selection,purchase and delivery date couldn’t have gone any smoother.
As with a previous purchase from Vidalux all components of the shower cabin were packaged for protection and once delivered it had everything required to build a complete shower cabin, as very precise instructions were included I had no problem in completing the self assembly my self, not a problem if your handy the instructions and videos on the Vidalux website are there to assist you if you’re struggling.
However if your not into DIY then you need to bring in someone who is capable of being able to assemble the unit whether they be professional or otherwise, certainly don’t try to assemble it yourself because you may regret it.
All in all I’m very satisfied with my second purchase from Vidalux and would definitely recommend them if your thinking of buying from them, quality units at very competitive prices.
2026年7月30日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
A massive thank you to vidalux
A massive thank you to vidalux for the prompt delivery of our shower cabin. Excellent customer service, friendly helpful staff, fantastic product 😀
2026年7月7日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
Vidalux RT79 for a small bathroom refurb
Purchased a Vidalux RT79 as we needed a shower in a very small bathroom.
I chose this for its leak free promise and I can see from the construction that it is unlikely that leaks will be a problem.
Delivery was on time and securely packaged on a pallet.
The parts were good quality and fitted together without too much difficulty, that said, the instructions could have been a bit clearer especially for the plumbing connections. A manufacturing defect on the tray was swiftly and easily resolved by the customer service sending out a replacement.
The pod is small enough to fit where the bath was and unfortunately the shelf inside is just where I would bump my head on it, so that is removed.
The rain head is very effective and handset works well although the body jets were not to my liking.
It look smart in the refurbished bathroom.
2026年7月16日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
Shower cabin
Just purchased a shower cabin from Vidalux and I have to say that from ordering through to delivery it has been such a seamless process.
Shower cabins are delivered on a pallet, massively protected to prevent any damage and to a convenient location on your property (access permitting), by professional, accomodating staff.
Ordering was really straightforward with a wide choice of delivery options and
follow up after purchase has been excellent, Vidalux really do appear to value your custom.
Thankyou for an a quality, competitively priced product 😊
2026年7月7日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
Received my sauna about 6 weeks ago and…
Received my sauna about 6 weeks ago and it's been a great addition to my gym. The Sauna works exactly as described and the customer support us very good for any questions. Would highly recommend.
2026年7月1日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
Bought shower
Bought shower , arrived bang on time , what more could you ask for
Easy to build and as had them before at other properties it is true they don’t leak 👍👍
2026年6月10日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
Bought the deluxe 3 person sauna from…
Bought the deluxe 3 person sauna from Vidalux and I’m impressed on both counts — price and performance. It heats up faster than I expected, holds temperature without any fuss, and the build quality feels well above what I paid. Assembly was straightforward and it’s been solid since day one. Easy five stars.
2026年7月29日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
Ordered Signo Showerguard Kit
Ordered Signo Showerguard Kit. Arrived very promptly, well packaged. Easy to use website and ordering process.
2026年7月23日
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
I ordered my infrared sauna on the…
I ordered my infrared sauna on the Wednesday and it was delivered on the Friday!
Well packaged. Easy to put together. And it’s just amazing. Im so happy with it. Managed to get it in the sale which is always a bonus but with the quality, I would have been happy to pay full price. They kept in contact from the minute I made my purchase right up until delivery.
2026年7月24日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
Great service but product not completely up to expectations
The ordering was top notch, the delivery ok. However, the putting together of the sauna was stressful as the parts didn't always align. The bench came with a small section that had fallen out, as the nails were not hammered in straight. One of the brackets that clip the sides together was screwed in slightly behind the line it should have been screwed in on, so closing said bracket was a complete mission. It took 2 of us 4 hours to put the sauna together with literal blood (from a chipped piece of plywood), sweat and tears. The guy in the YouTube demo video clearly had a lightweight, precision-engineered demo model that just slotted into place, taking a mere 10 mins to put together, because the reality just isn't the same. They also don't give any instructions on how to put the handles on. While the overall look is great, one cannot look too closely at the finishes because they are clearly machine assembled and not quality checked. Lots of chips everywhere. I'm both excited by our new sauna but also slightly disappointed as well, because we saved up so long to get this for my chronic health conditions.
2026年7月15日
Vidalux からの回答
Dear Customer
Sorry to hear of this concern. Whilst we do have individual service videos, such as the construction of the door handle. I suspect that you have now moved beyond this stage.
I've spoken to the team here, and they mention that they have not received any calls, emails or other reports of any concerns. The build of a sauna should indeed and always does take approximately ten minutes and I'm sorry to hear that this was not the case for you.
Again, my apologies that not everything went perfectly, I've asked customer services to reach out to you to see if there's anything we can do to rectify the issues you have faced and put things right in regards to the troubles you have come across.
Kind regards,
Vidalux 2 person sauna
Purchased a Vidalux 2 person sauna, sauna arrived well packaged on arranged day right up to my front door. Very straight forward to simply click all sides into place and it was done.
We absolutely love the sauna, very well built easy to use and the best way to relax at the end of the day. Also, wow! What a relaxing sleep I have when I have an evening sauna.
Perfect service thank you!
2026年6月15日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
It was easy to order on line
It was easy to order on line. The price was very competitive. And the items where delivered quickly. Happy with my purchase.
2026年7月17日
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
Excellent product
Excellent product - Quality, Stylish, premium workmanship.
Great company, fantastic customer services, responsive, putting customer first.
Delivery was hassle free, on time and all well packed.
Very happy with Sauna and the company.
2026年7月13日
自発的なレビュー
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
Vidalux からの回答
Thank you so much for taking the time to leave such a dazzling review! We are absolutely thrilled to hear that you had a wonderful experience with us.
Our entire team works incredibly hard to deliver the highest quality products and service, and knowing that we hit the mark for you truly means the world to us. It is customers like you who make what we do so rewarding.
Thank you again for your kind words and for choosing VIDALUX. We hope you continue to enjoy your purchase for years to come, and we would love to help you again in the future!
Best regards,
The VIDALUX Team
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