Viverhomes レビュー 90

Gran experiencia alquilando un piso. El trato al cliente fue excelente en todo momento: cercano, profesional y muy atento. ¡Totalmente recomendable!

Really good experience with viver, the apartment and the flatmates were both awesome. Hihgly recommend it.

Equipo joven que transmite frescura y alegría contagiosa.

They kept the deposit 500€ when I called em right away after 1hr after the reservation on Uniplaces.com (also not good), I had 24h to cancel the reservation to get back the deposit but they sent me the email the next day to inform me that to officialise the cancellation had to be done through Uniplaces in less than 24hr (nice technique to keep the money), and then they acting like the money disappeared into the realm of darkness, impossible to get it back.. a joke..

AVOID AT ALL COST!!!
I rarely leave reviews, but this experience with Viver Homes deserves to be documented to warn others.
What was advertised and what I received were two completely different realities.

The listing showed a clean, well-maintained apartment, presented as “new” and fully furnished. The reality upon first physical access was the opposite: visible humidity damage, peeling paint, stains, poor maintenance, and an overall condition that clearly did not match the photos or the standard presented in the listing.

This is not about “expectations” or “preferences.”
This is about not receiving what was paid for and promised.
I reported the issues immediately upon access and did not stay a single night. Instead of addressing the fact that the property was not delivered in conformity with what was advertised, Viver Homes chose to classify the situation as an “early departure” and withhold my deposit.
When I raised this clearly, their response was:
“We regret the room was not what you wanted.”
This completely misrepresents the issue. (1/3)
The problem is NOT that the room “wasn’t what I wanted.”
The problem is that it did not match what was advertised and agreed upon. Which is a fundamental obligation in any rental.
Rather than acknowledging this, they:
Ignored the condition of the property at check-in
Relied entirely on contractual clauses.
Continued to insist on “early departure” despite no valid delivery of the room.
Eventually stopped replying to messages.

I was also told this is “standard practice in the hospitality industry,” which is misleading. This is not a hotel stay, this is a rental contract, where the property must correspond to what is advertised.

Being expected to accept a property that does not match its listing, MOREOVER losing your deposit, is not a reasonable or fair practice.
For anyone considering booking:
JUST AVOID
Do not rely on listing photos alone
Document EVERYTHING immediately upon arrival
Be aware of how “early departure” clauses may be applied regardless of actual conditions

Based on my and other tenants’ experiences, we cannot recommend this company.
There is a high chance they fabricate their own 5 star reviews, which is kind of pathetic and obvious to the bare eye as some of them are repeated (copy/pasted) under different names and periods. And judging by the amount of 1 star reviews it is quite clear this company has lost the plot, yet they continue to have clients that are unaware of what they are getting themselves into. Just have a scroll and you'll have a good laugh. Just like many others, I’m still waiting for my deposit to be returned!!!
For clear reviews and a misrepresentation of what they advertise to lure naive young tenants who are mainly students studying abroad, check out this profile on instagram @Viverhomesreviews. This is backed by dozens of past tenants that have sadly experienced VIVERS scheme. (3/3)

Mucho divertido

Ambiente cálido y amigable

fiera my diverti da

Ho vissuto in diverse città ma qui ho trovato qualcosa di speciale. L´atmosfera è molto piacevole e si respira tranquillità. Tutto è ben organizzato e il team è sempre pronto ad aiutare. Un posto davvero piacevole dove stare.

Wrong place, no communication, Locked out, barely got deposit back (which most don't)

Stayed in bcn during the summer of last year, booked a place through co-living.com.

Arrived at night, to an apartment that wasn't the same as the one I booked. Of course my digital keys didn't work, was lucky the neighbour let me in. In short absolutely disgusting place, next day went to the office theatened, and got a new place.

New place was nice, good location, but we got locked out & in more than once, to the point a locksmith became a good friend of mine. I got the cost of the locksmith refunded by viver, my roommate didn't.

Cleaning barely happened once a week, and maintenance issues took forever (if they even were fixed). I was very lucky with my place considering I knew a few people that rent dumps from viver for crazy prices.

I went to the office at least 15 times over the span of 3 months, and when I was at the office I always met a few people either raging over their situation and some crying, felt criminal what they did/do.

I know a couple of people that rent from viver, and literally everyone wanted/wants to pull their hair out.

Now even a year later people still message me asking if I got my deposit back (I did), and if I can help them get theirs.

They don't communicate, customer service is terrible, arrogant people in the office.

as a cherry on the cake, they removed their office from google, so I have no idea how I would have managed with these people If I couldn't go to the office whenever to force them to fix whatever issue was at hand.

Also, they tend to delete negative comments.

Def took a few months away from my life from stress.
I'm a very persistant person, so I could deal with it, but trust me, you don't want to deal with this missary.

Everyone is respectful but also open and friendly. We often had dinner together or went out as a group. The apartament itself was modern and spotless. When i moved out, the deposit was retured exactly on time. Couldn't ask for a better experience.

I stayed six months in total and everything was just as promised. The check-in was easy, communication was fast, and the apartment was always clean. I met great people and felt comfortable from day one. When I left, I got my full deposit back in less than a week. Highly recommend!

I strongly advise everyone not to book accommodation with Viver Homes.

My experience with them was extremely negative, mainly due to their terrible communication and the way they handle security deposits. Throughout my stay and especially after moving out, communication was a complete disaster. Messages were ignored or answered very late, and getting clear information was almost impossible.

The biggest issue was the return of my security deposit. After moving out, Viver Homes kept delaying the repayment without providing clear explanations. In the end, I had to wait more than 7 months to receive my deposit back. The money was only returned after I involved the booking platform that mediated the rental.

From conversations with other tenants, it seems that many people experience similar problems, particularly when trying to recover their deposits.

Based on my experience, I would strongly discourage anyone from renting or booking accommodation with Viver Homes. The stress, lack of communication, and extremely long wait for the deposit refund simply aren’t worth it.

Vivo con otras dos personas y la convivencia es inmejorable. Cada uno tiene su espacio, pero también compartimos cenas y charlas. El piso es bonito, luminoso y está en un barrio lleno de vida. María se preocupa de que todo funcione y siempre contesta rápido. Da gusto tratar con gente así

La atención ha sido excelente de principio a fin. Chaimae me acompañó en todo momento, desde la firma hasta la mudanza. Cuando tuve una pequeña incidencia con la lavadora, lo arreglaron el mismo día. Es raro encontrar tanta eficiencia y amabilidad a la vez

I honestly couldn’t have asked for a better experience. The place was super clean, fully equipped and close to everything. I was moving from abroad and didn’t know what to expect, but the whole process was so easy thanks to Chaimae. She explained everything and even helped me get settled in the city.

Terrible experience !!! I have been living without hot water for a month and they are absolutely not in hurry to fixe it. They don even bother answering my mail.
On top of that that haven’t even offer a discount on the rent. This is absolutely outrageous.
The ceiling of one of our shower fell down and it still has been fixed! How is it possible to even ask people to pay for a rent in those conditions !