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5つ星のうち1の評価

Worst buy in years. Best to toss it and be more careful in purchasing from a trusted manufacturer. Total control freaks created this mess. Trying to force you to play their game. Vizio wants way... もっと見る

5つ星のうち5の評価

Ein Umtausch der von mir falsch bestellten Küchenarmatur war überhaupt kein Problem. Der Sachbearbeiter, Herr Kohler, war sehr freundlich, kompetent und konnte mir sofort mit einem Austausch helfen. K... もっと見る

5つ星のうち1の評価

One of the worst companies I've ever purchased from. They offer a really poor 1 year warranty on their products. My TV's display stopped working only after 2 years, and Vizio support was completely... もっと見る

5つ星のうち1の評価

My P75QX-H1 just gets worse and worse every time a software update installs. VRR and low latency mode have been broken since launch, but now they forcibly enable both features with no way to disa... もっと見る

企業情報

  1. 電子機器会社
  2. 電子機器店
  3. テレビ販売店

さまざまな外部ソースから提供された情報

VIZIO is the maker of the top-selling 4K UHD TVs / Displays and America's #1 Sound Bar Company. VIZIO’s mission is to deliver high performance, smarter products with the latest technology innovations.


連絡先

1.5

ひどい

TrustScore 5段階評価の1.5

133件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.5

すべてのレビュー

(133)

過去12か月のレビュー数: 40

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5つ星のうち1の評価

FORCED SOFTWARE UPDATES BRICK FUNCTIONAL TVs TO EXPAND CORPORATE AD NETWORKS

FORCED SOFTWARE UPDATES BRICK FUNCTIONAL TVs TO EXPAND CORPORATE AD NETWORKS

Do not buy a VIZIO television under any circumstances.

If you own an older model, disconnect it from the internet immediately before corporate greed renders your hardware completely useless.

I received my VIZIO TV as a gift from my employer 18 months ago after it was lightly used at a trade show. For months, it worked flawlessly. It connected seamlessly to my Xfinity Wi-Fi and easily streamed Prime Video, Peacock, and Disney+. It was a perfectly functional piece of consumer electronics.That all changed following the recent corporate merger updates. VIZIO and Walmart have forcefully deployed a series of unoptimized software patches, constant reboots, and forced account migrations that have completely broken the TV's core firmware. The TV is now stuck in an endless, unescapable setup loop. It constantly "forgets" the Wi-Fi connection, rejects login credentials, fails QR code scans, and refuses to retain basic network handshakes.I have wasted over five hours performing hard factory resets, power-cycling routers, and following every single troubleshooting step available. The internal SmartCast OS is fundamentally broken. The only way to salvage this television and keep it from ending up in a landfill is to completely cut it off from the internet and spend more money to buy a third-party streaming stick (like a Roku or Amazon Fire Stick) to bypass VIZIO’s broken native software.VIZIO has essentially bricked functional consumer hardware to force users into a data-tracking, ad-driven retail ecosystem. Forcing consumers to buy extra hardware to fix a problem created by the manufacturer's own incompetent software deployment is unacceptable. Avoid this brand entirely.

2026年8月1日
自発的なレビュー
5つ星のうち1の評価

Your TV is junk

Your TV is junk. Picture is good is all I can say. If I would have done more research I would have never bought one. I should have went back with an LG. And I would not recommend this junk of a TV to my own enemy.!

2026年8月1日
自発的なレビュー
5つ星のうち1の評価

Wish I could give Vizio a rotten tomato…

Wish I could give this a rotten tomato rating. Does not even deserve 1 star.
I bought a 24" TV from Walmart about 2-1/2 years ago. I was in a rush and did not research. Hotwire was in the apartment wiring and told us the TVs we had were too old to be compatible with their technology. They were both as old as the hills.
I ran out to WM and bought the only TV in this size range. It was the only one that would fit the cabinet. Up until now it wasn't bad.
The last few days, whenever I turned it on, the first screen I got asked me for a Google log in I was able to clock out of it. Why should I need a Google log in for this Then yesterday I got a screen that said I needed a Walmart login. I tried to get out of it and got onto a Screen that wanted me to get a Vizio WatchFree+ account. My condo association pays Hotwire. Why should I need a Vizio account too?
Now I did research. I learned that WalMart bought out Vizio and is using Vizio as an advertising outlet. I hate when big companies think they have a right to your whole life. Just because I buy cucumbers at Walmart does not give them a right to rule my leisure activities.
We called Hotwire for help - just a short while ago. Remember - this is not their fault. They were having trouble re-setting the box remotely. They're sending a technician, to the house, between 4&6 this afternoon. That is good customer service!!! Ten stars for Hotwire!

If you're thinking of buying a Vizio TV - just don't.

2026年7月23日
自発的なレビュー
5つ星のうち1の評価

Tv does not come on

Tv does not come on. Unplug it and plug it back in then it comes on. Vizio customer service is awful and will not purchase another Vizio product ever

2026年5月31日
自発的なレビュー
5つ星のうち1の評価

Awful!!

Awful!!! Tv shuts off frequently and makes me sign in each and every time that takes around 10 minutes. I tried connecting my ps5 to it and the tv just shuts off nonstop. Worst tv experience I have ever had and I would rather use a tv from the dollar store than purchase another tv from Vizio.

2026年6月18日
自発的なレビュー
5つ星のうち1の評価

Terrible service.

If I could give less than a star, in fact if I could give negative stars I sure would because this company and its outsourced customer service is beyond awful. I bought a new 65 inch TV. Unboxed it and it did not have any screws for the legs stand. I called Vizio to figure out the size and after speaking with an incomprehensible AI I was transfered to a customer service rep who, barely audible or intelligible told me a size of the screw and it was available at any hardware store. I searched and found no screw matching what he told me. Made a guess and when those did not work I called back and another customer service rep gave me a different size and then backtracked when I questioned why the other guy gave me a different size. He then put me on hold searched Walmart and directed me to go to their site and search for doorbell security camera screws. Weird I thought I bought a TV. The Walmart in my town doesn't have them in stock so my only option is to order those and wait 10 days. Ten days to use a Smart TV because of 4 screws. I asked him to just send me 4 screws and he said they couldn't do that. I didn't choose violence so I hung up and wrote this review as a catharsis for me and a warning for whomever reads this.

2026年6月8日
自発的なレビュー
5つ星のうち1の評価

Bought 2 40" Vizio tv's for extra…

Bought 2 40" Vizio tv's for extra bedrooms... they were not expensive and on sale at Christmas time. 1 of the tv's went dead black screen after using it 2 times, was over 90 days to the crap company Sams Club would not take it back nor exchange it. Went to Vizio directly, they agreed to replace my new tv for a refurbished tv... didn't think that was fair but the only option so I went along. Had to put a credit card down as a deposit for them to send out the replacement, again thought this was odd but went along. Replacement tv came and straight out of the box (after being forced again to register online and go through a bunch of updates before I could use the tv) there is a big blemish in the screen, a black stop right in the middle at the top 2" x 2". So wasted more time calling them, and the entire process starts again. They still wont send me a new tv, and had to give my credit card again to get the replacement that will have to be registered, and old one returned again. HORRIBLE.

2026年6月1日
自発的なレビュー
5つ星のうち1の評価

Worst buy in years

Worst buy in years. Best to toss it and be more careful in purchasing from a trusted manufacturer. Total control freaks created this mess. Trying to force you to play their game. Vizio wants way too much private info. Even controlling ads as an overlay when trying to watch something on Roku. Ads butt in and refuse to let you continue watching until you say OK , then it becomes a real can of worms. My advice to you is Do Not Buy Vizio.,

2026年5月28日
自発的なレビュー
5つ星のうち2の評価

Vizio won't stand by their products.

Purchased a Vizio M213ad-k8 soundbar in 2023. Unit was great, when it worked. Less than 6 months later the unit started powering off at random. Contacted customer support, they blamed my TV, told me to buy a new HDMI cable, and walked me through updating the firmware on the unit. This resolved the issue for a couple months, and then it returned. Contacted Vizio support again, they walked me through a factory reset. This resolved the issue for another couple months, then after it was outside the warranty period, the unit completely died and will not power back on. Vizio support now says it's outside the warranty period and will not stand by their product even though the power issue had been reported multiple times during the Warranty period.

2026年5月27日
自発的なレビュー
5つ星のうち5の評価

Kompetenz und Freundlichkeit

Ein Umtausch der von mir falsch bestellten Küchenarmatur war überhaupt kein Problem. Der Sachbearbeiter, Herr Kohler, war sehr freundlich, kompetent und konnte mir sofort mit einem Austausch helfen. Kann diese Firma, objektiv, weiter empfehlen

2026年5月18日
自発的なレビュー
5つ星のうち1の評価

The warranty service is terrible

The warranty service is terrible. I've been there for more than 2 months to have my 40 TV changed. They cancel my service order, they open it again, on one occasion they ask me for a credit card for a hold in what they send me the TV and guess the next day they cancel me! The information they give you is incomplete. Today I called again and they tell me that it is awaiting approval! I don't think I'll ever buy a damn TV from this company again in my life

2026年5月20日
自発的なレビュー
5つ星のうち1の評価

VIZIO TVs

Update: Allstate/Trade Square has reconsidered my claim and is replacing it with an 2024 Onn 50" model TV. While I appreciate the replacement, I am worried that it's a 2024 model. It's supposed to be a new TV, but why do they have 18 months old TVs in stock? Also, since they are replacing the TV, my protection plan is now closed.

The USB port on my 50" Vizio TV became loose. I purchased it thru Walmart and a Protection Plan. The warranty is for one year, that is why I purchased the Protection Plan. The Protection plan considers this physical damage and will not honor the plan. The TV has been in the same space for the entire time since purchased. Consider other TV manufacturers instead. Truly a rip-"off.

2026年4月29日
自発的なレビュー
5つ星のうち1の評価

I have a vizio TV and I will never…

I have a vizio TV and I will never under any circumstances purchase another anything with this brand name on it again,,I have to unplug my TV every 2 hours or the sound quits and I can't change channels adjust volume nothing and my TV is only a few months old,,it's my second vizio TV and they both are screw ups ,, never again

2026年4月29日
自発的なレビュー
5つ星のうち1の評価

TV wouldn't even get past the initial…

TV wouldn't even get past the initial update. Went to Walmart and bought a Vizio by mistake, I was after a TCL and just completely brain farted. I mixed up their logos SOMEHOW. Got it home, got the remote out, then realized WHAT, this isn't a TCL Remote! looked at the box realized it's Vizio! No big deal I will use it if it works! Thank God it didn't get past the initial update, or I probably would have used it past the return date, and been stuck with this vizio trash. It froze after the initial update! Take it back to Walmart get a TCL. IT ZOOMS past the initial update in 10 seconds, immediately gives me the option to continue setup. I continue setting a couple things up, the TV then downloads another update that takes another 10 secs BOOM. I'm watching TV.

2026年4月26日
自発的なレビュー
5つ星のうち1の評価

Buyer Beware: 2026 Tech with 2010 Hardware & Infuriating Support

Title: 2026 Tech with 2010 Hardware & Infuriating Support

​"Do not waste your money on this Vizio D-Series. Not only is the hardware subpar, but the support experience is a complete waste of time.

​The Product Failures:
​Hardwired to be Slow: This 'Smart' TV is intentionally designed without 5GHz WiFi support. In a world of high-speed mesh networks, this TV is a bottleneck that constantly buffers because it can only see 2.4GHz bands.

​Broken Tuner: It can't even handle basic Over-the-Air (OTA) antenna signals without freezing and displaying a 'spinning red circle' that requires a full restart.

​The Support Experience:
Vizio support is an absolute joke. The agent insulted my technical intelligence, suggesting I 'entered the wrong WiFi info' before forcing me through a factory reset. I lost all my app logins and programming—a huge hassle—only for the agent to admit at the very end that the TV is designed without 5GHz capability.
​Save yourself the headache and the 'insult to your intelligence'—buy a brand that actually respects its customers and uses modern hardware

2026年4月25日
自発的なレビュー
5つ星のうち1の評価

Low Quality TVs, No Customer Service

Despite the positive reviews that they pay for (on ad-based websites, not Trustpilot), their products have a very short shelf life. When they stop working or develop lines, and you contact customer service because your product is under warranty, and you'd like it fixed or replaced, they will deny any responsibility for their poor product.

Our TV sat on our shelf for about a year. We use it three or four times a week when hanging out with friends. It hasn't been mishandled, it hasn't been on for long durations. Yet it developed faded color lines in the middle of the screen. It was under warranty but the "customer service" refused to try and help us or solve the problem apart from "Have you tried unplugging it for a bit and plugging it back in? Oh, you have. Well, then you broke it somehow."

Never buy this company's products. They make a garbage product, and they know it, and will do everything they can to not take responsibility.

If anyone ever starts a class action lawsuit, I'll happily join in.

2026年4月20日
自発的なレビュー

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