I’ve had a great experience with Wallpaper Mural. I had an issue with the delivery through UPS, so I sent them an email. I was pleasantly surprised to receive a quick response from a real pers... もっと見る
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We are absolutely thrilled with our 'Brends' mural! It's transformed our downstairs living space and anyone who has seen it so far has commented how different it is and very calming to look at. The... もっと見る
Absolutely brilliant service and product. I’ve never used wallpaper before but wanted something to elevate my home. My son’s room needed a makeover and Wallpaper Mural offered such beautiful patterns... もっと見る
Fabulous customer service, very attentive. I received two proofs to sign off, first one showing the whole mural and the second showing a detailed section. I ordered the self adhesive peel-able wal... もっと見る
企業情報
当該企業による記述
Premium Self-adhesive Wallpaper & Wall Murals. Fast worldwide shipping. Premium HD wallpaper murals printed and shipped in 2-5 business days. Transform any space to meet your taste with our premium, handcrafted, bespoke wallpaper murals. High quality, sustainable wallpaper. 5 star friendly service. Secure transactions. 1000+ designs. Peel & Stick Wallpaper.
連絡先
Winnington Hall, Winnington, CW8 4DU, Winnington, 英国
- 01565337407
- info@wallpapermural.com
- www.wallpapermural.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer service was extremely…
Customer service was extremely accommodating. They went above and beyond re-designing the mural to fit our wall with a window. Quality is incredible and it was super easy to peel and stick, there are no bubbles as they gave us a tool to smooth out the wallpaper as you apply.
Great mural and superb customer service
We loved the mural we got from walllapermura.com. It was made perfectly for the wall and the scene was cut exactly as we needed. This was the first time we used self adhesive wallpaper and it was a breeze to put up. The customer service was fantastic. I highly recommend this company for a great and unique decorating product.
Excellent Customer service
Customer service were brilliant when I made an error with the order they were so helpful. Excellent service.

WallpaperMural からの回答
Beautiful Ocean Reef Mural
The colors on our ocean reef mural are vibrant and realistic. We love how easy it was to install it.
Great customer service!
Love our Submerged Fantasia wall mural !
Colors are vibrant and as advertised. The customer service team is top notch. I made a mistake on my order and with one phone call the team amended my order pre shipping. They were very customer focused and saved the day!
Recommend 100%
Best service snd very fast shipping
Best service snd very fast shipping. It is beautiful and I love it.
Looks amazing!
I installed the vinyl material in my bathroom and it wasn't as hard as I thought it would be! The colours are really vivid and the end result looks amazing

WallpaperMural からの回答
Great quality, easy install
We love how our nursery turned out thanks to this gorgeous wallpaper!! We did the traditional paste and it wasn't too challenging for us as beginners.

WallpaperMural からの回答
I ❤️ my wall
Easy to order. Good guidelines for measurement. Looks amazing. I ❤️ my dining room of dreams

WallpaperMural からの回答
Worst Customer Service & Not True to Scaling
The only reason why it is getting 1 star is because the design looked like the website so at least it wasn't a scam. There were so many issues with trying to get my order. Firstly, no where on their website did they state they would be closed from Christmas to the new year. putting off my order until the second week of January. My original order and tracking number said it would be ready and delivered by 1/4 didn't get it until 1/10 AFTER i reached out to customer service. Once received, it was cut into 10 panels that were to equal the same size as the wall we were to cover. We had professionals doing this project for us. They measured the wall 3 times before we ordered. When they went to install, none of the panels lined up correctly with each other. We had to decide to have only the animals above to be lined up while the whole bottom of the mural was off. I'm saying animals and coral at the bottom of the mural had a piece of them higher or lower than originally intended. We were told you use all 10 panels but it was not measure correctly so we only used 8.5?! That's right, we paid for a true to size picture, 10/10 panels should be used as instructed but it wasn't. We couldn't use other panels to replace the messed up once because they weren't cut right. Paid over $400 for a awful mural that I need to replace with a different company. I reached out to customer service and no one is getting back to me. I have gotten my bank involved at this point because we were robbed.

WallpaperMural からの回答
Epic.
Easy buyer experience, arrived in good time, fits perfectly, high quality in terms of feel and artwork. Looks amazing. Would definitely buy again. Can’t wait for my son to see his space themed feature wall.

WallpaperMural からの回答
I searched the web for hours and hours…
PURE QUALITY!
I searched the web for hours and hours finding the right mural at the right price.
Couldn’t be happier… let’s face it applying the perfect wall mural is never easy but I was so incredibly impressed with the customer service, product, quality, delivery. I LOVE MY MURAL SO MUCH! Highly recommended in all levels. Thank you!

WallpaperMural からの回答
Isn’t scaled to my wall- the cranes head is missing!
Mural was delivered three days after latest expected delivery date -
Customer services basically said it’s my problem I booked decorators to fit and decorate my room in anticipation of the mural.
The mural is not made to scale and isn’t made to measure my wall as half of the cranes head is missing. Unable to attach photo.
Disappointed all round really.

WallpaperMural からの回答
Chimney breast looked plain before…
Chimney breast looked plain before wallpaper was added. Now the design has added a new dimension to the room which now looks decorative and finished. Highly delighted. Thank you.
I bought this paper to be delivered to…
*update* I have received the refund for the money charged for import taxes. I was charged in error by the delivery company and not by wallpapermural.
The wallpaper is gorgeous, i cannot wait to get it up and customer service was so lovely and prompt to deal with, i will certainly buy from them again.
I bought this paper to be delivered to Ireland. At no point did it mention when I ordered that i would have to pay import fees. So on top of my wallpaper I had to pay 90euro to the ups driver. There should be a warning at checkout about this. Its not fair. Will not be ordering again.

WallpaperMural からの回答
High quality product and service
Reached out to them to ask if possible to get in time for decorator slot. They sorted it all out, came in excellent time. Extremely happy with the result and the wallpaper quality is excellent (traditional wallpaper).
Best money ever spent!!!
Hands down one of the best things we have ever spent our money on. The quality of the Mural was amazing. The person we hired to install it said it was the best quality that she had worked with and she actually a lot of S&L wallpaper. We cannot wait to work with this company again. It truly has transformed our guest room. I wish we could upload a photo…amazing!
Butterfly Garden - beautiful design 🥰
I found the company in Instagram and after tons and tons of choice found the perfect mural. I had fantastic, helpful friendly service. Danielle worked with me to slightly tweak/customise the design of mural to fit around TV and fire. Prompt responses from email and phone. I would recommend buying the samples to see the different types of paper and pattern close up. Very clear on putting up, each drop numbered at the bottom. Would highly recommended. 10/10.
All round good company
The wallpaper itself is of great quality and looks amazing. But what stands out just as great is the customer service. Due to some unknown issue, we had trouble with the wall paper. But after dealing with Joe, he sorted everything out and resolved our concerns. I will definitely get more wall papers from here.
Low quality high price tag
I spent over £600 for one wall. Wallpaper was installed by a professional whom I worked with many times before. The quality was so bad that it shows every joint and at the end it looks dirty- not a great result.
When I fed this back, I was told my professional decorator must have used a dirty cloth. Come on, it's his job... I ordered the wallpaper twice to rectify the issue, but both times the results were the same. No refund was offered, they just said that they think their quality of paper is good and up to standard.
Don't waster you money, any ready roll you buy from B&Q will give you a better look.

WallpaperMural からの回答
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