I’ve had a great experience with Wallpaper Mural. I had an issue with the delivery through UPS, so I sent them an email. I was pleasantly surprised to receive a quick response from a real pers... もっと見る
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We are absolutely thrilled with our 'Brends' mural! It's transformed our downstairs living space and anyone who has seen it so far has commented how different it is and very calming to look at. The... もっと見る
Absolutely brilliant service and product. I’ve never used wallpaper before but wanted something to elevate my home. My son’s room needed a makeover and Wallpaper Mural offered such beautiful patterns... もっと見る
Fabulous customer service, very attentive. I received two proofs to sign off, first one showing the whole mural and the second showing a detailed section. I ordered the self adhesive peel-able wal... もっと見る
企業情報
当該企業による記述
Premium Self-adhesive Wallpaper & Wall Murals. Fast worldwide shipping. Premium HD wallpaper murals printed and shipped in 2-5 business days. Transform any space to meet your taste with our premium, handcrafted, bespoke wallpaper murals. High quality, sustainable wallpaper. 5 star friendly service. Secure transactions. 1000+ designs. Peel & Stick Wallpaper.
連絡先
Winnington Hall, Winnington, CW8 4DU, Winnington, 英国
- 01565337407
- info@wallpapermural.com
- www.wallpapermural.com
4.6
優良
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The design is fantastic
The design is fantastic, ideal for our spare room, ready for our granddaughter to stay. The clarity of instructions was excellent and helped two novices to do a good job. At time aligning the paper was a challenge but we got better as we put more sheets up. This is really good quality paper.
2025年8月8日
自発的なレビュー
WallpaperMural からの回答
Hi Susan,
Thank you for your review!
We are very happy to hear that you love your new wallpaper and that you found the paper to be really good quality.
If you ever have any questions or are looking to purchase more wallpaper in the future, please let us know and we will do our best to help out!
Kind regards,
WallpaperMural
The pattern is so unique that you…
The pattern is so unique that you cannot find it anywhere else. We choose the Japanese toy theme and it works great in our game room. I love how it is customize just for me too. It is so easy to apply as it comes with the clear instruction.
2025年7月30日
自発的なレビュー
WallpaperMural からの回答
Hi Emi,
Thank you very much for your kind review!
We are super happy to hear that you love your made-to-measure wallpaper and that you found the instructions helpful!
If you ever need anymore wallpaper in the future, please let us know and we will do out best to assist you!
Kind regards,
WallpaperMural
This was an amazing mural we wanted to…
This was an amazing mural we wanted to get s map mural for our sons birthday and this was bespoke made to fit and looked amazing loved the colours and the company were really good too
2025年7月3日
自発的なレビュー
WallpaperMural からの回答
Hi Belinda,
Thanks for the kind review! We are super happy to hear you love your custom map wallpaper mural.
If you need anything else in the future, just let us know!
Kind regards,
WallpaperMural
Magnetic World Map Mural
Magnetic World Map Mural – A Wall Full of Memories
I turned this mural into a giant magnetic map of the world to display all my travel and holiday fridge magnets—and it’s honestly one of the best things I’ve done! The mural itself is beautifully detailed and really transforms the wall into a stunning focal point. Adding the magnetic stainless steel was a game-changer—it’s now a fun, interactive way to relive happy memories from every trip. Each magnet tells a story, and seeing them all together on the map makes me smile every day. It’s a personal, creative, and meaningful display that brings the world—and my adventures—to life right at home.
2025年7月30日
自発的なレビュー
WallpaperMural からの回答
Hi Jackie,
Thanks for your amazing review! It sounds like you have completed an amazing project. We would love to see some photos!
Kind regards,
WallpaperMural
Really love my mural
Really love my mural! It’s gorgeous and very much easier to put up than wallpaper. Brightens up my bedroom and something different! I’ve had lots of compliments about it!
2025年7月25日
自発的なレビュー
WallpaperMural からの回答
Hi Susie,
Thank you very much for your review!
We are super happy to hear that you love your new wallpaper and that you found it easy to install.
If you need anything else, please let us know.
Thanks,
WallpaperMural
The design I wanted didn't fit the wall…
The design I wanted didn't fit the wall space I had, they worked with me to redesign the mural for my space and created a custom one just for me. They really went above and beyond for me, I couldn't be happier.
When it arrived a few short days afterwards the paper and design quality was brilliant. The installation instructions where really easy and clear. The order arrived quickly and was well packaged. 5 out of 5 would recommend.
2025年7月1日
自発的なレビュー
WallpaperMural からの回答
Hi Ben,
Thank you very much for your review!
I am glad to hear that you love your custom mural and that you were happy with the quality of the wallpaper. We would love to see any photos if you have them!
Thanks,
WallpaperMural
So helpful with my ideas for my wallpaper
Having chosen the wallpaper I wanted I asked for the colour and size of print changed! The company was amazing sending me samples and also emails with colour changes and size of print.
Highly recommend this company great quality having chosen the heavy grade finish love my wallpaper ♥️
2025年6月4日
自発的なレビュー
WallpaperMural からの回答
Hi Kimmy,
Thank you for your review.
We are always happy to help, I am glad that it turned out great and that you love the quality of the materials.
Please let us know if you need anything else in the future!
Thanks,
WallpaperMural
Avoid using!
Ordered the mural which my husband measured and is a design engineer. Allowed extra for the height and even put in notes we had a full engineer drawing we could send.
Once 5 strips in it was evident that there was no way in matching up that wouldn't leave writing from wallpapermural.com and boxes from barcode. Decided to carry on and paint over the Marks. (£380 wallpaper) spoke to customer service who basically said it was our fault and boxes are part of the design.
If you put together the cost and effort it takes to put this up with marks on that shouldn't be there it really isn't worth it.
Customer service was blunt and rude and overall would avoid the company.
2025年5月27日
自発的なレビュー
WallpaperMural からの回答
Hi Ella,
Thank you for your review.
We have taken a look into the issues you are having with your wallpaper. The writing you are referring to that you can see at the top of some of the panels, are the panel numbers that are meant to be trimmed off during installation. The reason why you cannot see this text on the first few panels, but can on the later panels, is likely because the first panel has not been installed perfectly level. If the first panel is not level, as you install more and more panels the design will continue to move down the wall exposing more of the text at the top.
As standard we add additional material to every order we receive to allow margin for error. Furthermore, we advise each customer to overlap the panels by 3cm at the top and bottom of the wall. This is included in our instructions that are both on the roll and sent via email. From the photos you have sent over, it looks like this was not done and instead the panel was installed without the overlap at the top resulting in no margin for error as you install panel after panel.
If you would like we can reprint this wallpaper for you so you can have another attempt at installing the wallpaper. We have communicated this via email.
Kind regards,
WallpaperMural
The paper I received looks awful
The paper I received looks awful. The color in the ad was shown to be silver, but when received, it's a striped lavender at best. The images have been stretched to distortion and images are grainy and much larger in scale than advertised. The company guaranteed satisfaction or refund but refuse to refund. Don't buy!
2025年6月10日
自発的なレビュー
WallpaperMural からの回答
Hi Sheila,
Thank you for your review.
We are truly sorry that you are not happy with your wallpaper. We have already offered you a replacement free of charge at a different scale to the order you placed. We are still communicating with you in relation to this issue. The reason why we are unable to issue a full refund is because it is outside of the returns window.
All of our wallpaper is made-to-measure and printed to the size of your wall(s). Therefore, the scale of each mural varies depending on the size of the wall. As you ordered for multiple large walls, the scale of the mural will be increased. We do not stretch or distort our designs in any way.
We hope we can resolve this issue for you as swiftly as possible.
Kind regards,
WallpaperMural
From great experience the very begging this company have…
From the very begging this company have been great! Responsive to questions and product produced was fabulous! Thank you, will use again.
2024年10月1日
自発的なレビュー
WallpaperMural からの回答
Hi Philip,
Thank you very much for your review! We are very happy to hear that you love your wallpaper.
If need anything else or have any questions, please do not hesitate to contact us.
Kind regards,
WallpaperMural
Beautiful paper
Beautiful paper, great quality!
Too bad the express delivery wasn't as express as expected... But the result is appreciated nonetheless!
2025年5月14日
自発的なレビュー
WallpaperMural からの回答
Hi Sarah,
Thank you very much for your review!
We are very happy to hear that you love your wallpaper! If you need anything else, please let us know.
Kind regards,
WallpaperMural
Fantastic Map of the World
An easy to use website with some great products.
The wallpaper was simple to put up and looks great in my office.
2025年5月29日
自発的なレビュー
We would highly recommend this very…
We would highly recommend this very professional company. Their customer care shone through as they swiftly resolved my issue. We're absolutely thrilled with our amazing wall mural.
2025年5月22日
自発的なレビュー
Firstly the wallpaper is spectacular
Firstly the wallpaper is spectacular! The quality and colours are amazing.
Secondly the staff are so helpful, especially Danielle who made some adjustments and personalisations for me which really elevated the product.
Overall very very happy with my experience and with the product.
2025年5月21日
自発的なレビュー
WallpaperMural からの回答
Hi Ruby,
Thank you very much for your review!
We are super glad to hear that you love your wallpaper and the service we offer.
If you need anything else going forward please let us know.
Kind regards,
WallpaperMural
Quick, initial problem but resolved successfully.
Quick to supply a sample, but disappointed that my sample specification for only a portion of the mural was ignored. From other samples received, this paper is lower quality compared to the others.
UPDATE: Following the comment left by the company, a revised sample was sent out to match the original sample request I paid for. Despite my initial problem, this company has acted with integrity and a customer focus. I would do business with them again.
2025年5月10日
自発的なレビュー
WallpaperMural からの回答
Hi Ash,
Although I am glad to hear you received your samples quickly, it is disappointing to hear that the custom request for your sample was not supplied. We will get a replacement sample order sent out for you right away.
I am also disappointed to hear you were not impressed with the quality of the paper, that is not something we usually have issues with. Perhaps, one of our other paper options would be more suitable for you.
I will send over any email if that’s ok just to clarify the custom sample request.
Thanks,
WallpaperMural
Reply to updated review:
Hi Ash,
I am sorry to hear that you have not received our email. We have reached out via email in relation to your order. Let me get another email sent out for you.
I can assure you we are keen to resolve this issue.
Kind regards,
WallpaperMural
Too quality product
Really simple order process, delivered efficiently and ease of installation Leaving us with an amazing nursery
Would recommend to everyone
2025年4月14日
自発的なレビュー
WallpaperMural からの回答
Hi Paul,
Thank you very much for your kind review. We are super happy to hear you love your wallpaper.
Kind regards,
WallpaperMural
Customer service was wonderful and easy…
Customer service was wonderful and easy work with. the wallpaper is quality and beautiful! Easy to hang, love it
2025年4月19日
自発的なレビュー
WallpaperMural からの回答
Hi Theresa,
Thank you very much for your kind review!
Let us know if you need anything in the future.
Kind regards,
WallpaperMural
Easy to order
Easy to order. Good instructions for measuring. Great that each piece is ready cut to size.21
2025年4月21日
自発的なレビュー
WallpaperMural からの回答
Hi Valerie,
Thank you for your review!
I am glad to hear you found it easy to order on our website and that our instructions were easy to understand.
If you need anything else, make sure to let us know!
Kind regards,
WallpaperMural
Fabulous Mural
Fabulous Mural, we LOVE it, great quality and service too! 5 star easy!
Thank you
Marie - Devon
2025年4月12日
自発的なレビュー
WallpaperMural からの回答
Hi Marie,
Thank you very much for your kind review!
Kind regards,
WallpaperMural
Beating print
Really happy with my wallpaper. My bedroom looks beautiful
The company were happy to exchange my wallpaper when I changed my mind. My decorator said the wallpaper was easy to work with.
2025年4月2日
自発的なレビュー
WallpaperMural からの回答
Hi Pola,
We are glad to hear that you love your wallpaper and that your decorator found it easy to install!
Kind regards,
WallpaperMural
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