Easy shopping experience, availability of astigmatism lenses in great quality. Only drawback is that every time I buy, I end up paying more than the last time.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I want to start off by saying that I am a regular customer, and this is simply because the service is splendid. Delivery is super quick and timely, and the customer service is excellent. I had a mixu... もっと見る
The product was good, but it was delivered 4 days slower than promised. We were on holiday - in a hotel - and those 4 days delay made a difference.
I accidentally ordered + contact lenses instead of - (note: make sure you keep scrolling when you’re choosing the product to confirm you got the right one!) and customer service was great regarding th... もっと見る
企業が回答しました
企業情報
当該企業による記述
About WeLoveLenses WeLoveLenses.com is a European online retailer specialising in contact lenses from the world’s leading manufacturers, including Johnson & Johnson, Alcon, and Bausch & Lomb. We supply a wide range of daily, monthly, and toric contact lenses, all sourced directly from authorised distributors to ensure 100% genuine and high-quality products. Our focus is simple — make buying contact lenses online easy, reliable, and affordable. With a well-stocked warehouse and efficient order processing, we are able to dispatch most orders quickly and deliver across Europe using trusted shipping partners. We understand how important it is to receive your lenses on time, which is why we prioritise availability, fast dispatch, and clear communication throughout the order process. For products that are temporarily out of stock, we keep customers informed and work to dispatch as soon as possible. In addition to competitive pricing, we offer a smooth shopping experience with responsive customer support and a straightforward returns process. Our goal is to ensure you can reorder your lenses with confidence, every time. Whether you wear daily disposables or more specialised lenses, WeLoveLenses is committed to providing a dependable service trusted by customers across Europe.
Why Choose WeLoveLenses
当該企業による記述
- Great Prices, Even for 1 Box
- Competitive prices on branded contact lenses, even when ordering a single box — no need to buy in bulk to save.
- Fast & Flexible Delivery
- Choose between free Registered Mail or fast, reliable DHL delivery across Europe — depending on what suits you best.
- 100% Genuine Contact Lenses
- All lenses are original and sourced directly from leading manufacturers, ensuring quality, safety, and peace of mind.
- Reliable Availability
- We keep popular lenses in stock and clearly communicate dispatch times, so you always know when to expect your order.
Fast & Reliable Shipping
Free EU delivery with flexible shipping options
We offer reliable shipping across Europe to make sure you receive your contact lenses as quickly as possible.
Choose between free Registered Mail or upgrade to fast and secure DHL delivery, depending on your needs. Most in-stock orders are dispatched promptly from our warehouse, with clear communication throughout the process.
If an item is temporarily out of stock, we keep you informed and dispatch your order as soon as it becomes available.
連絡先
Contact Lenses, Fast Delivery
4.4
優良
2311件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product and great speedy service
Great product and great speedy service. Love the products
2024年10月7日
自発的なレビュー
WeLoveLenses からの回答
Thank you!
We appreciate your excellent review and are glad we could be of service.
I order special type contact lenses and…
I order special type contact lenses and they always let me know when they have been ordered what the wait time is and when they have been sent out for delivery. First class service always.
2024年9月19日
WeLoveLenses からの回答
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Fast delivery and good quality
2024年9月17日
WeLoveLenses からの回答
Thank you!
We appreciate your excellent review and are glad we could be of service.
WeLoveLenses からの回答
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
WeLoveLenses からの回答
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Ordered Lenses a week or so ago-nothing…
Ordered Lenses a week or so ago-nothing on we site to show nor available.Now showing"waiting stock' on my account.You really should not be advertising and taking payment for stock that you do not have-and at the very least make clear what availability is before you take payment.Can I have my money back please?Or when will my contacts be ready?One star only (instead of none) because my previous order was OK
2024年8月21日
自発的なレビュー
WeLoveLenses からの回答
We apologize for the inconvenience you've experienced with your recent order. This is certainly not the level of service we strive to provide. Please contact us directly at info@welovelenses.com with your order number or the email used for the purchase, and we’ll promptly assist you with canceling the order and processing your refund.
Thank you for your understanding, and we appreciate your previous support.
Delivery issues
The delivery is taking long. Before items used to be delivered less than 48hours.
2024年7月23日
WeLoveLenses からの回答
Thank you for taking the time to share your feedback. We apologize that we could not meet your needs this time. Your feedback is appreciated, and we hope to be of service again soon!
Fast delivery and lenses are ok.
2024年5月2日
自発的なレビュー
WeLoveLenses からの回答
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Had some concerns with the estimate of…
Had some concerns with the estimate of the delivery time with the lenses I ordered. My concern was addressed immediately and I received the order only a few days later. I'm happy with the service :)
2024年7月20日
WeLoveLenses からの回答
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Easy ordering, quick delivery, good product quality
My Bausch&Lomb lenses arrived really quickly and after having used them for some time, I can say the quality meets my expectations. I'm quite satisfied with my purchase and would be happy to use the services of WeLoveLenses again.
2024年7月22日
WeLoveLenses からの回答
Thank you!
We appreciate your excellent review and are glad we could be of service.
WeLoveLenses will deliver while providing top notch service
They found and delivered difficult tp procure lenses within the timeframe they initially gave and delivery between different EU countries was done within 48 hours with DHL. Maybe best online company for ordering your lenses.
2024年7月14日
WeLoveLenses からの回答
Thank you!
We appreciate your excellent review and are glad we could be of service.
WeLoveLenses からの回答
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Great lenses at a very good price
Great lenses at a very good price. The delivery was excellent as well.
2024年7月5日
WeLoveLenses からの回答
Thank you!
We appreciate your excellent review and are glad we could be of service.
Excellent products I wouldn't change…
Excellent products I wouldn't change the company fast delivery and reasonable prices
2024年7月17日
自発的なレビュー
WeLoveLenses からの回答
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
WeLoveLenses からの回答
Thank you!
We appreciate your excellent review and are glad we could be of service.
I have looked around for a better price…
I have looked around for a better price than what welovelenses.com were offering for my contacts but they were unbeatable on price.
Fast, reliable, all the items were correct and fresh, valid for years ahead. Recommended ⭐⭐⭐⭐⭐
2024年7月4日
自発的なレビュー
WeLoveLenses からの回答
Thank you!
We appreciate your excellent review and are glad we could be of service.
WeLoveLenses からの回答
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
Everything was fine expect the fact that i asked for an invoice and i did not receive one
Everything was fine
2024年6月21日
WeLoveLenses からの回答
Thank you!
We appreciate your review. Your feedback is appreciated, and we hope to be of service again soon!
Great service!
2023年12月23日
WeLoveLenses からの回答
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
WeLoveLenses からの回答
We’re glad that you were satisfied with our services. Your feedback is appreciated, and we hope to be of service again soon!
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