WatchObsession レビュー 

156
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have been searching for a replacement strap for my 60 year old Rolex Day Date watch. I’ve had some bad experiences - including with a genuine Rolex strap fitted at the last service - so I app... もっと見る

5つ星のうち5の評価

I've used Watch Obsession for several purchases, from straps to 2nd hand watches (in this case an Omega Speedmaster). They have always been very honest, efficient and helpful with great communications... もっと見る

5つ星のうち5の評価

a delight to use .easy to navigate through their website.. excellent quality products .notification of when your item has been dispatched.prompt delivery too... excellent after sales service too.can't... もっと見る

5つ星のうち5の評価

Wow Wow Ordering is very simple online. Ordered a replacement Hirsch watch strap yesterday and it arrived today. Cracking service from Watch Obsession and Royal mail. Only paid the cheapest delive... もっと見る

企業が回答しました

企業情報

  1. 時計店

当該企業による記述

Experts in the Watch field, founded by watch lovers for the online watch community. WatchObsession boasts a massive inventory of Watch Straps, Tools and Accessories as well as a luxury Watch sourcing service with some watches stocked. Focused on a high level of customer service, WatchObsession will always aim to satisfy their customers every need.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

156件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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4.5

すべてのレビュー

(156)

過去12か月のレビュー数: 11

レビューを書く
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5つ星のうち5の評価

Great service and great products

It is rare to find a small real service orientated business that ‘just nails it ‘ Here is one !! - Watch obsession do what they say, great straps and products, great service, magnificent packaging and distribution - and the main thing the straps they offer are seriously good quality. Now on my second strap and have upgraded to Hirsch Performance - leather with rubber back - sounds odd but delivers like a dream - smart on the outside, stable and comfortable on the inside - thanks Watch Obsession .....

2020年2月15日
自発的なレビュー
WatchObsession ロゴ

WatchObsession からの回答

Wow Chris! Thank you such much for the kind words, much appreciated :-)

5つ星のうち5の評価

Just purchased a very nice Alligator…

Just purchased a very nice Alligator strap. I had several questions which were answered within a few hours. Received the strap the next day. I have a JLC Alligator strap in black already on the watch , The Hirsch strap is excellent at a fraction of the JLC price. Highly recommended .

2020年1月15日
自発的なレビュー
5つ星のうち5の評価

As always with Watch Obsession,

As always with Watch Obsession,items are as described.
Despatch is prompt,delivery is fast, and communication is ongoing
throughout,
First class company to deal with,can highly recommend.

2019年12月6日
自発的なレビュー
WatchObsession ロゴ

WatchObsession からの回答

Thank you for such a nice review! Made our day :-)

5つ星のうち1の評価

Rude company never again!

As a watch collector I have always used this company until today. I purchased a strap 11 days ago only to find it had gone on sale with 20% off, so I purchased one to send the other back because it was for a project build on a watch that I hadn't even started and so hadn't even been out of the packet. When I called I spoke to the owner of the company who told me I was a p*ss taker for doing this. When I got angry for him calling me a p*ss taker he then slammed the phone down on me. I dont know what planet this guy lives on or why he thinks he can speak to people like this without that customer becoming angry but I certainly will never spend money with this company ever again.

2019年11月29日
自発的なレビュー
5つ星のうち5の評価

I brought a Hirsch Pusher clasp

I brought a Hirsch Pusher clasp and had a minor fitment issue, I phoned up requesting help,
Phone was picked up swiftly by Betty. Very helpful and professional, who was most helpful with my issues. A full refund was offered and I took them up on it, and ordered 2 Hirsch Sport Clasp which are doing a great job. Will definitely recommend and use again, very happy

2019年10月11日
自発的なレビュー
5つ星のうち5の評価

Warranty replacement

Just had a Hirsch pusher clasp replaced and returned under warranty. Prompt attention and excellent customer service at all stages from Betty. Highly recommend the product, the supplier and the individual who dealt with my enquiry. Easily 5 stars... :-)
David

2019年10月5日
自発的なレビュー
5つ星のうち5の評価

Great customer service again from Matthew.

I recently bought a Hirsch Sport clasp. The wrong size arrived and messaged Matthew straight away. He sent the correct size that day and also said I keep the other clasp if I had use for it. He also included a clasp they don’t sell for me so I could check to see if it worked with a strap, which he also said I could keep. His customer service is outstanding.

2019年10月3日
自発的なレビュー
5つ星のうち5の評価

What more can you say

What more can you say? They are an excellent company do deal with and will bend over backwards to make sure things are delivered on time. This is not the first time I have used them and it will definitely not be my last!

2019年8月23日
自発的なレビュー
5つ星のうち5の評価

Hirsch Strap

Wow, Excellent support from across the pond! Love the Hirsch performance strap black and blue! Sent a wrist shot.Where can they be viewed at?
Cheers,
Stephen
Maryland USA

2019年6月4日
自発的なレビュー
5つ星のうち5の評価

This a fantastic company to purchase…

This a fantastic company to purchase from. I live in Denmark and buy watch straps from them. They have a massive selection of very good quality straps. They are reasonable with their pricing both compared to Denmark and to the top quality they offer. They are very service minded. They ship fast. I enjoy buying from them and can recommend them to anyone with interest in watches and straps.

2019年5月11日
自発的なレビュー
5つ星のうち5の評価

Gold Brown Hirsch Ranger

Fabulous looking strap, lots of simple presence. The gold brown looks great on my fairly old and battered Christopher Ward.

2019年4月19日
自発的なレビュー
WatchObsession ロゴ

WatchObsession からの回答

Thank you Mark! Glad you like the strap :-)

5つ星のうち5の評価

Quality product with awesome customer service

Great company with quality product AND customer service. My first purchase with Watch Obsession was super smooth. The watch strap is beautiful and sturdy and overall good quality leather so he wanted me to order a few more leather straps in other colors. Once we received the new straps he did notice the clasps were different than the first strap purchased and they didn't quite fit right. Their customer service was incredibly helpful to figure out what clasps could go on which strap and we figured out a process in which we would return the straps and they would switch out the clasps...yadayadayada...it was WAY faster than I imagined and I'm really happy with this company and would definitely recommend if looking for quality leather straps

2019年4月3日
自発的なレビュー
5つ星のうち5の評価

Love my new watch

Matthew was very professional and friendly. The service was impeccable and the prices were great. Couldn’t recommend this company more. Thank you very much for my amazing new watch.

2019年3月10日
自発的なレビュー
5つ星のうち5の評価

Good customer service

I had an issue with my shipment and after a little back-and-forth, WatchObsession customer service went above and beyond to resolve the issue. Mathew was particularly helpful. I would purchase from them again.

2019年1月7日
自発的なレビュー
5つ星のうち5の評価

I love everything about this company!

I can't rate this company highly enough. I've been buying from them for 5 or so years; everything from nato straps up to an Omega Speedmaster Moon Watch and they always deliver the best service, amazing personal communication and a wonderful curated selection of straps and accessories.

This time round I purchased their Tanner Bates leather nato, based I think on an exclusive collaboration they have with tanner Bates. This looks and feels suburb and every bit as good (if not better) than some of the pricey leather nato's you can buy elsewhere.

2018年12月21日
自発的なレビュー
WatchObsession ロゴ

WatchObsession からの回答

Many thanks for your kind words Dean! We couldn't do what we do without customers like yourself :-)

5つ星のうち5の評価

Hirsch PURE orange... great strap

Bought a Hirsch PURE orange to put my Planet Ocean large on. It arrived the next day and looks fantastic.
Couldn’t be happier. Thank you Watch Obsession.

2018年10月6日
自発的なレビュー
WatchObsession ロゴ

WatchObsession からの回答

Thank you for your kind review, glad to hear that you are happy with your purchase and that it arrived in good time!

5つ星のうち1の評価

Wrong label, the strap is not the same as the original, terroble costumer service

On September 25, I ordered a Omega Brown Alligator 19 mm wide strap. The strap was delivered and I was shocked to find the strap in an cellofan bag, written on the labal 20 mm wide strap, and the strap in the bag looking black. The label was a mistake, on the back side of the strap is written 19 mm. But the strap but the strap removed from the bag is very different from the original one, the original is shiny and definitive brown, and the received strap is definitive dark, almost black looking and matte. It does not give the original look!

... and, thank you for your answer after three month(!), but I know, I see, the strap, you have sold me, very - very different from the original Omega one! And the costumer service is terrible. No more WatchObsession!

2018年10月3日
自発的なレビュー
WatchObsession ロゴ

WatchObsession からの回答

Thanks for your feedback Dr. Peter Gál.

We looked in to this and found that a simple type-o on the label file caused this confusion which then lead to the doubt about the straps likeness to your original.

Across our entire leather strap range, you will find variations in tone, texture and pattern. The genuine OMEGA straps that we sell are no exception to this variance as the alligator hide used can differ from the manufacturing batch of your original strap to the one we sell today.

We hope to meet your expectation should you wish to order from us again in the future.

5つ星のうち5の評価

Top Service!

One of the best places for buying watches that you will find in the whole web!

Thanks and you can be sure that I’ll back.

2018年9月26日
自発的なレビュー
WatchObsession ロゴ

WatchObsession からの回答

Thank you for your great review Enrique!

5つ星のうち5の評価

Have used WatchObsession five times now…

Have used WatchObsession five times now over the past year and have been very happy with the level of service each time. Once I mistakenly ordered an incorrect item but a quick email exchange with customer services had the issue quickly sorted and without fuss. They have a great range of watch straps and accessories, as well as watches themselves. Recommended.

2018年9月2日
自発的なレビュー
WatchObsession ロゴ

WatchObsession からの回答

Thank you for your continued support and great review Mark!

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