Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or o... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The service and support I get from vps.net could serve as an example for may others in their field. Quick response to technical or business questions and reliable operation of my services. Great partn... もっと見る
I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we... もっと見る
企業が回答しました
As the ticket progressed the support person took less and less responsibility for the challenge at hand. To the point of becoming argumentative. My entire setup was ordered and configured as per yo... もっと見る
企業が回答しました
企業情報
当該企業による記述
VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.
連絡先
VPS.NET, 517 W. 100 N. SUITE #225, PROVIDENCE, , UT 84332, Utah, 米国
- +1-435-213-2498
- sales@vps.net
- www.vps.net
4.5
優良
423件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amrita and Junaid J really helped my…
Amrita and Junaid J really helped my regarding resolving my issue which was actually basic.
2021年9月4日
自発的なレビュー
VPS.NET からの回答
Hi Jibrann and thank you for this awesome 5-star rating for Amrita and Junaid! Amrita and Junaid will often go above and beyond for our customers, so we're very happy that you were in good hands with them. We count ourselves lucky to have customers as awesome as you, and really appreciate you for taking the time out to share this valuable feedback with us. If there's anything we can do for you, please let us know anytime. We're here for you 24/7 and ready to help!
VPS.NET からの回答
Hello! We're so glad to hear that you're enjoying our support services and we really appreciate this feedback! Thank you for choosing VPS.net and for being our valued customer! Please feel free to reach out anytime, we're here for you 24/7!
VPS.NET からの回答
Hello Ahmed, Thank you for another lovely review of our VPS service! We're so happy that you're still enjoying our services and look forward to having the opportunity of providing you that same excellent level of service, for many more years to come. If there's anything we can do for you, please let us know anytime. We're here for you 24/7 and ready to help!
Excelent...
2021年8月18日
VPS.NET からの回答
Hi,
We are happy to see the feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
Fantastic support
Had a technical issues, contacted a guy called Dom S on livechat - made me feel a bit dumb as it was such an easy issue (but that's on me) - Thank you!
2021年8月7日
自発的なレビュー
VPS.NET からの回答
Hello Jack, thank you for this awesome rating and 5 Star review of Dom! It means a lot for you to take the time out and share this recognition of his skills, and it helps remind us how lucky we are to have him on our team. Thank you for being our valued customer and please feel free to contact us anytime you need a hand, we're here for you 24/7 and ready to help!
Poor server management
The company server management team is terrible. They respond very slow and mostly busy in misguiding due to lack of knowledge. My server is getting too many errors, and their focus is only to make money by every ways. In comparison to the market, their server cost is exceptionally high.
2021年8月6日
VPS.NET からの回答
Hi Deepak! Thanks for taking the time to leave a review of your experience. I'm sorry to hear that you found our responses to be slow and our costs high - we've taken this feedback onboard and will review with the relevant teams.
Our team are always on hand to provide assistance 24/7 and we offer flexible support options to suit your needs - where a greater level of support is required for troubleshooting your specific configurations, we recommend one of our managed service packages https://www.vps.net/managed-services/
VPS.NET からの回答
Hi Jason, Thank you for this short and very sweet review! We really appreciate the 5-Star rating and can't thank you enough for taking the time out to share this with us. If there's anything we can do for you, please let us know. We're available 24/7 and look forward to assisting you again.
I had needed private IP address of my…
I had needed private IP address of my website since it wasn't available on my dashboard. After security check, I was provided with the information I needed. Thanks for helping me out and keep up the good work
2021年7月27日
自発的なレビュー
VPS.NET からの回答
Hello Hemant, We're very pleased to receive this review and 5 Star rating from you, thank you for sharing this with us and we will definitely keep up the good work. Thank you for being such a great customer and for choosing VPS.net. If there's anything we can do for you, please let us know, we're here for you 24/7 and ready to help!
Dom is the man!
Very happy with the support I received from Dom. He obviously knew what he was talking about, and was patient, knowledgeable and professional.
2021年6月22日
自発的なレビュー
VPS.NET からの回答
Hi Jon, thank you for this awesome review and rating of Dom! Dom often goes above and beyond during his time at work, so it means a lot for you to take the time out and share this recognition with us, and it helps remind us how lucky we are to have him on our team. Thank you for being our customer and please feel free to contact us anytime, we're here for you 24/7, every day!
VPS.NET からの回答
Hello! We're so happy you're enjoying our support and we really appreciate this review and 5-Star rating. Thank you for choosing VPS.net and we look forward to serving you for many more years to come!
Professional…
Mr Amit has a very professional approach to customer and their problems.
2021年6月13日
自発的なレビュー
VPS.NET からの回答
Hello Krzysztof, Thank you for this wonderful review and 5 Star-rating of Amit! Amit is a valuable part of the team and has both great technical and customer skills, so thank you for sharing this and for reminding us how lucky we are to have him on the team. Thank you for being such a great customer and please feel free to contact us anytime, we are here for you 24/7, every day!
Responsive support
Responsive support
VPS has reliably remained up. Support handled my DNS request quickly. No complaints.
2021年6月7日
自発的なレビュー
VPS.NET からの回答
You just made our day! Thank you so much for sharing your review, Matt. We couldn't be happier to hear that we came through with a five-star experience. You're the best, and we can't thank you enough for choosing VPS.net! If you need anything, we're here for you 24/7, 365!
They have a great support team
2021年5月24日
自発的なレビュー
VPS.NET からの回答
Hi Daniel, Thank you for sharing this awesome feedback of our Support team! Reviews help our business build an online presence and they help new clients learn about us, so thank you for the recommendation! If you need any assistance, please reach out anytime, we're here for you 24/7. Thank you for choosing VPS.NET and we look forward to serving you for many more years to come!
Support helped me fix an issue I had
Support helped me fix an issue I had. Great job!
2021年5月11日
自発的なレビュー
VPS.NET からの回答
Hello Alex, we’re so happy your visit with our support went so well and that our team did such a great job. Thank you for sharing this, we try our best to deliver top-class support and it's great to know our support was able to hit the mark on this occasion. Please feel free to contact us anytime you need a hand, we're here for you 24/7 and look forward to working with you again.
wonderfull service
2021年5月7日
自発的なレビュー
VPS.NET からの回答
Hello Adnan, thank you for this short and very sweet review! We're so happy you're enjoying our VPS service and can't thank you enough for the 5 Star-rating. Please feel free to contact us anytime, we're here for you 24/7!
VPS.NET からの回答
Hello Kriszitán! We can’t thank you enough for the kind words about our VPS service and support! Your review means a lot to us and lets us know we’re on the right track to providing a top-class service for all our clients! Thank you for taking the time to share this with us and we look forward to working with you again!
It's rare that I go out of my way to…
It's rare that I go out of my way to write a negative review, but this company was a joke from start to finish.
I
2021年4月6日
自発的なレビュー
VPS.NET からの回答
Thank you so much for the amazing review, Zack! We're very pleased to hear you enjoyed our service and support so much, thank you for the valuable feedback as it lets us know that our team is delivering top-class support for our customers. If you need us again, please do not hesitate to reach out anytime, we're here for you 24/7!
Finally a cloud vps CPU that I can fully use.
The CPU is dedicated, not shared like most cloud VPS providers which is very appreciated for the intensive use case that I have. SSH connections are very stable. Sadly there's no IPv6.
2021年3月29日
自発的なレビュー
VPS.NET からの回答
Thank you so much for this amazing review and rating! We are really glad that you enjoy our VPS service and stable SSH connection! Your feedback is valuable and will help us improve the service for everyone, thank you for sharing it with us! We look forward to working with you again!
VPS.NET からの回答
Hi Attila! Thank you for the short and amazing review! We're very pleased we could deliver such a great experience for you and we look forward to working with you again!
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